OptiSigns Reviews 78

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, quick responses, and effective problem-solving. Many people appreciate the ease of use of both the hardware and software, finding it intuitive and simple to set up. However, some customers also noted occasional issues with response times, mentioning instances where replies were delayed or did not fully address their concerns. A few people experienced minor technical glitches, such as slow-scrolling tickers or a learning curve with the software, though they generally found it easy to use once familiar.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers consistently praise the outstanding,... See more

Staff

People report positive experiences with staff. Customers consistently praise the support teams for their... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding customer service, highlighting... See more

User experience

Reviewers highlight positive aspects of user experience, noting that while there might be a slight learning... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently highlight quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never regretting getting the OptiSign for my business. Updating is super easy and you can do so much with this sign. It is not just for menu's and such. I have an insurance agency and we use... See more

Rated 5 out of 5 stars

The support from OptiSigns people is the best I have experienced in my 40+ years in the IT industry. No matter how off the wall question I ask about using their digital signage applicatio... See more

Company replied

Rated 5 out of 5 stars

Opti Signs is Fantastic. Not only are we getting what we need, but the price is more than reasonable. We have not had to wait for customer service to provide support. The hardware is simple, and the p... See more

Company replied

Rated 5 out of 5 stars

This company has created an amazing digital signage system, and their customer support is fast, friendly, and effective. I've watched this company grow from it's early stages and they are constantly... See more

Company replied


Company details

  1. Software Vendor
  2. Business to Business Service

Written by the company

OptiSigns is a cloud-based digital signage software that allows you to easily create and manage dynamic content for your business on any screen or TV. With a user-friendly interface and a range of powerful features, OptiSigns makes it easy to create engaging digital signage displays that inform and inspire your audience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great support

Great support, and value for the price. Used both the PC and TV version. Trade show application

January 20, 2026
Rated 5 out of 5 stars

I have been very pleased with Optisigns…

I have been very pleased with Optisigns so far. It was quick and painless to setup and very easy to train my users on, no matter what their skill set is. The Apple TV integration makes this a seamless process.

January 13, 2026
Rated 5 out of 5 stars

Great service

Timely response. Very knowledgable and directly addresses concerns with solutions. The best service department we've worked with when managing screens.

January 20, 2026
Rated 5 out of 5 stars

This is a terrific company to do business with.

I have never regretting getting the OptiSign for my business. Updating is super easy and you can do so much with this sign. It is not just for menu's and such. I have an insurance agency and we use it to advertise as well as information - pertaining to more than just insurance. The supplied templates are so customizable and easy to use.

January 7, 2026
Rated 5 out of 5 stars

Optisigns Support out of Hours

Optisigns support went above and beyond to provide out of hours support for our digital signage platform.

December 8, 2025
OptiSigns logo

Reply from OptiSigns

Thanks for the kind words! We’re glad our team could support you when you needed it.

Rated 5 out of 5 stars

QUICK AND KNOWLEDGEABLE

QUICK AND KNOWLEDGEABLE! EXCELLENT WORK

December 12, 2025
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Reply from OptiSigns

Thank you! We appreciate the feedback and are glad the team could help quickly.

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