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Rated 4 out of 5 stars

Best online DK-EN and EN-DK translation resource. Interface quick and useful – great for someone who does lots of lookups. Occasional mistakes, mostly in the English; could use a proofreader! And t... See more

Company replied

Rated 4 out of 5 stars

I subscribe to ordbogen.com to be able to read books in Danish and I am very satisfied with the subscription service. When I had a problem with special characters in my password at the beginning... See more

Company replied

Rated 1 out of 5 stars

I wish I could give a minus rating to them. There is a mess in the support. I canceled my account and again and again I have been charged for the subscription fee. I emailed them, they replied with... See more

Company details

  1. Media and Marketing Agency

Written by the company

er Danmarks dynamiske og brugerdrevne onlineordbog. Dynamisk fordi vi hver dag tilføjer nye ord til ordbøgerne. Brugerdreven fordi de mest søgte ord bliver føjet til ordbøgerne først. Vi tilbyder i øjeblikket over 80 ordbøger, og der kommer hele tiden flere til.


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 2 out of 5 stars

Inadequate.

Vey limited vocabulary. Do not recommend.

December 29, 2014
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Dear Astrid

Thank you for you review.

Unfortunately you don't write which dictionary you are referring to - our current range consists of over 40 different dictionaries for very different customer needs.

If you are unhappy with your subscription, please contact our customer support at support@ordbogen.com, and they will do their best to find the dictionary that best suits your needs.

Best regards,
Jacqueline Levin

Rated 5 out of 5 stars

Very fast transaction and good customer service!

I had a little problem with the dictionary working offline in the beginning, but I got technical support very fast and they solved the problem promptly.

Thank for the chance of having my favourite danish dictionary anytime, anywhere!! I love it! Best diccionaries I've seen in the market.

November 23, 2014
Unprompted review
Rated 4 out of 5 stars

The only affordable but comprehensive Danish-English dictionary!

Ordbogen.dk offers the only affordable but comprehensive Danish-English dictionary on the market. Period. Other large DA<>EN dictionaries, such as those with red covers, are extraordinarily expensive, and those other pricey dictionaries often lack well-coded searchable e-dictionaries or online versions. By contrast, Ordbogen.dk has a very large searchable lexicon that covers most fields well to very well. One other thing I like is that, when I detect an error in a translation or English example, Ordbogen fixes errors within a day or two after I report it by e-mail. This responsiveness is another thing that sets Ordbogen apart. Now, I do have some qualms: (1) The offline version is not well coded and has a clunky weird interface, so I can't actually recommend that as strongly as I do the online version. (2) American English is treated a bit too "second class" by the dictionary. This problem is noticeable from time to time when it comes to idioms and slang; the fact is, UK English and US English are not merely spelled differently but also differ grammatically and terminologically. US English isn't a minor form of English, either: 315 million people speak it! That is five times as many native speakers as there are of UK English. To be fair, this is a problem in all Danish-English dictionaries, not just Ordbogen, but a long-term goal should be to improve inclusion and integration of US English into the lexicon. This would also differentiate Ordbogen from Gyldendals even more. Overall, however, Ordbogen is an outstanding product available at an outstanding price.

April 7, 2014
Unprompted review
Rated 4 out of 5 stars

Good customer service and product but the site and products need to be better adapted for non-Danes

Understandably most of ordbogen's services are aimed at Danish speakers but I think the site could do with an English version and more detailed descriptions of the products as I was misled once or twice requiring a refund. Customer service could have done with reminding me of the option to try out the dictionaries once or twice on the main website if you do not log in. I simply hadn't noticed the option to choose which dictionary to search in unfortunately.The automatic subscription also started a day early which I imagine was to make sure there was no break in service but I did not know about this and paid once too much as a result.

The Ensk-Norsk dictionary also displays only blank characters at the top of the entry for me as well but the rest of the entry displays properly. For example under tegn only this appears at the top with the only difference between entries being what the first letter of the searched word is: t[t] t Se også: t . Under hear is displayed h[h] h Se også: h . The Dictionary of Current Danish (Politikens) displays some of the characters as %% marks in the etymological entries and I don't think this is supposed to happen.

The main dictionaries themselves are good but could do with being better able to deal with inflected forms and compounds. Some words are only available with Danish definitions in another bigger dictionary rather than the English-Danish dictionary. I especially value the ordbogen offline programme with is fast and has good onscreen display options with are good touches that increase the day-to-day practicality greatly namely the programme window being able to stay above other windows despite switching between other windows and the ability to lock the window to the side of the screen with the other windows being pushed out. I think the ordbogen online extension needs work, it would be much better if ordbogen provided an app that brought up simple and short pop ups on words that were double clicked than the current way of bringing up the context menu to bring you to the website (Google dictionary is similar to what I mean). I would greatly value such an app.

The service I have received from customer support so far has satisfied my expectations. I would like the issues with the Norsk-Engelsk dictionary sorting out though please and the %% marks in the etymology entries looking at.

February 21, 2014
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Dear Charles,

Thank you for your thorough review.

Regarding English-Norwegian, I am afraid that I did not understand your description (and the articles display normally here). Could I ask you to send a screen shot to support@ordbogen.com?

The %% marks in the Politiken Dictionary of Current Danish are the result of a general display error that we thought had been resolved - thank you for bringing it to our attention. Until it is fixed, I can tell you that the missing sign is a backward-pointing arrow signifying "(originating) from".

And finally, regarding a general translation of (selected parts of) the website, that is in the pipeline but we have no start date at the time of writing.

Best regards,
Jacqueline Levin
The Language Centre

Rated 5 out of 5 stars

THE ultimate best dictionary ever!

I am more than satisfied with the dictionary, in every sense of the word. It is fast, user-friendly and rich with examples, too. You don't even have to switch between languages, it detects the right translation as you type.in the words. (unlike other dictionaries I have used so far)
So it's most practical.
I use it daily on the smartphone and on PC while writing emails / SMS.

August 12, 2013
Unprompted review
Rated 5 out of 5 stars

great service!

I think I've had access to ordbogen.com for about a year now and I absolutely love it. I have always been able to get a hold of customer support when I needed and they're polite and efficient. Highly recommend.

July 12, 2013
Unprompted review
Rated 4 out of 5 stars

Good

I was satisfied with the system, it was clear, easy to use and fast. I can mention only one difficulty during the ordering process: I have not found an English version of the website. I would like to use the dictionary to learn Danish, so I don't understand the language yet. I think it is a common problem, so it can be useful to make a short English version of the webpage.

June 25, 2013
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Dear kiss,

Thank you for your feedback.

I am happy to hear that you found our dictionaries fast and easy to use. We are aware that an English language version of the webpage would be useful for foreign users, but I do not have a launch date at the moment.

However, if you should need help of any kind, you can always use our language chat, which is open Monday-Thursday from 8 a.m. to 9 p.m. and until 3.30 p.m. on Fridays. You can find the chat at http://www.ordbogen.com/support/#redaktionen. To get in touch with an English language translator, click "Chat med Sprogcentret" and select "Engelsk".

Best regards,
Jacqueline Levin
The Language Centre

Rated 4 out of 5 stars

Very good dictionaries and spoftware, but I wish some optimization

Hello!

Thank you so much for the great software and dictionaries! they are fantastic. I'm learning Danish and can't imgaine my life any more withour your dictionaries.

I also have some wisches, which would malke me even more happy.
I'm constantly using iPad and iPhone apps to access the dictionaries. There are two setting I always need to adjust:
1. The selection of dictionaries: I have accces to ca. 16 dictionaries, but actually need acces to only 5 of them. So I select those 5.
2. The size of text: I always make it bigger as default size.

Unfortunately, as I restart app, I have to make these adjustments again, since they are resetted for some reason after the restart.

Could you please make the change in the apps, so that those two settings are persisted and remain the same independent of the restarts?

Thank you and with kind regards,
Igor Terzi

March 21, 2013
Unprompted review
Rated 2 out of 5 stars

hard to use

Hi, I have difficulties to open it an use it. I would like to put the access to the dictionary on the top of the screen. Like I had on my old computer.
Regards Göte

July 30, 2012
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Hi agotes

Sorry to hear about your problem with our dictionary. Please contact us via chat or e-mail as soon as possible so we can solve the problem: http://www.ordbogen.com/support/


Best regards
Sanne
Marketing Manager

Rated 4 out of 5 stars

Very good.

Updated regularly. A Swedish - English dictionary would be very welcome

June 20, 2012
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Hi Ciarán Rooney

Actually, we do have a Swedish-English-Swedish dictionary. To all our business customers we are offering the most popular and the most widely used Swedish-English dictonary: The National Encyclopedia English dictionary with 117 000 words, expressions and phrases. This dictonairy is a part of the world-class Swedish "Nationalencyklopedin" which is considered to be the most comprehensive contemporary encyclopedia in the Swedish language.

Please write us an e-mail to: support@ordbogen.com and address it to Sanne then I'll take care of it even if you're not a business customer.

Best regards
Sanne
Marketing manager

Rated 5 out of 5 stars

A great tool

Ordbogen.com is a great help to me in both my private and professional life

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

Mangler bedre mobile tools

"Native" app til iPhone ønskes.

January 4, 2012
Unprompted review
Ordbogen.com logo

Reply from Ordbogen.com

Hej mobilethink.

App'en er "native". Hent den her: http://itunes.apple.com/dk/app/ordbogen-online/id409803876?mt=8

Du har 30 dages gratis adgang.

God fornøjelse!

Med venlig hilsen
Sanne
Marketingchef

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