Orntli Reviews 218

I bought the Glow ceiling light for my hallway. The wood accent looks exactly like the photos. Installation was simple enough, though the instructions were a bit vague. Good quality fixture for the price.

My kitchen looks brighter and more stylish after installing Orntli Ceiling Lights. The illumination feels natural and balanced. Orntli's attention to design and quality makes everyday spaces look premium and cheerful.

I ordered the wrong color, and they helped me to get the correct color. I love their products

After using LED Ceiling Lights, my home feels more vibrant and modern. The light quality is consistent and not harsh for daily use. Now, it truly enhances my interiors. Thank you!

Ordered a black desk clock for $53 and received a sea foam green clock. Orntli has refused to send me the correct color clock, saying they would send a $5 "goodwill gesture". Going on 3 weeks of emailing and they refuse to send me the clock I ordered. Don't trust this Chinese drop shipper.

Installing these wall lamps was straightforward, and they instantly enhanced the ambiance of my bedroom. Orntli clearly values craftsmanship. I found the positive experience very delightful and worthwhile.

The clock I purchased is both elegant and precise. It instantly brightens my living room. Orntli truly delivers quality products that combine style and functionality. I'm genuinely impressed with this purchase!

Very poor product quality and misleading return policy

I had a very disappointing experience with this company.

The product quality is extremely low. What I received was essentially a cheap Chinese lamp worth around 5 EUR, yet I paid almost 200 EUR. The product looks and feels like a low-end item that does not justify the price in any way.

When I requested a return within the clearly advertised 30-day return period, the company refused to issue a full refund. Instead, they tried to close the case by offering a 10% “goodwill” partial refund, which is unacceptable.

The company argued that their “technical team confirmed the product was not broken,” which is completely irrelevant when a customer is exercising a valid return right under the company’s own policy and EU consumer protection rules.

This experience feels misleading on two levels:
– overpriced, very low-quality product, and
– a return policy that is not respected in practice.

I strongly advise potential customers to be very cautious and not rely on the advertised return policy.

I bought a lamp for 142 and was charged for a shipping protection fee 2.95. I paid for this and was then told I had to pay 66 euro for shipping. Even though the website says never any delivery charge.
When I cancelled the order I was refunded 135.

great product

I ordered a cusion for my wife with the BMW logo. for xmas. The order was wrong with no logo. I was offered half of my cost back. I responded a week ago and have not heard back. Horrible company No customer service. I will never do business with them again.

Advertised as silk scarf, delivered cheap 100% polyester. Misleading listing, support refuses full refund/return costs and instead offers a second same item and tiny partial refund. Avoid.

I picked up the mouse lamp for my bookshelf, and it is super cute. The resin feels sturdy, not fragile. It adds a fun touch without looking too childish.