Orchard by Bridges  Reviews 

160
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

It is said that moving house is one of the most stressful things you ever do and they are not wrong. After accepting an offer from a cash buyer, we thought the sale would be straight forward. This wa... See more

Rated 5 out of 5 stars

Orchard by Bridges (Camberly) has been fantastic in helping us secure our first home. Particular thanks go to David Ramon and Hayley Levy who were also happy to answer any questions we had and follow... See more

Rated 5 out of 5 stars

We felt extremely fortunate to have Orchard as our agents when we sold our house recently. They listened and saw we only had appointments that were booked in advance with buyers who seemed genuine. W... See more

Company replied

Rated 1 out of 5 stars

I ordered two 4 in 1 cherry trees. One died almost immediately. I contacted them 3 times via e-mail (there is no phone number on their website) and was completely ignored. Whatever you are saving i... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Since 2006 Orchard has risen to become one of the areas most successful and reputable estate agents. Orchard was founded on a simple belief: Offering unrivalled levels of personal service to our valued clients. We pride ourselves on providing extensive local knowledge and impartial advice and in essence, it’s our people that make us special. When you enlist the help of Orchard you will be pleased to know that we’ll take the time to truly get to know you and your requirements. We will be by your side every step of the way, helping to make your property sale as smooth and effortless as possible. Critical to this is our belief in the importance of communication. To this end, we utilize the very latest technology to help us stay in touch – either online or in person. As a result you’ll always know how your house sale is progressing. Why not contact us today, and find out how we can help you sell your property?


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3.5

Average

TrustScore 3.5 out of 5

160 reviews

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3.5

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Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company, they have been superb and in particular Will, who seems to have a calm friendly efficient manner when all around him (me and solicitors) are losing the plot. Their handling of our sale, viewings and the negotiation and closure have been nothing short of superb. The right estate agent CAN make ALL the difference, and Orchard and Will excel at this and are a credit to their profession. Also special thanks to Paul, Keith and Rebecca who were equally on hand, keen and efficient. Our thanks to this team.

August 17, 2018
Unprompted review
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Reply from Orchard by Bridges

HI Craig,

Trust you are now well settled in your new home! Thank you for the feedback!

Regards

Will Rosten - Partner

Rated 5 out of 5 stars

The Orchard team....

From Daniel who initially showed me the house, through to Paul who helped out with a number of questions on route to completion, Orchard have been exemplary. I reserve a special mention For Rebekah who after completion, after the fee was earn't went above and beyond - this sums up my experience with Orchard and would happily recommend to buyer and seller alike, Will be there when we sell .

August 14, 2018
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Reply from Orchard by Bridges

Hi Tim,

That's brilliant feedback thank you and sums up what we try to achieve day in, day out so thank you.

Will & the team @ Orchard

Rated 5 out of 5 stars

Rebekah has been absolutely brilliant…

Rebekah has been absolutely brilliant in helping us with the purchase of our house! She has been there from first our viewing to exchange and has made the process so much easier. She was always at the end of the phone when needed to answer our questions and constantly chasing things through and updating us, I can honestly say she has made the whole experience so much easier and I would have no hesitancy in recommending her and Orchard.

August 6, 2018
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Reply from Orchard by Bridges

Hi Jayne,

Thank you so much for your feedback - it makes all the hard work worthwhile!

Rebekah

Rated 5 out of 5 stars

An estate agent you can trust!!!

Thanks so much to Will at Orchard for all his help and support to get our house through to completion. Would thoroughly recommend to others if you want outstanding communication throughout the moving process and the peace of mind that everything will be done to ensure the process is as smooth as possible.

July 28, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Sam,

Thank you for your great feedback, trust you are settled in nicely now!

Will

Rated 5 out of 5 stars

Paul at Orchard has been a breath of…

Paul at Orchard has been a breath of fresh air. Honest, helpful and offering meaning advice on the properties we viewed without being pushy. We never felt rushed or that anything was too much trouble (even a 3rd viewing was no bother!). They kept us very up to date with progress so we were never left wondering what was happening. We felt they were doing their very best to get a deal which everyone was happy with. When Paul was off he made sure the other guys touched base and they were equally pro-active and helpful. We have now had an offer accepted on a property through Orchard which is definitely in part due to their approach, and would definitely look to sell our property through them in future.

July 27, 2018
Unprompted review
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Reply from Orchard by Bridges

Thanks for your feedback Deborah!

Rated 5 out of 5 stars

Rachel was my lettings neg and she was…

Rachel was my lettings neg and she was brilliant. As this is my 1st time moving into a rented building a lot of things were new to me, Rachel kindly helped me understand everything and got me to where I needed to be with a smooth running process.

July 23, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Charlene,

Really appreciate you taking the time to leave us feedback, thank you so much!

Rachel

Rated 5 out of 5 stars

House Sale

Excellent service throughout sale of house. All staff I encountered were polite professional and friendly. Special thanks to Will, Rebekah and Dan. Would recommend calling these guys to sell your house.
Alan Turnbull

July 23, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Alan,

Thank you so much for leaving us feedback, you were a pleasure to deal with!

Good luck for the future!

Will & the team @ Orchard

Rated 5 out of 5 stars

Excellent service

Excellent service, I would highly recommended this agency!!

July 21, 2018
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Reply from Orchard by Bridges

Hi Gabriel,

Thank you for your feedback it really is appreciated!

The team @ Orchard

Rated 5 out of 5 stars

Excellent Esate Agent.

Excellent Esate Agent.

I previously had a good experience renting a property with Orchards.
They have now sold this property for me to full completion in less than three months from first putting it on the market.
Very helpful and friendly team, especially Paul who was mainly dealing with my sale.
Would recommend!

July 18, 2018
Unprompted review
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Reply from Orchard by Bridges

Thanks Greg, really appreciate your feedback!

Rated 5 out of 5 stars

Staff very attentive

Staff very attentive. Nice to be able to talk to people with regards to selling your property rather than just online.

July 12, 2018
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Reply from Orchard by Bridges

Thank you Mr & Mrs Green!

Rated 5 out of 5 stars

I have nothing but the highest praise…

I have nothing but the highest praise for Paul Phelan and all the staff at Orchard. Throughout the selling process, Paul provided first class support, providing daily updates and advice through all the 'ups and downs' that inevitably come with selling and buying a house. When the buyers at the bottom of the chain pulled out, very close to exchange, threatening the whole chain, Paul and his colleagues at Orchard stepped in, and true to Paul's word, found another buyer within 2 days enabling the whole sale process to be completed within one month. Paul really should be commended for the brilliant service he provided. This is the second time that I have used Orchard to sell a property and I am always impressed by the company's excellent and comprehensive customer service. They really do go that extra mile to ensure the house selling process is as stress free as it can be! Thank you to Paul and all the team at Orchard.
John Case

July 9, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi John,

Thank you for your feedback, always appreciated. The reality of dealing with moving can be complicated and hopefully we showed why we are worth using in your case!

Good luck for the future!

Paul

Rated 5 out of 5 stars

Top quality customer service...

The team at Orchid knows how to service sellers and buyers alike. We purchased our first home in the UK from them and they guided us with patience every step of the way. I found them to be friendly and ethical and will be sure to use them if needed again in the future.

July 5, 2018
Unprompted review
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Reply from Orchard by Bridges

Thanks Nathan!

Rated 5 out of 5 stars

Paul and the team

Paul and the team helped to sell our property in June and ensured that the process was as smooth and stress free as possible. Impressed with the good communication throughout the whole process. Would highly recommend them should you be looking for a top class service.

July 5, 2018
Unprompted review
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Reply from Orchard by Bridges

Thank you Roger!

Rated 5 out of 5 stars

First time buyer

This was my first time buying a property and I could not have found a better estate agent. I received outstanding support and advise from beginning to end by Paul and Rebekah making the process of buying a property smooth and painless. I would highly recommend and use again.

July 4, 2018
Unprompted review
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Reply from Orchard by Bridges

Thanks Ross appreciate your feedback!

Rated 5 out of 5 stars

Used a few estate agents in my time

Used a few estate agents in my time, and pleased to say Orchard have been amazing. They have made selling such a good experience and nothing was too much, viewing, keys, meter readings etc. Just brilliant and must say a personal thank you to Paul Phelan.

July 4, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Carol,

Thanks for your feedback it is much appreciated and great to hear our staff are performing so highly!

Regards

Will & the team @ Orchard

Rated 5 out of 5 stars

Excellent Service

I would recommend Orchard, very nice and professional team. We mainly dealt with Daniel Slade who is a real asset to the company. I am sure we will be using Orchards in the future.

June 21, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Matt,

Thank you for your feedback,good luck with your purchase!

Thanks

Dan & all @ Orchard

Rated 5 out of 5 stars

Outstanding A*

Rebekah was there right at the beginning of my journey with Orchard. She came to the valuation of the property I was reluctantly selling due to divorce and stayed with me throughout, managing to get me the asking price that I desperately needed. She was very understanding and patient with me at what was a very difficult time in my life. She went way above and beyond the duties of an estate agent for which I am grateful to her, but remained professional at all times. She is a real credit to the Orchard family. As I said at the time; "this girl will go far"! Thank you Rebekah and the rest of the team! xxx

June 18, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Caroline,

Thank you so much for your feedback!

Rebekah

Rated 5 out of 5 stars

I would have no issue in recommending…

I would have no issue in recommending Orchard to anyone looking to buy or sell their house.
They are very professional, attentive and on the ball. We found Rebekah very easy to deal with, knowledgeable and polite.
Thank you also to Paul and Will who helped us cross the finishing line.

June 14, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Vaughn,

Thank you for your feedback and help getting this over the line!

Trust you are well settled in your new home!

Will & the team @ Orchard

Rated 5 out of 5 stars

Steven Thomas

I have recently purchased through orchards and I was very satisfied and pleased with there service. The negotiator was Daniel Slade and I was really impressed with his professionalism and attention to detail . I definitely won’t hesitate to sell through orchards again .

June 4, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Steven,

Thanks for your feedback, hope the project is going well and can't wait to see the transformation!

Regards

Dan

Rated 5 out of 5 stars

A lovely friendly team of staff.

The staff at Orchard were extremely helpful during a difficult exchange. The communication was excellent and Paul kept me informed at all times. I had very little knowledge on purchasing a home but was given correct advice regarding buying my new home.
Thank you.

May 31, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Mandy,

Thanks for your feedback, hope you are settling well into your new home!

Regards

Orchard

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