Outdoorcampingdirect.uk Reviews 

400
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We were actually away camping when our usual multicooker broke. We found a new one online with next day delivery. Ordering was simple. It arrived the next day to our campsite no problem. The multicook... See more

Rated 5 out of 5 stars

This was my first order placed with Outdoor camping direct and certainly won't be my last. I paid £3.99 per C300 canister of Coleman Xtreme -27 gas - a complete bargain! My delivery - via Yodel, arri... See more

Rated 5 out of 5 stars

Quick delivery despite postal strikes and Christmas BH’s. Great product. Really pleased with it. Top quality made. Powerful torch. Handwarmer works well and charges up as described.

Rated 4 out of 5 stars

Fast delivery of item brought as present. Works well for pre made pizza which cooks remarkably Fast and also flat breads. Fits nicely in cadac safari stove bag for compact storage. Can be difficu... See more

Company details

  1. Camping Store

Written by the company

We are a website specializing in camping equipment for professionals, beginners and aficionados alike. We supply a large variety of products ranging from tents, bedding, furniture, lighting, cooking, festival gear, Duke of Edinburgh essentials and everything else you need to make your camping outdoor experience better and more memorable. We are proud of the products and service we offer including our fully tracked delivery and efficient customer service, as well as our best price promise policy. Our website is easy to use, intuitive and offers a secure and fast checkout process.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

400 reviews

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4.4

All reviews

(400)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't shop here

Don't shop here. I had to chase where my order was when I recieved no update. I was then told that the parcel had been damaged and refused by the courier. I was told I would recieve a full refund. I've not recieved anything and am now not getting any response from them. Absolutely criminal behaviour.

June 29, 2022
Unprompted review
Outdoorcampingdirect.uk logo

Reply from Outdoorcampingdirect.uk

Thanks for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. We are not responsible for the orders of the previous owners. Taking over from a liquidator is not a simple process and has had its challenges, however our warehouse is up to date and if you have any outstanding queries relating to orders placed with us Anydaydirect; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Rated 5 out of 5 stars

Top notch

First time using Outdoorcampingdirect, and will definitely use again. Faultless service and the hammock is incredibly robust for a great price. Looks lovely, too.

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Received a faulty item last month and have been trying to get in touch with them since. No answer to emails or telephone. Seems to be a common theme reading recent reviews.

June 24, 2022
Unprompted review
Outdoorcampingdirect.uk logo

Reply from Outdoorcampingdirect.uk

Thanks for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. We are not responsible for the orders of the previous owners. Taking over from a liquidator is not a simple process and has had its challenges, however our warehouse is up to date and if you have any outstanding queries relating to orders placed with us Anydaydirect; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Rated 1 out of 5 stars

Horrendous

Sent me a faulty item so got in touch with them, they answered my emails straight away offering me a refund as there was no more of that product in stock. As soon as I send it back, they stopped emailing me back and I have received no refund, this was 4 weeks ago. Will never order again from here

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a stool 16 days ago

I ordered a stool 16 days ago. It’s not turned up and 3 emails to their customer support have not been answered. The last email requesting a refund. Also tried calling twice and no answer.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Arrived early

Arrived early, well packed and exactly what we wanted.
This is my second order with Outdoor camping direct - been happy with both.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great dumbells and great value

Great dumbells and the cheapest I could find online. Didn't expect to buy gyn equipment from a camping shop but there you are. Can highly reccomend.

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered leads & collars

Ordered leads & collars. Bit sceptical because the price was so low however they are extremely hard wearing & strong for my staffy… definitely be ordering from here again

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with my item

I am very pleased with my item, its brilliant for my art and love that you can have it to the height you want!! I received the table earlier than anticipated very good service!!! I definately recommend this company!!! Thank you!!!

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

First time customer - Birthday Missed

First time customer, ordered and paid for a bicycle for my youngest sons birthday, two weeks later birthday missed and no bicycle. I understand that logistic problems do occur, but a 7 day delivery promise is given. Not received any updates, if fact only received promotional emails asking me to purchase other items before honouring this transaction.

May 28, 2022
Unprompted review

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