The order did not arrive and tracking information was not available. After waiting well after the maximum delivery date I complained and they offered me a different item which I declined. My request... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Found Apple TV box at best price on Ourfriday. Ordered and arrived promptly and efficiently.As described, came with a US/UK adaptor also in case box had an american plug on it. But it didn’t it had a... See more
Company replied
Great service here ! I took a chance judging by a lot of the reviews on here. Got Bose quiet comfort headphones at an insane price, a third of what most retailers are selling for. Arrived within a... See more
Company replied
I ordered a Sony mobile and got exactly what I ordered. There was some logistics issues as many have reported but communication was good and they do apologise for late delivery. If you want good value... See more
Company replied
Company details
Written by the company
At OurFriday, we strive to provide our customers with a seamless and safe online shopping experience, offering a diverse range of consumer electronics products.
Contact info
United Kingdom
- +44 7525 291733
- www.ourfriday.co.uk
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solid service, excellent price.
Purchase price was excellent. Delivery was as described. Happy with the communication.
February 27, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Thief’s
My daughter ordered a iPad in December 2024 to this day she hasn’t received the iPad or a refund. I urge people to look elsewhere and not to trust this company. My daughter is £300 down and the distress this has caused her is uncalled for. This company have promised to refund, but still she’s received nothing because they are asking her for things she can’t produce… please be aware and don’t order anything from them
December 1, 2024
Unprompted review
Reply from Ourfriday
Dear Customer,
We are deeply sorry to hear about the frustration and distress caused by your daughter’s order, and we sincerely apologize for the delays and any confusion regarding the refund process. We understand how important this issue is, and it is never our intention to cause any inconvenience to our customers.
Please rest assured that we are taking your feedback seriously. We are working hard to improve our service and ensure that situations like this are handled more efficiently in the future. We understand how valuable your time and trust are, and we are committed to making things right.
To help resolve the matter, we kindly ask that your daughter reach out to our customer service team directly, providing any additional details or documents, so we can address the issue promptly.
Best regards,
OurFriday UK
Smart phone ordered not delivered
Smart phone ordered and paid for. Then delivery excuses (from China) started (mechanical issues, etc.) and item never delivered. Deflected responsibility by providing shipping data and link to UK courier, but not item for delivery. Two months of pointless communication. I raised chargeback dispute - only this got their attention - they asked me to cancel this BEFORE they would consider refund! (They had no intention to deliver or refund from the beginning.) 2 months of pointless communication.
Chargeback dispute won and ultimately bank provided refund. Entirely bogus company in my experience.
February 25, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry to hear about your experience, and we deeply apologize for the delays and frustration you encountered during this process. We understand how disappointing this must have been, especially with the communication challenges you faced.
Please rest assured that this is not the level of service we aim to provide. We are constantly working to improve our processes and customer support based on feedback like yours to ensure this does not happen again in the future.
We deeply regret that your experience did not meet your expectations, and we are sorry for the inconvenience caused. We appreciate you bringing these concerns to our attention and will use this feedback to make necessary improvements.
Best regards,
OurFriday UK
I ordered a Sony mobile and got exactly…
I ordered a Sony mobile and got exactly what I ordered. There was some logistics issues as many have reported but communication was good and they do apologise for late delivery. If you want good value and prepared to wait then this is an excellent service. If you expect Amazon next day delivery I'd avoid. Would have been 5 stars if they offered small discount for late delivery and accountability. Otherwise very pleased
February 22, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
All came perfect no trouble at all…
All came perfect no trouble at all insta x4 360 👍
February 22, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Apple watch
Delivery took a while but the tracking was updated and accurate . Product was new unopened and as described .
February 20, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Samsung galaxy A55 5G 256GB
I was a bit sceptical at first because of the low price but to my surprise, I got a real deal beyond expectations. My Samsung galaxy phone A55 5G 256GB arrived brand new and intact in the original packaging, my phone was received within the stated time frame and I was able to track it's journey until delivery. It was really amazing. I have set up my phone and it's been working great and everything is perfect. I saved at least over £225 compared to buying directly from Samsung or other bigger stores. Thanks to Our Friday for providing an affordable price to customers and I will definitely buy from them again 😀
Rioke Williams
February 20, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Very satisfied customer
Received the goods in time and everything was as it was described on the add. I am enjoying my Samsung S24 Ultra. Very satisfied and will use the service again! 👍
February 20, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Great company . on time it was…
My item was delivered on time it was new in a sealed box and when I switched it on I had no issues starting the 12 month g tee cover I’m very pleased with this company I will certainly buy from them in the future
February 20, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Phones arrived as described
Phones arrived as described in separate parcels, when only one was received I contacted the support and received a fast response with a 2nd tracking number (the item had been posted prior to my contact and was received the day after)
Great prices and products, will definitely use again.
February 8, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Dodgy... Asking for personal info
I would give this no stars if I could.. Ourfriday would not send the goods without a copy of the front and back of my credit card, a copy of my ID and a copy of my signature. Everything needed to steal my identity. Even my cc provider were surprised they asked for this. The one star will actually be for getting my money back without getting the bank involved but I had to ask several times for them to refund me and give them a deadline to respond. Buyers beware.
February 14, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry to hear about your experience, and we completely understand your concerns. Your feedback is very important to us, and we deeply regret any frustration or distress this situation has caused.
We would like to assure you that the security measures you mentioned are part of our standard procedure to protect both our customers and ourselves from fraud. However, we understand that this may not have been communicated clearly, and we sincerely apologize for any confusion. We are actively working to improve our processes based on the feedback you have provided to ensure a more streamlined and customer-friendly experience in the future.
Best regards,
OurFriday UK
DO NOT BUY ANYTHING FROM THIS COMPANY
DO NOT BUY ANYTHING FROM THIS COMPANY. I’ve ordered apple airpods pro 2nd gen. The delivery was delayed by 4 weeks in addition to the original 4 weeks delivery time (total of 8 weeks). ALSO my airpod’s came in an OPENED box. Looked like someone returned them to ourfriday after opening them and I just got them. Their support is completely useless, copy paste responses every email saying the same things again and again. What a complete joke, don’t let them scam you.
February 19, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are genuinely sorry to hear about your experience and sincerely apologize for the delays and the condition in which your order arrived. This is absolutely not the standard we strive to provide, and we deeply regret the frustration this has caused.
We take your feedback seriously and are continuously working to improve our services based on your valuable input. The issues you have raised regarding both the delivery delay and the condition of the product have been noted, and we are actively addressing them to prevent similar occurrences in the future.
Please reach out to our customer service team, and they will personally assist you in resolving this issue as swiftly as possible. Thank you for your patience, and we appreciate the opportunity to improve our service.
Best regards,
OurFriday UK
This is a scam company avoid them!!!
Ordered some Bose ear phones on 11 February 2025 to-date, I have received no response from my email. I have not received any confirmation, order number or acknowledgement of my order I want my money back and will have to go through my bank to get it back.
February 10, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We sincerely apologize for the inconvenience you have experienced with your order and the lack of communication. We completely understand your frustration, and we are sorry that this has not been resolved to your satisfaction so far.
According to our records, a refund for your purchase has already been processed. If you have not received it yet, please don’t hesitate to reach out to our customer service team, and we will investigate the issue promptly and assist you in resolving it.
We are committed to providing excellent service, and we truly appreciate your patience as we work to make things right. Your feedback is invaluable to us, and we will continue to improve our processes based on your experience.
Best regards,
OurFriday UK
Quick and efficient service
Quick and efficient service.
Great product at cheapest price we could find.
Thank you
February 14, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Excellent service and the product also as mentioned
Excellent.service and product
I have paid the full amount which is quiet huge. I was bit tensed even. But I got the item within 5 days.
They had super fast replies for the queries. They are very genuine. I felt after I received my Samsung galaxy z 6, silver
February 14, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
I ordered an echo pop
I ordered an echo pop, it come with a 2 pin plug, so I had to get an adapter for it, then I plugged it in nothing. I did I reset and changed the cable. Cos I had to order another from different company. Thought I would try and return this. But it’s so hard to do. Normally if you don’t want it, it would be so easy to return….. NO not with this company they send you emails after email asking to send pictures. So I do that!!!! Now they want a video of it not working. This is been going on for week now. So disappointed I would never buy anything from this company again. It’s too stressful
February 5, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve encountered with your Echo Pop order. We understand how disappointing it must be to have experienced these issues, and we are truly sorry for any inconvenience caused.
As part of our standard operating procedures (SOP), we do require specific steps to resolve cases like yours, including requesting pictures and videos to better understand the problem and provide an accurate solution. We know this can be time-consuming, and we deeply appreciate your patience as we work through these steps. Our goal is to resolve this as quickly as possible, and we’re sorry that it’s caused unnecessary stress for you.
We genuinely value your feedback and are committed to improving our processes to make returns and issue resolutions smoother for our customers in the future.
Best regards,
OurFriday UK
I ordered a firestick which was…
I ordered a firestick which was supposed to be delivered in 6 to 10 working days, they emailed me to say there was logistic problems and it would take about a month, I asked for a full refund which was put back in my account within 2 days.
January 16, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry for the inconvenience you experienced with the delay in your Firestick delivery. We completely understand how frustrating it can be when expectations are not met, and we deeply regret any inconvenience this may have caused.
Please rest assured that we are actively working to improve our logistics processes, and your feedback is incredibly valuable in helping us enhance our service. Our team is committed to ensuring a smoother and more reliable experience for all our customers moving forward.
Thank you for your patience and support.
Best regards,
OurFriday UK
Bought some apple airtags which were an…
Bought some apple airtags which were an excellent price. Arrived when promised, really happy with my purchase. Thank you
February 14, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
The price of the product was excellent…
The price of the product was excellent with free delivery. Did take a week for delivery but that was the time stated when ordered. Therefore I have no issues with that.Thanks
February 14, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.