I have never regretting getting the OptiSign for my business. Updating is super easy and you can do so much with this sign. It is not just for menu's and such. I have an insurance agency and we use... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support from OptiSigns people is the best I have experienced in my 40+ years in the IT industry. No matter how off the wall question I ask about using their digital signage applicatio... See more
Company replied
Opti Signs is Fantastic. Not only are we getting what we need, but the price is more than reasonable. We have not had to wait for customer service to provide support. The hardware is simple, and the p... See more
Company replied
This company has created an amazing digital signage system, and their customer support is fast, friendly, and effective. I've watched this company grow from it's early stages and they are constantly... See more
Company replied
Company details
Written by the company
OptiSigns is a cloud-based digital signage software that allows you to easily create and manage dynamic content for your business on any screen or TV. With a user-friendly interface and a range of powerful features, OptiSigns makes it easy to create engaging digital signage displays that inform and inspire your audience.
Contact info
7676 Hillmont Street, Suite 201, 77040, Houston, United States
- (832)410-8132
- support@optisigns.com
- www.optisigns.com
4.6
Excellent
78 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from OptiSigns
Thank you! We’re happy to hear you’re enjoying OptiSigns software and our world class support team
Already Amazing & Always Improving
This company has created an amazing digital signage system, and their customer support is fast, friendly, and effective. I've watched this company grow from it's early stages and they are constantly improving.
Thanks, OptiSigns!
December 4, 2025
Reply from OptiSigns
Thank you for the thoughtful feedback! We truly appreciate your support and are glad you’ve seen the product and team grow over time.
Great customer support.
Great customer support.
Great experience.
It would be the best if you add discounts for 5+ or 10+ o 15+ displays.
December 4, 2025
Quick and Professional Tech Support
We had an issue with one of the android sticks. OptiSigns responded quickly and with clear instructions. We were back up and running within an hour.
December 3, 2025
Reply from OptiSigns
Thank you for sharing your experience. We’re glad our team could help resolve the issue quickly!
Responded fast and didn’t leave me…
Responded fast and didn’t leave me before issue was resolved.
November 26, 2025
Great product and support in moving…
Great product and support in moving from trial to Pro Plus level and quick delivery of OptiStick Player that was easy to setup.
November 19, 2025
Reply from OptiSigns
Thank you for the feedback! We’re glad the upgrade process and setup went smoothly, and that you’re enjoying the OptiStick digital signage player.
So easy to use
So easy to use!
I am by no means a tech person, but this is so easy to use. And the support from Optisign is extremely efficient .I would highly recommend using Optisign
November 19, 2025
Reply from OptiSigns
Thank you for your feedback! We’re glad to hear OptiSigns has been easy to use and that our support team has been helpful.
great work, guys
November 12, 2025
Great support and customer so many…
Great support and customer so many other companies have abandoned.
November 15, 2025
Reply from OptiSigns
Thanks for sharing your experience. We’re proud of our support team and appreciate your trust in OptiSigns!
Good support
Good support, good app. Able to pay without creditcard when asking for an invoice.
November 6, 2025
Gerardo was super helpful and was able…
Gerardo was super helpful and was able to help troubleshoot a problem with a remote display successfully.
November 5, 2025
Great service and a chance to make a…
Great service and a chance to make a difference.
November 11, 2025
Quick response
The team was very responsive and helped to solve my issue in a very timely manor.
October 30, 2025
They are very responsive to our needs.
October 31, 2025
fast accurate response
November 4, 2025
Sonya was excellent!
November 3, 2025
The software and hardware were easy to…
The software and hardware were easy to setup.
My questions were answered promptly
October 21, 2025
I ordered an Opti Stick
I ordered an Opti Stick, it was delivered on time. I had trouble pairing it, customer service worked with me to find the problem, which turned out to be my HDMI cable was bad.
October 22, 2025
Reply from OptiSigns
Hi Thomas,
Thank you for sharing your experience and for giving OptiSigns a try! We’re glad our support team could help you track down the issue.
If you ever need anything else, feel free to reach us at (832) 410-8132 or support@optisigns.com. We’re always here to help.
– The OptiSigns Team
The Support is 2nd to none!
The Support response to inquiries, 2nd to none. From the implementation on testing of these devices, your support and especially Gerardo Garza-Luna has been fantastic. Quick with responses, and already getting your request or question resolved. 5 Stars!
October 10, 2025
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