Orntli Reviews 218

Total scam artists. Sold me an Apple Watch case which is competely defective. They've never even seen the product - just forwarding my email to their supplier and sending copy/paste responses back which make absolutely no sense, and then refusing to refund. Don't buy anything from them!

I purchased outdoor Lighting from Orntli, and the shipping process was quick and well-organized. Customer support also responded politely. Overall, a pleasant shopping experience.

I ordered the Ceiling Light as a housewarming gift for my sister. The design looks elegant and stylish, and she absolutely loved it. Truly a wonderful gifting option.

I ordered the Pendant Light from Orntli, and the delivery arrived faster than expected. The packaging was secure and neat. I really appreciate their reliable service.

Product I received does not match what was advertised on the website. This constitutes a misrepresentation of goods and is, frankly, fraudulent. It's not European Business and full refund and return label was denied. AVOID.

Using spotlights completely upgraded my home loghting. The quality feels solid, and the light distribution is well balanced. Customer support responded clearly, making the whole buying process comfortable and positive.

The service was smooth from start to finish. My order arrived neatly packed, the item feels well-made, and the return info was easy to find if needed.

Ordered the ArcLumi pendant. It looks just like the pictures on the site. The dimming feature works smooth. I am happy with how it ties the living room together.

Good quality for the price. The Aeris light feels sturdy and not like cheap plastic. It gives off a nice warm glow that makes the room feel cozy. I wish the instructions were a bit clearer, but I figured it out eventually.

This company is a scam - do not order from them. The products are cheap and nothing like their photos or descriptions. They won’t refund or take the products back. They took a week to reply to my emails. They don’t answer the phone.

If I could give them minus stars I would. A complete sh** show.
Ordered lights (€370) in January. Still no show as of 27th Feb despite having paid extra for express delivery!
Emailed them 2 weeks ago as I could fess package never left country of origin and had in fact gone back to shipper! had to wait 7 days for a reply to my email regarding same.
Customer service is beyond rubbish. Takes 24 hours to return any email since and then They do not address pertinent question posed! Just some old bot answering incorrectly.
I have requested cancellation of order at this stage, but I’m told there will be a 20% cancellation free. Shocking as the problem is their total inefficiency!
Absolutely appalling. Some kind of scam I think. Please people do your research and take note of other reviews!
Lorraine

The product that arrived is simply of poor quality. You also can’t return it. Absolutely worthless — scammers!

I bought a few lights for different rooms, and each one feels durable and stylish. The lighting quality is consistently soft and welcoming. Orntli's collecton really makes my home feel complete.

I had responses to all my queries, always attentive and polite.
This is an internet website and in these troubled times this quality salesmanship and service can hardly be taken for granted!!!

This business is 100% a scam. I received a product that was not as described and they are refusing a refund. The website states they operate out of Norway and returns can be shipped there but their products come from China and can only be returned there. Even when I offered to do the return they refused a refund. DO NOT purchase from this seller.

Do not buy from this scam company. They sent me an entirely different item to what I ordered, then wanted me to pay to return it. They did agree a partial (15% refund) for me to keep the item I didn’t order!! Company based in China not Scandinavian as it is pretending to.

The shipment did not contain the premium hangers for clothes ordered, but a completely different set that was cheap. Color and materials and design was different on this cheaper set. An almost worthless product at a high price. A robbery.

It's a SCAM.
Stay far away from this chinese company. Products never delivered, actually impossible to have a serious assistance from their custom desk (if any), and order tracking deliberately made to mislead and confuse you.

It is a scam. Please don’t buy. They are unfair. They will not allow you to return the product. A lot of products are from China - very poor quality.

The Japandi style selection is impressive. I picked up a wall lamp, and the finish feels premium. It is not the cheapest option available, but the build quality justifies the price. Would buy from them again.