If only zero stars was an option. Absolutely junk furniture that arrived broken. Barely even up to the low standards of the cheapest Argos furniture from 20 years ago. Weeks to get a first response fr... See more
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The company has gone into insolvency (look at them on Facebook and their post 23/8/24 confirms it). They taking orders and advertising right until this day (we ordered on 18/8/24) and did not send... See more
‘ It is with regret that, due to market pressures, the business has ceased trading; please direct your enquiries to Castle Hill Insolvency at outandout ‘@‘ castlehillinsolvency.com.’ The ema... See more
Go outdoors Shrewsbury battlefield are very helpful and friendly Alex and simon helped me today
Company details
Written by the company
In the past, most retailers would place consumers in imaginary boxes based on their gender, postcode, age, what newspaper they read and even ethnicity. This was before the internet gave the power of research and information to everyone. The internet allowed people to explore and liberate themselves into trying something new. It made it harder for companies to pressure consumers into buying something that "wasn't quite right" or not exactly what they wanted. Our goal is to give people the chance to explore what furniture makes them feel good in their home and to perhaps give buying online a try for the first time. If you are someone who appreciates having the time, space and advice to explore possibilities of what you might buy, then maybe Out & Out Original is for you. If you've ever been that person who's checked the internet to learn more about a product or even price check whilst in a store, then Out & Out Original is definitely for you! We know at times it feels safer to buy from the known establishment or even to get sucked in to buying something not quite right, but before you do that, try to remember the last time you explored and tried something new and how liberating it felt. If you think it could be fun to do that again, give us a chance.
Contact info
Unit D3, DA10 0PP, Swanscombe, United Kingdom
- 02037 728752
- Support@outandout.com
- www.outandout.com
Unhappy shopper with nothing to sit on.....
If there was an option for No star's......Out and Out would be worthy of that.
Absolutely terrible to nonexistent customer service.
Item's ordered NEVER arrived
Refund request ignored
Glad I paid using my credit card .....
July 30, 2024
Crap!!
The company went bust and nobody notified me , I made a call three days before my supposed delivery which had been put back again and again,and it took over a month to receive the money back! Thanks a lot!!!
July 30, 2024
I never received the item as you went…
I never received the item as you went bankrupt and nobody even had the decency to inform me and I never got my money back
July 30, 2024
I ordered a ratan set
I ordered a ratan set, I put the wrong address as had recently moved. I rang and emailed constantly with absolutely no reply
Thankgod if paid through papal as I had to ask for a refund
July 29, 2024
You went bust
July 30, 2024
Company went into receivership
If it was for garden furniture never received them as went bust
July 29, 2024
My order from July remains incomplete.
As reported twice in the summer, the order I placed in July was only half fulfilled - I received the parasol base, but have not yet received the parasol itself despite payment having been taken. Very disappointing, particularly as the phone line is impossible to access to report concerns.
July 30, 2024
Did not receive goods
Did not receive goods that I’d paid for. Unable to contact company & did not receive any response to emails. Had to contact bank to do a charge back. Very annoying as previously had a good experience with the company.
July 29, 2024
Company closed before I received my…
Company closed before I received my goods but they were happy to take my money as a preorder! After 4 months I am still trying to get my money back.
July 29, 2024
I wanted to return my radiator but your…
I wanted to return my radiator but your company has gone out of business!!
July 28, 2024
Zero EVERYTHING!!
Zero communication. Zero order received. Zero customer service. Absolutely shambolic. As far as i am aware you have closed down and good riddance. Never again!!! If i could give less than 1 star i would do!!
July 29, 2024
Terrible
Terrible! Avoid! Company went bust and were very unhelpful. No doubt the owner walked away untouched and we’re all paying for their poor management and then starting up another company to do the same!
July 29, 2024
Well I cannot believe that I am being…
Well I cannot believe that I am being asked to review a company with whom I spent not an inconsiderate sum of money for their product and never got it. After being told the rattan furniture would be delivered between two dates a fortnight apart, once that last date was over I rang the company to no avail. Then I got notification that the company had ceased training.
July 22, 2024
Appalling company
Company is bankrupt goods never received, they took an order and money with no intention of being able to provide the goods
July 29, 2024
Non existent furniture.
Ordered the garden furniture and waited as per the delivery time. I then enquired about the products multiple times, with no response. I had to make a PayPal dispute and get a refund. Non existent customer service and non existent products! Wouldn't buy from this company.
July 29, 2024
Do not use this website
Website was still live, but company is no longer trading, please do not make the same mistake as us
July 29, 2024
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