Orchard by Bridges  Reviews 

160
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

It is said that moving house is one of the most stressful things you ever do and they are not wrong. After accepting an offer from a cash buyer, we thought the sale would be straight forward. This wa... See more

Rated 5 out of 5 stars

Orchard by Bridges (Camberly) has been fantastic in helping us secure our first home. Particular thanks go to David Ramon and Hayley Levy who were also happy to answer any questions we had and follow... See more

Rated 5 out of 5 stars

We felt extremely fortunate to have Orchard as our agents when we sold our house recently. They listened and saw we only had appointments that were booked in advance with buyers who seemed genuine. W... See more

Company replied

Rated 1 out of 5 stars

I ordered two 4 in 1 cherry trees. One died almost immediately. I contacted them 3 times via e-mail (there is no phone number on their website) and was completely ignored. Whatever you are saving i... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Since 2006 Orchard has risen to become one of the areas most successful and reputable estate agents. Orchard was founded on a simple belief: Offering unrivalled levels of personal service to our valued clients. We pride ourselves on providing extensive local knowledge and impartial advice and in essence, it’s our people that make us special. When you enlist the help of Orchard you will be pleased to know that we’ll take the time to truly get to know you and your requirements. We will be by your side every step of the way, helping to make your property sale as smooth and effortless as possible. Critical to this is our belief in the importance of communication. To this end, we utilize the very latest technology to help us stay in touch – either online or in person. As a result you’ll always know how your house sale is progressing. Why not contact us today, and find out how we can help you sell your property?


Contact info

3.5

Average

TrustScore 3.5 out of 5

160 reviews

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3.5

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(160)

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Rated 5 out of 5 stars

Would Never Use Another Agent Again, Always Orchard.

Used many estate agents before and it has always been a very stressful time. Have used Orchard a few times now, and they always take all the stress away, and deal with all stages of the chain to always keep me informed. Not to mention they have always been the best negotiators.

May 25, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Ryan,

Thanks so much for your feedback, as ever, a pleasure to help you. Looking forward to the next time :)

Thanks

Will & the team at Orchard

Rated 5 out of 5 stars

Orchard - Daniel Slade

I'd highly recommend Orchard and particularly Dan Slade, an agent that continually goes above and beyond to exceed customers needs. I would recommend anyone looking at properties in the Camberley area, speak with Dan and Orchard.

May 10, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Simran,

Thank you for your feedback, specifically from Dan! Sorry we couldn't find somewhere for you this time, you know where we are when you move next!

Regards

Will & the team at Orchard

Rated 5 out of 5 stars

Would recommend Orchard to anyone…

Would recommend Orchard to anyone considering selling or renting a property, I have had dealings with them since 2006.

May 10, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Jo,

Thank you for your feedback, as always a pleasure to deal with you!

Regards

Will

Rated 5 out of 5 stars

Orchards took over for us after a very…

Orchards took over for us after a very bad experience with another agent! They were professional and caring, one of our main issues with our previous experience was the total lack of communication the same cannot be said for Will and his team they kept us updated every step of the way.

May 9, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Debie,

Thanks so much for your feedback, it means a lot to know we are different from the 'average' agent!

Regards

Will & the team at Orchard

Rated 5 out of 5 stars

Great agency very friendly and…highly recommend

Great agency very friendly and professional. Have bought and sold twice through them and wouldn’t hesitate to recommend. Worked very hard to get us the right buyer so we could secure our next house. Thank you Orchard!

April 25, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Nick & Suzanne,

Thanks for your feedback, great to hear! Hope you are settled nicely into your new home!

Thanks

Will & the team

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with, very efficient, professional and great service. Thank You.

April 25, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Sheri

Many thanks for your review of Orchard, I am delighted you feel you received such good service from us.

Kind regards

Orchard Lettings Team

Rated 5 out of 5 stars

Simply the Best

In the sea of Estate Agents out there, Orchard’s Lettings Team is more than a cut above the rest. Their personalised approach, honesty, patience, enthusiasm and attention to detail are characteristics not often experienced by someone looking for a property to rent. Definitely recommend.

April 11, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Karen

Many thanks for taking the time to write such a positive review about your experience with us. We are delighted you have been so happy with our service and hope you are enjoying living in your new home.

Kind regards

Orchard Lettings Team

Rated 5 out of 5 stars

Thank you

From start to finish well nearly there,the team at Orchard have been amazing. Communication has been excellent. Thank you for all the help in purchasing our first property.

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish.

Fantastic from start to finish! As first time buyers we were extremely nervous however Rebekah made it so easy and straight forward!

March 21, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Charlotte and Richard,

Thanks for your feedback! So pleased that you are moving into your first home and I was able to help you.

Good luck!

Rebekah

Rated 5 out of 5 stars

Couldn't Ask For More

After an easy purchase through Orchard in 2015 we decided we also wanted to put our house on the market with them in January. The team are so easy to deal with and they sold our house within 2 days of it being on the market!!

Rebekah dealt with all of our viewings and post sales support and was fantastic from start to finish. Communication is absolutely spot on - so nice to be given feedback on every viewing and have quick answers to questions.

We wouldn't go anywhere else for selling our property in the future. Cheers guys!!

March 20, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Ryan,

Thanks so much for your feedback, it means a lot to us all and Rebekah in particular!

Good luck on moving day!

Thanks

Will and the team

Rated 5 out of 5 stars

Thanks to Dan

Thanks to Dan , I had him stored in my phone as orchard dude. Simply wonderful, we first viewed a house with him may 2016, he worked out quickly it wasn't for us. Showed us the one we currently own and after 2nd viewing with it just about to go to other agent. Paul we met briefly and he was very switched on. Thanks orchard dude 😎

March 17, 2018
Unprompted review
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Reply from Orchard by Bridges

Dear James & Ally,

Thanks very much for the feedback it really means a lot and if you have any queries at any time you know where the to find the 'Orchard Dude'. :)

Regards

Dan

Rated 5 out of 5 stars

House Purchase Camberley

Fantastic experience. Good communication. Dan and Will are extremely good. Very professional. I will recommend Orchard for house purchase.

Sathish

March 9, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Sathish,

Thanks so much for your feedback, it really means a lot to us! Trust you are happily setting into the new house.

Regard's

Will Rosten - Partner

Rated 5 out of 5 stars

Great service in every respect!

Great service in every respect: communication, professionalism, caring attitude, good advice, etc. The quality of their service is outstanding.

March 8, 2018
Unprompted review
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Reply from Orchard by Bridges

Many thanks for your review, we are delighted that you experienced such great service from our team at Orchard.

Kind regards

Joanna Vertannes
Lettings Manager

Rated 5 out of 5 stars

Dan is a real credit to Orchard

Dan is a real credit to Orchard superb at his job. Thank you

March 2, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Mr & Mrs Smeeth, appreciate your feedback - we know how lucky we are to work with Dan! Trust all is well at the new house!

Rated 4 out of 5 stars

I found the staff very friendly and…

I found the staff very friendly and helpful, the only criticism I have is being handed a whole bundle of keys for doors and padlocks with no labels - it took us hours to get in the house and open all the doors.

February 15, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Jason & Tracy,

Thanks for your feedback and I'm sorry about the keys, in retrospect should have met you at the house and opened it for you. Good luck in the new house I hope all the work goes smoothly!

Regards

Will & the team @ Orchard

Rated 5 out of 5 stars

A great service

A great service, from initial viewings to negotiation through to moving in. Communication with them is especially good and we would be more than happy to use Orchards again.

February 6, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Adam

Thank you for the great review of our service, we hope you are enjoying your new home.

Jo & The Lettings Team

Rated 5 out of 5 stars

Great service

Great service, excellent team and very efficient would definately recommend and use again.

February 2, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Jessica

Thanks for the review, we are glad that you have had a good experience using our services.

Jo & Orchard Lettings Team

Rated 5 out of 5 stars

Rachel was very helpful in every step …

Rachel was very helpful in every step of the way to help me adjust and understand the processes. I never felt rushed and she was very patient to all my questions and concerns. She took time to keep me updated about all the changes happened over the month of me renting the place.

The following could be coz of the fact that I moved from a country where things are done differently But I would have liked a better inspection of the apartment (nothing crazy but i would not call the place to be professionally cleaned) before moving in, had to reach out to the apartment management multiple times to get things sorted out.

Though this has nothing to do with Orchard (i guess) and they did promptly shared my concerns with the management (which i am not too impressed of).

February 2, 2018
Unprompted review
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Reply from Orchard by Bridges

Hi Bikrant

Many thanks of the positive review of your experience, I am glad that Rachel helped you understand the process. I take on board the point with regards to the cleaning and we have noted this with the managing agent.

Kind regards

Jo & The Orchard Lettings Team

Rated 5 out of 5 stars

First time with orchard lettings

I've never heard of orchard lettings until my recent move . Really happy with my service and particurly Rachel O'brien who was always super profefional but with a warm and friendly personality . She made sure everything ran smoothly for me. I'd definatly recommend orchard lettings to any of my friends .

February 1, 2018
Unprompted review
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Reply from Orchard by Bridges

Dear Theresa

Many thanks for writing such a positive review of your experience with us and for mentioning Rachel specifically. We hope you enjoy your new home.

Regards

Jo & The Orchard Lettings Team

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