Orange Recycle Reviews 

1,275
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam artists! I was offered a good, decent price for my iPhone and I thoroughly checked that it fit the criteria to get that amount. A couple of small scratches etc but it fit the bill. Af... See more

Rated 1 out of 5 stars

EE reycle, Utter rip off merchants, quoted £145 for galaxy s6 edge, in mint condition as good as, very well looked after no damage at all, claiming internal LCD damage. Advised me to commit fraud an... See more

Rated 5 out of 5 stars

I sent for my return envelope Tues evening with a valuation of £60 max. Envelope received Thurs morning, phone posted Fri morning........Cheque received Wed morning for the full amount. Absolutely no... See more

Rated 5 out of 5 stars

Best phone recycling service I have used. I looked at all the recycling companies online Orange offered the most flashback so I went with it. Within two days I received a small box to place my use... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We accept phones from any network and have been recycling phones for our customers for longer than anyone else in the U.K. To date we have processed over 20m devices so you can be sure that if you send your phone to us it'll be in safe hands.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,275)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Does exactly as it says!

I went online to see the price i would get for my phone. I had previously sent it to another recycle website and they did not give me the money i was expecting so i requested it back. Orange website explained the different levels of payments and i received an email with the amount i was expecting. The cheque arrived quickly and i am pleased with this service i would use it again!

August 7, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastically quick!!

I sent for my return envelope Tues evening with a valuation of £60 max. Envelope received Thurs morning, phone posted Fri morning........Cheque received Wed morning for the full amount. Absolutely no hassle, no waiting around on an auction site, no buyer haggling with me, no hidden fees to pay & a price which matched any internet auction site.
Would definitely use again & recommend to anyone

August 7, 2013
Unprompted review
Rated 5 out of 5 stars

great deal

it took a few minutes on line envelope came next day e-mail to say phone was okay paid money in 3 days

August 7, 2013
Unprompted review
Rated 5 out of 5 stars

Simple to use - ideal way to recycle your old mobile.

Rather than stick my old mobile in a drawer and forget about it as I normally do, I was attracted by the Orange recycle system. I entered the details of my old mobile on line, was quoted a price and accepted it. A few days later a prepaid envelope arrived, I posted the old phone off and a few days after that I received an e-mail from Orange Recycle confirming receipt and that a cheque was on its way. Simple - an ideal way to recycle your old phone - help the environment and get some extra money!

August 7, 2013
Unprompted review
Rated 5 out of 5 stars

fast and reliable

No issues at all, competitive price offered online which was honoured when they checked my phone, they keep you up to date via email and pay the money directly to you. Very happy with
Orange recycling thank you!

August 7, 2013
Unprompted review
Rated 5 out of 5 stars

Good Service

Paid the most for my phone by a long way. The money was directly into my account quickly. The transaction was smoother than a velure butter

August 6, 2013
Unprompted review
Rated 5 out of 5 stars

very good

Quick and easy I got what they said I would and the money went in stright away

August 6, 2013
Unprompted review
Rated 5 out of 5 stars

Great !

Very fast and efficent service,good price given too.

August 6, 2013
Unprompted review
Rated 3 out of 5 stars

Offer high, then pay low

It is one of the companies that promise high payout, whilst after they reduce the offer by around 10%. Count with this, if you are after quickpayment with no hassle.

August 6, 2013
Unprompted review
Rated 5 out of 5 stars

They Do What They Say They Do

I was a bit reluctant to use this service. My phone was in perfect condition, but I thought they would give me a lower price than I thought the phone was worth. However, it couldn’t have been easier, communication was great, they sent a prepaid envelope for the phone, and I got a decent amount for it.

August 4, 2013
Unprompted review
Rated 5 out of 5 stars

very good company

after i sent my mobile to orange recycle they processed it quickly and the money was in my account within no time.

August 3, 2013
Unprompted review
Rated 4 out of 5 stars

Almost perfect

This was my first time using the service. With it I have successfully recycled two items. One without any issue, the other tool quite some time to resolve, but ultimately worked out. I would have liked a bit more communication over the matter or some online progress bar of their status.

August 1, 2013
Unprompted review
Rated 5 out of 5 stars

so easy to do!

It was so easy to send my phone off. The email up dates reassured me my phone had arrived in one piece and the cheque was in the post when they said it would be. Couldn't have asked for any more of a better service.

August 1, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look