Optiontown Reviews 575

Thank you very much for the quick action. Really appreciate it.

Let me thank you once again for the understanding and the kind co-operation.

I had a problem with the issuing of the flight pass and thanks to their support I solved it!

Great prompt service!!!!!
Understand customer's situation and support.
Makes me to continue with this service with additional flight passes.
Good Marketing by trust worthy service.

I’m using Optiontown for few years now at least traveling twice a month. In general services and prices are so great. I was planning to stop using it for different reasons till Sam Watson contacted me and provide many solutions for things I have like pricing, contacts, and luggages. I can say it is 5 stars rate in the crumbled travel world these days

Most appreciative of the quick and efficient service.

My Experience with Optiontown

I'm dealing with "Optiontown.com" for several years, and I'm so satisfied with their offers, services and their support to their clients whenever they face any problems.
Today I had small issue with my flight passes and the wonderful Mr. Jack Small helped me and stayed online in every single steps and didn't close the chat until the issue was solved, meanwhile of doing the process, he was answering my inquiries in different concerned areas than my initial issue - I do appreciate the communication skills, patience and efficiency of optiontown employees.

Thank you
Heba

Excellent service. I wish to continue availing of the Optiontown services in the future.

Jack Small was excellent with my request, he provided me with what I needed and was patient when I went off my screen, he was also extremely polite. I love Optiontown.

Kind regards,
Bertinah

Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic.
Same experience shared by other friends i have recommended.
Would like to go ahead with option town once again, and recommend others too.
Big thanks and best wishes to option town team.

I bought flight pass before COVID-19 breaks-up and could not use it as there was no flights operating at that time. When I contacted Optiontown, they had asked me the relevant information and after confirming they managed me to get the flight pass redeemed as per my requirement.

Mr. Barry E
vans is very helpful

Had issues with my account and got immediate help. Would recommend

Option town supported to me for utilizing 8 flight trips out of 10 trips due to COVID19 pandemic. .
I really appreciate their extended support from the option town support team.

Thanking you for giving us an opportunity to travel again in Oman Airways. I highly appreciate your patience and cooperation.

Thanks Jeffrey for your help. My problem solved.

I was about to buy a flight-pass but the payment didn’t go through. Even though I wasn’t able to neither chat nor call them, in the end everything got solved through e-mail.

i was promptly assisted
with my query and the change to my flight pass booking was done very quickly

thank you

Over the years I had some ups and downs with the usage of Option town, but over the past few days I have been extremely happy with the online chat Experience. Jeffrey made the experience very pleasant and easy. He went above and beyond to accommodate me and my requirements and ensured i had all options available to me. Prompt, courteous and extremely professional. Well done Jeffrey, you are an asset to the company!

The chat services of Optiontown is excellent and above my expectation. Thank you to Jeffrey Gibson who assisted me to book my flight. I am working in Africa and internet services are unstable but the services and flight booking with Option is just amazing. Try using Flight Pass and you will get the best price for your ticket. :)