OSM Worldwide Reviews 439

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the delivery service, citing frequent delays, lost packages, and a lack of clear tracking information. People often found that their items took weeks to arrive, or sometimes never reached their destination, even when express shipping was paid for. Reviewers also reported poor communication regarding their orders and a general lack of efficiency in the service. Some consumers mentioned that their packages were mishandled, with items being left in inappropriate locations, or taking circuitous routes that added unnecessary time to delivery.

What people talk about most

Delivery service

Clients share negative opinions on delivery service, with many expressing frustration over extremely long... See more

Order

Users describe negative interactions with order. Many customers report significant delays, with some packages... See more

Service

Reviewers highlight negative aspects of service. Many customers describe the service as horrible and very... See more

Product

People report negative experiences with product delivery. Many consumers express frustration with significant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Is 0 stars possible? Unfortunately, Allure Beauty Box uses them as a vendor, so I'm stuck with them unless I cancel Allure. They completely lose every other delivery. For the ones that do eventually... See more

Rated 1 out of 5 stars

I don't understand how I paid $33 for EXPRESS shipping but my package is still sitting in York, PA two days after my promised delivery date. This service is horrible. Companies need to stop partnering... See more

Rated 1 out of 5 stars

Tracking for the package from the retailer shows that it’s been stuck at their York PA warehouse for 20 days and USPS is awaiting item. I email OSM Worldwide and they provide their own tracking which... See more

Rated 1 out of 5 stars

OSM is truly useless!! I wonder how many companies lose business because they choose to trust them with delivery. You pay premium rates for substandard laughable service. These clowns have had my pack... See more


Company details


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1.1

Bad

TrustScore 1 out of 5

439 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Add Alibris Books of sellers to avoid…

Add Alibris Books of sellers to avoid because they use OSM and me to the list of people with packages tracked: "On Its Way to USPS, Picked Up By Shipping Partner, USPS Awaiting Item" for a week!!! I even contacted Alibris about carrier and they said USPS and I paid for expedited delivery. HA! Alibris is making me wait 2 weeks to make me whole meanwhile not able to buy a replacement due to holidays.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Slower than Molasses

OSM got package in Detroit on 12/15 to be in Washington, DC area before Christmas. It lagged in Michigan, lagged in York, PA, lagged in Savage, MD. My Grandmother could have walked it here in better time. Pkg is still not delivered. Not sure why there are multiple day stop-overs. This company is neither fair nor competent.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

I was told my package was delivered at…

I was told my package was delivered at 1:59am today!

It was never delivered, what a con! I am disgusted with this company!!! I didn’t have a choice of delivery companies. But I will never trust this company again! 95% worst reviews on TrustPilot.com , that should say it all!

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company

Worst company. Has taken 11 days so far to pickup package and deliver to their facility and still not delivered to USPS. From PA to CT

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Is this company committing FRAUD? It certainly feels like it.

This company is surely committing fraud. I ordered a DVD from Thriftbooks. That company won't help me, because they say the item has shipped. REALLY. I ordered the DVD on November 25, 2024. It's now December 11, 2024. My Thriftbooks purchases NEVER take this long. OSM still has the item in Halethorpe, MD. Does it REALLY take weeks to get it to USPS? I don't think this item is going to arrive. Thriftbooks should ban mailing with OSM, because this company ONLY gets the lowest score -- and I agree with one complaint, i.e., if I could score OSM lower, I would!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

I would rate less than one star if it…

I would rate less than one star if it was available. I ordered an item from Amazon and the item was shipping from Colorado to Illinois. I ordered on December 1. It says item should arrive between 12/8 and 12/16. The tracking indicates the item has been within 10 miles of my house for 3 days now. It still does not show that it is out for delivery. This is crazy.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

All the ONE STAR reviews speaks…

All the ONE STAR reviews speaks volumes, this company must be a ghost money laundry company because they are not doing what they supposed to do..FORWARD THE DAMN PACKAGES TO USPS!!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

OSM Unable to Move Item to USPS??

In Boca Raton FL, Nov 12, 12:37PM, OSM printed a USPS label. The private OSM company calls itself a "Shipping Partner" but is ridiculously slow moving the item to USPS for delivering! Fri, Nov 15, 10:06AM, item reached Grand Prairie TX, 10:06AM. To date, Sat, Nov 16, late afternoon, no further item movement?? What is OSM's reason for not providing USPS the item for delivery?

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

It's just trash

It's just a trash company It has been 15 days still nothing. Originally, it was supposed to be 3-5 business days, but I'm still waiting. I honestly don't think I'm gonna get my package.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

How can it leave you guys and come back…

How can it leave you guys and come back to you again instead of to usps if this sight let picture I have tracking picture on my phone it says arrived at shipping partner facility departed shipping partner facility arrived at same place 2 seconds later wtw like how

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

OSM holding my package

Ordered a book from ebay. OSM picked it up 9 days ago. The package has yet to be delivered to USPS. I ordered from a seller 2 hours away, & at this rate, I'll wait two weeks or longer for the package to even reach USPS.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

OSM Worldwide has held onto my package for over one month.

The United States Postal Service (USPS) says OSM Worldwide received my package on September 21, 2024. The USPS has not received my package from OSM Worldwide as of today, October 23, 2024.

The OSM website claims the USPS tracking data may not be correct in saying OSM received the package on September 21, 2024.

I have received other orders from the sender of this package in less than a month's time as far as I can recall now.

I did not receive my package. I got
a refund.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Experience same as above

Experience same as above - I've got 2 of 5 packages in the past couple of weeks that were shipped OSM - they just sit and you have to wait several weeks before filing a claim. I'm going to notify Ebay. This is certainly fraud - no coincidence.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic Incompetence

I have three books on order from different sellers. All of these vendors use OSM and claim that OSM picked up the packages from them on or before Sept. 25. Now Oct. 10, the tracking numbers all say awaiting delivery to USPS. How can it take 3 weeks to deliver the books to USPS which in all cases is less than 15 miles from the seller? It is utterly pathetic, I will never use these guys again, if I have a choice.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

OSM ruins online shopping

Amazon and eBay packages shipped with OSM are taking forever, sometimes more than a month and some never arrive. Online shopping used to be easy and quick. Now I have to wait 3-4 weeks and then order again.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

OSM is the worst shipper in the business

Recently i have noticed a lot of ebay sellers using OSM worldwide. I have never had a good experience with this shipper. One week ago tracking says package departed OSM facility in York PA (about 70 miles from me) still not package - if you see a seller using OSM - do not purchase from that merchant

October 1, 2024
Unprompted review

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