Orange Recycle Reviews 

1,275
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Scam artists! I was offered a good, decent price for my iPhone and I thoroughly checked that it fit the criteria to get that amount. A couple of small scratches etc but it fit the bill. Af... See more

Rated 1 out of 5 stars

EE reycle, Utter rip off merchants, quoted £145 for galaxy s6 edge, in mint condition as good as, very well looked after no damage at all, claiming internal LCD damage. Advised me to commit fraud an... See more

Rated 5 out of 5 stars

I sent for my return envelope Tues evening with a valuation of £60 max. Envelope received Thurs morning, phone posted Fri morning........Cheque received Wed morning for the full amount. Absolutely no... See more

Rated 5 out of 5 stars

Best phone recycling service I have used. I looked at all the recycling companies online Orange offered the most flashback so I went with it. Within two days I received a small box to place my use... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We accept phones from any network and have been recycling phones for our customers for longer than anyone else in the U.K. To date we have processed over 20m devices so you can be sure that if you send your phone to us it'll be in safe hands.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,275)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No complaints, did exactly what they promised.

Traded in my old phone with Orange Recycle, their offer was way above most of the other websites I checked. Instructions were clear and unambiguous, and I was kept informed of progress at each step of the process. Would highly recommend and would not hesitate to use Orange Recycle in the future.

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

Quick hassle free recycling for me

I hadn't used my blackberry for ages on my orange bill it mentioned recycling so I went on line set it up got the free post pack and within a week had the money in my account sorted

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

most efficient network I have been with

Excellent services privided to all customers. Great value for money. Additional features such as the *orange recycle* programme is excellent and I would recommend anyone on the network to recycle their old phones. Extremely quick and easy process. Overall I am so far impressed by the company.

August 13, 2013
Unprompted review
Rated 3 out of 5 stars

Think before you send it away!

Don't expect much for your phone! They will give you a price and then offer you less when they get it, in my case saying that it had minor scraches and then took £2 pounds off. Try selling on e-bay you might get what its worth!

August 11, 2013
Unprompted review
Rated 5 out of 5 stars

Very efficient.

Really easy, quick and kept updated. I didn't get the most I could have with other companies but I liked I could trust company name and knew where to go if I had any problems.

August 11, 2013
Unprompted review
Rated 1 out of 5 stars

I felt deceived

Having just returned from holiday I have seen your email offering £10.00 for two phones. Both phones are scored as 'no fault detected with the device', in which case why I was I not offered £25.00 per phone. If both phones were marked the same why was I just awarded £10.00 for one phone? I find this very disturbing and deceitful and await your reply before taking this further.

August 10, 2013
Unprompted review
Rated 5 out of 5 stars

Painless

It was a seamless process. I entered the details on the website, received the quote. The envelope arrived within a couple of days. I posted the phone off as per the instructions. I had an email to say it had been received and confirmed the quote. Within a couple of days I had the cheque.
The only slight moment of confusion was when I received a text message telling me to send the phone soon even though I already had. But it must have been a cross over in communications.

August 9, 2013
Unprompted review
Rated 5 out of 5 stars

Very quick

Very quick service, only 7 days from initial order to completion.

August 9, 2013
Unprompted review
Rated 4 out of 5 stars

Wicked

These guys were great - had 2 phones recycled. Bag was sent out immediately. Within days of receiving my phones I received an email confirming the receipt and quoted funds - monies received straight away - loved it! Thank you.

August 9, 2013
Unprompted review
Rated 5 out of 5 stars

Top Service

Simple easy to follow process, no hassle, money in the bank Bish Bash Bosh....happy customer 😊

August 9, 2013
Unprompted review
Rated 4 out of 5 stars

Does what it says on tin

Orange didn't offer the highest price for my iPhone 4 but it was fair and I figured more recourse available if things didn't pan out as expected. However, very quick on envelope delivery, kept informed all through process and price as promised and prompt payment into bank. A transparent process, faultless.

August 9, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

Really quick and easy money recieved within 3 days and regular updates by email. Full price paid

August 9, 2013
Unprompted review

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