Optoma Europe Ltd Reviews 

Certainly good projectors but you better hope you don't have any issue because the after sale service is bad.

I received a flawed projector and I have to pay for the shipping cost and insurance to the reparation center. In France this is illegal.
The customer service didn't offer me any solution and closed my ticket

Bought a optoma gt1080, my third in the past 10 years on the 30th sept 2015. four months in and the projectors bulb popped. since its under warranty i didnt change the bulb and had it sent to their service dept to find out after two weeks of waiting they will not change their own fitted bulb. needless to say my next projector wont be an optoma i have zero confidence they will stand by their product. they have also changed the returns process and you are now required to pay the postage to them as well.

I wasn't a promoter of Optoma until we received a new account manager in Dean who chipped away at myself and now I am an active promoter of Optoma in my client base, his knowledge passion and speed of response is second to none, we have worked on a number of deals that wouldn't have closed without his assistance.
One thing I have noticed is the number of mistakes in your marketing material, poor spelling and grammer on numerous occasions, not sure who sanity checks marketing material if anyone.

just switched to Optoma after many years of using Epson at my company, we find these are brighter and most cruitially lower maintaince, DLP technology has no filters which saves our engineers lots of time every few months cleaning them.

Bought a Pico Projector from their eBay shop - would never buy another one again.

Firstly when I got the Pico Projector it took them ages to send it, it took me asking on their facebook page where is it before someone decided to respond and say they were sorting it (hmmm.... it seems that once the problem is on their facebook page for other people to view they suddenly wake up and deal with the problem).

After having the projector for just under a year the chip failed on it and caused all white dots across the projected image. They took it in and repaired it under warranty - again it took ages to be returned to me, and again the only way I got any response from them was to post on their facebook wall.

About 2 months after that the HDMI connector failed so now it can't show colour properly (obviously a dry-joint on the connector), but unfortunately it was out of it's warranty so I'll need to get my friend who knows about electronics to re-solder it up for me.

For a £250 projector I would expect a lot better quality, and the reviews of the projector were so good. Certainly will be staying away from Optoma next time, nearly was put off because I hadn't heard of the name and nearly went for a Philips or Epson one but this one claimed to be far more brighter than either of those. Next time I'll stick with either a Philips or an Epson or possibly Panasonic, all well known brands and reliable.