If only zero stars was an option. Absolutely junk furniture that arrived broken. Barely even up to the low standards of the cheapest Argos furniture from 20 years ago. Weeks to get a first response fr... See more
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The company has gone into insolvency (look at them on Facebook and their post 23/8/24 confirms it). They taking orders and advertising right until this day (we ordered on 18/8/24) and did not send... See more
‘ It is with regret that, due to market pressures, the business has ceased trading; please direct your enquiries to Castle Hill Insolvency at outandout ‘@‘ castlehillinsolvency.com.’ The ema... See more
Go outdoors Shrewsbury battlefield are very helpful and friendly Alex and simon helped me today
Company details
Written by the company
In the past, most retailers would place consumers in imaginary boxes based on their gender, postcode, age, what newspaper they read and even ethnicity. This was before the internet gave the power of research and information to everyone. The internet allowed people to explore and liberate themselves into trying something new. It made it harder for companies to pressure consumers into buying something that "wasn't quite right" or not exactly what they wanted. Our goal is to give people the chance to explore what furniture makes them feel good in their home and to perhaps give buying online a try for the first time. If you are someone who appreciates having the time, space and advice to explore possibilities of what you might buy, then maybe Out & Out Original is for you. If you've ever been that person who's checked the internet to learn more about a product or even price check whilst in a store, then Out & Out Original is definitely for you! We know at times it feels safer to buy from the known establishment or even to get sucked in to buying something not quite right, but before you do that, try to remember the last time you explored and tried something new and how liberating it felt. If you think it could be fun to do that again, give us a chance.
Contact info
Unit D3, DA10 0PP, Swanscombe, United Kingdom
- 02037 728752
- Support@outandout.com
- www.outandout.com
Item did not arrive
July 28, 2024
Never got the item and then the company…
Never got the item and then the company went bust and I didn't get a refund or an item! Do not trust them!
July 21, 2024
Do not buy anything from here!
Shocking! Bought a garden set, didn’t then hear anything. Was given a delivery link which took me to a strange website saying it was in Felixstowe. I decided to look at other reviews and after a couple of weeks decided to claim the money back through my bank. I tried email multiple times as well as calling, no one ever answered or called back. They then deleted comments that I had posted on Facebook warning other people. To this date I still haven’t heard anything from them…
July 28, 2024
Company went bust
Company went bust before I received my goods and I had to claim my money back from my bank. I can’t believe they actually contacted me to see how they did!!
July 28, 2024
Shocking - don't order anything
Delivery didn't arrive on time then only part of it arrived. Then no one responded to our emails until we contacted out credit card company to get our money back. Appallingly service. Made my birthday get together stressful as we had to borrow chairs from my neighbours.
July 25, 2024
Order was never received
Order was never received, all communication ceased. Refund request was opened with bank.
July 27, 2024
Money taken form my account
Money taken form my account, never got the items over £550 worth and now the company has gone into liquidation!
July 26, 2024
Paid for the furniture as a gift
Paid for the furniture as a gift, it never arrived, after constant chasing, I was informed they had gone into receivership.
July 24, 2024
Never received what we purchased and…
Never received what we purchased and tried to contact and ignored
July 25, 2024
Awful awful never record then company…
Awful awful never record then company went bust getting a refund back from bank
July 17, 2024
Company has gone into administration…
Company has gone into administration and won’t answer my emails about receiving part of my order and also damaged goods.
July 18, 2024
They took our money but we never got out order.
We never got the furniture, we couldn't get in touch with them at all, then on their website it said the company was no longer trading so apart from confirming our order we never got any correspondense from them. I wouldn't have given 1 star but there is no option for no stars. They took our money though.
July 24, 2024
Out and out is an awful compsny
Awful company they have taken two payments for one item then made out they were in administration so as not to pay back the money they owe me.
Wouldn’t touch with a barge pole.
July 24, 2024
Wish I hadn't bothered!
No delivery, no communication. Only got a refund as I luckily paid via Klarna! Scam from day 1!
July 24, 2024
Item never received! Money claimed back..
Never received item had to claim money back through bank. Delivery said 5-10 working days I didn't hear anything for 18 days then I had a text off a random mobile number asking me to arrange a day to suit myself. Customer service is terrible and no resolution via the company had to go through bank AVOID!
July 24, 2024
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