Optically.co.nz Reviews 

283
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Purchased glasses at the end of covid lockdown for mum. They did take alot longer (nearly 2 months rather than 2 weeks as advertised) to arrive due to them being complex lenses which had to come from... See more

Rated 5 out of 5 stars

Professionalism at its best. Customer service took the time to ensure my prescription was correct. The communication was quick and informative. Thoroughly recommended. Glasses are great quality and I... See more

Rated 4 out of 5 stars

Really happy with the entire process and end product. The only downside was that the order came from Australia, and I’d specifically checked through your website to see where delivery was from. Nowher... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. As others have said, I'm wondering if this company is actually a scam. Terms and conditions on the website say glasses will be delivered within 28 days, I'm now at 31 days and... See more

Company details

  1. Glasses Store
  2. also in
  3. Clothing Store

Written by the company

Optically - Australia’s leading and most popular website for eyewear online is now available in New Zealand! Optically.co.nz offers thousands of glasses and sunglasses in modern, retro and appealing styles. Whether you’re looking for full-rimmed, semi-rimmed or rimless pairs, our universally flattering styles are sure to leave you impressed. Select from a stunning range of men’s prescription sunglasses and glasses. Nerd, hipster, professional, quirky or sporty whichever look you intend to pull off - we have a pair of eyewear for you. Our thoughtfully hand picked assortment of women’s glasses are an absolute hit. Whether you like to play the girl next door or a glamourous diva, you will find eyewear to suit your every mood. Take a pick from a wide range of trend-on aviators, wayfarers, round, rectangular, oversize, titanium and acetate discount eyewear - we know that you will fall in love with them! Optically.co.nz brings you latest and high quality eyewear straight from the international runway. If you heart designer sunglasses & glasses, then Optically.co.nz can be your ultimate eyewear partner. Choose your favourite from choicest premium brands like Marc Jacobs, Guess, Dior, Gucci, Oxydo, Police, Fendi, Benetton, Fossil, Juicy Couture, Max & Co, Bebe, Hugo Boss, Carrera, Gant, Safilo, etc. All this and more at prices that will leave you surprised. So, select a pair from our branded eyewear section to get an expensive high-fashion look for less.


Contact info

4.0

Great

TrustScore 4 out of 5

283 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(283)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good good

Good selection, excellent prices and generally quick delivery. The only exception is there is usually a wait for one of my contact lenses.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

Great value and great glasses

I have used Optically three times.
Once the glasses broke a bit quickly and they were replaced free of charge immediately, otherwise the others are going great.
Thanks - will use Optically again and have referred you to lots of people.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

First time I ordered they were not…

First time I ordered they were not correct but I didn't get back to Optically so my problem but second order is great, I got transitional glasses and was worried it might not work but they have been great. They kept me informed to progress in the making and actually called me to clarify something on my prescription. Good service and recommended!.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

Good cheap option for glasses

The glasses took a long time to arrive but were as described and good quality. Unfortunately I think I got my measurements a bit messed up so I actually look like my eyes are really close together when I wear the glasses but hey! Will use Optically again for sure if I am not in a rush.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Love Optically

Quick delivery and accurate prescription. Lots of variety for decent prices.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

I love my prescription sunglasses

I love my prescription sunglasses - it was great being able to order the style I like with my choice of tint color. I was surprised that the lens quality is actually better than another pair of glasses I bought from an in-store optometrist. Would definitely buy again.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

Fast

Fast, inexpensive. My prescription quote in the cheapest local frame was several hundred dollars. From England, almost by return post, $80.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great products. Always buy my glasses from here as they are reliable and cheap but still amazing quality!

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Very responsive and good value for money

I had a great experience with Optically. I ordered a few pairs of glasses and then changed my mind about a pair. The team was very responsive and helpful, changing my order easily. The glasses came quickly and were good value for the money. I am very satisfied.

February 20, 2020
Unprompted review

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