Cable machines are useless. My local gym swapped to Origin and there were issues with the machines within about 2 weeks. The knobs you pull to adjust the cable heights have come apart on multiple mach... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well a... See more
Company replied
Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communi... See more
Company replied
I cannot praise Origin Fitness enough. From my initial enquiry with the sales team (Matthew) to the installation team of Muran and Andrew who lugged my 60+kg OC3 spin bike up 2 flights of stairs, my e... See more
Company replied
Company details
Information provided by various external sources
We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes. We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.
Contact info
Alexandra House, 21 Cliftonhall Road, Newbridge, EH28 8PW, Edinburgh, United Kingdom
- 0131 335 3145
- hello@originfitness.com
- www.originfitness.com
3.5
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service swift…
Excellent customer service swift delivery will use them again
April 29, 2022
Reply from Origin Fitness
Hi Ben,
Great to hear the good feedback - we really appreciate it hear at Origin Fitness.
Please if you have any further queries or feedback don't hesitate to get in touch with us via hello@originfitness.com
Thank you,
Erin
Reply from Origin Fitness
Hi Neil,
We really appreciate you taking the time to leave us a review, great to here you were happy with the service delivered!
If you have any further feedback or queries please don't hesitate to get in touch.
Thank you,
Erin
Great quality commercial equipment with…
Great quality commercial equipment with good communication and sales services
April 18, 2022
Great plates and service
Bought 90kgs of plates and very happy with them and also the delivery arrangements.
April 17, 2022
Seamless
Seamless. Purchased items online, what i ordered was delivered in the stated time frame. Exactly as you would hope for.
April 15, 2022
Reply from Origin Fitness
Hi Nick,
Great to hear, thank you for taking the time to leave us review - we really appreciate customer feedback here at Origin Fitness.
If you have any further queries or feedback please don't hesitate to get in touch.
Kind Regards,
Erin
Brilliant company to deal with
Brilliant company to deal with. Pricing was brilliant as well was the staff. Will definatly be using then again.
April 13, 2022
Reply from Origin Fitness
Hi Daniel,
Brilliant. Thank you very much for taking the time to leave us a review. It's great to hear you'd use us again!
If you have any further queries or feedback, please don't hesitate to get in touch via hello@originfitness.com.
Thank you,
Erin
Reply from Origin Fitness
Hi Kev,
Amazing to hear. Thank you very much for taking the time to leave us a review.
If you have any further queries or feedback, please don't hesitate to get in touch via hello@originfitness.com.
Enjoy training with your new dumbbells!
Thank you,
Erin
Very helpful company
Would definitely use again. Very helpful company. Good communications throughout. Pleased with the products supplied.
April 8, 2022
Reply from Origin Fitness
Hi Adam,
Amazing to hear. Thank you very much for taking the time to leave us a review.
If you have any further queries or feedback, please don't hesitate to get in touch via hello@originfitness.com.
Thank you,
Erin
Delivery of good arrived as suggested (1 week)
Origin Fitness is definitely a trustworthy company to use, I ordered my home set up and was given an estimated delivery date of 1 week later and to their word it arrive on curb side delivery as suggested.
I never actually spoke to anyone and when I tried to call I never got an answer. This was for a rough ETA on the day.
My email from them noted all was in stock and would be delivered.
Lots of other reviews saying still waiting , which I read first but still proceeded. So this is to note that it’s not always the case and I never had a single issue.
If you are considering using them, then from my experience do so!! The equipment is great and they do offer great value for money too.
March 31, 2022
Gett em
If these are what you want then u won’t find better
I love these 25kg plates
Good size and just good everything
Finish is great and I would defo pay £80 for two
March 31, 2022
Unprompted review
great service
March 28, 2022
Reply from Origin Fitness
Hi Dawn,
Great to hear you're happy with the service provided to yourself, customer feedback is very important to us hear at Origin Fitness.
We hope to provide the same level of service again soon.
Have a great day,
Erin
Reply from Origin Fitness
Good morning,
Great to hear you're pleased with your delivery serviced. If you have any further feedback or questions please don't hesitate to get in touch via hello@originfitness.com
Thank you,
Erin
Great communication
Great communication, weights were exactly as described. Will highly recommend to friends and family.
March 23, 2022
Reply from Origin Fitness
Good Morning Phil,
Thank you for taking the time to leave us a review - we really appreciate customer feedback here at Origin.
It's really great to hear you'd recommend us to friends and family.
If you have any further feedback or queries please don't hesitate to get in touch.
Thank you,
Erin
Excellent service and delivery …
Excellent service and delivery weights brilliant for my boy
March 22, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.