Bought a pair of womens North face Sierra boots for my partner, they were cheaper than everywhere else and delivered super quick by DPD. Probably one of the easiest, hassle free purchases I've made f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not often I'm impressed with a retailer, but... I emailed explaining a RAB jacket was faulty on Sunday eve. They replied, providing a free DPD return label on Monday. I returned item on Tuesday and... See more
I bought from Helly Hansen's online store a few days ago but wasn't 100% happy with the product so started looking for an alternative. Stumbled across this brilliant website, found an almost identical... See more
Bought a pair of north face trousers when they arrived they weren't a right fit for me so I phoned up and spoke to a guy named nick and asked if he could put a pair of Montane trousers to one side re... See more
Company details
Written by the company
Outdoor Kit for Outdoor People. All the major brands of outdoor clothing and equipment at competitive prices. Safe and secure online shopping.
Contact info
Units A-B Fourth Dimension, SG6 2TD, Letchworth, United Kingdom
- 01582 879879
- support@outdoorkit.co.uk
- www.outdoorkit.co.uk
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently
Recently, I purchased some trainers by North Face from Outdoorkit and couldn't be happier with the experience. The price was fantastic, and the delivery was incredibly swift. They fit perfectly. Thanks, Mick, Leeds.
January 27, 2026
Unprompted review
Well done outdoorkit 10/10
Found this company whilst looking for some Merrell shoes and what a lucky find it was... Ordered at 3pm and they were delivered 24 hours later! What a first class service this is thanks Outdoorkit 10/10 ⭐⭐⭐⭐⭐
January 13, 2026
Unprompted review
I ordered a RAB jacket size 14
I ordered a RAB jacket size 14. It came quickly. Was a bit big so sent it back. The returns process was brilliant. They sent me a postage label (DPD thank goodness). Return went smoothly and money back in my account minus the postage cost. The price for the jacket was better than any where else so I was sceptical. But I read the good reviews and went for it. I’m glad I did. Would use again. In fact ordered the 12 of the RAB jacket and it arrived the very next day.
January 6, 2026
Unprompted review
These guys are great
These guys are great, top drawer service great prices what more do you want.
January 7, 2026
Unprompted review
Easy to navigate side
Easy to navigate side, and same jacket half the price from other sides. thank you
December 22, 2025
Unprompted review
I have changed my visa debit card but
I have changed my visa debit card but
I couldn’t find a way of renewing my card details on your system.
December 12, 2025
Unprompted review
Exceptional stock availability and service
I ordered a pair of Meindl trainers that few retailers list and even fewer have in stock, particularly in half sizes like the 10.5 I was after. I placed my order on Friday afternoon and was very impressed to receive delivery the following day despite it being the weekend. I really couldn't have asked for more.
November 15, 2025
Unprompted review
Excellent prices
Excellent prices. Easy to use website with great stock levels. Quick despatch available for a small fee
October 29, 2025
Unprompted review
Fast delivery
Straight forward, no issues.
Ordered late Wednesday evening, Friday had my parcel.
Happy with the purchase and happy to order again.
August 29, 2025
Unprompted review
Ive just bought a pair of trainers
Ive just bought a pair of North Face trainers from Outdoorkit and am delighted with the service. Excellent price and the trainers delivered very fast.
Perfect fit. Thankyou, Mick, Leeds
August 23, 2025
Unprompted review
Had to change the order and it was no…
Had to change the order and it was no problem at all
August 6, 2025
Unprompted review
Ease of use of the web site 👍
July 23, 2025
Unprompted review
Easy to order and delivery brilliant
Easy to order and delivery brilliant, have now made another order as so good.
July 8, 2025
Unprompted review
Great customer service
I am happy with the way the customer service team sorted my problem. It left me feeling very positive about OutdoorKit. This was my first order with them, and you never quite know how things will turn out when you try a different company.
June 26, 2025
Unprompted review
It would be really helpful to be able…
It would be really helpful to be able to speak to you over phone. Unable to get your nos till I finally paid for item. Too late .
June 5, 2025
Unprompted review
Reply from Outdoorkit
Hi,
thanks for your feedback, that was useful! We relaunched our website quite recently. Our phone number is displayed right at the top of the website on our desktop version, but it's not on the mobile version and it was missing from the Contact Us page. I've just added it now :)
Thanks,
Nick.
This company it's a scam don't use they…
This company it's a scam don't use they still my money, I pay for my order but never get
March 17, 2025
Unprompted review
Reply from Outdoorkit
Hi Isaac,
I can't find any record of you on our system. Did you order from theoutdoorkit.co? They're a different business, we're outdoorkit.co.uk - we often get confused with them and they seem to have a poor record!
Nick.
very simple ordering system
May 24, 2025
Unprompted review
Outstanding Service
Outstanding service. Ordered Rab shorts at lunch time on Friday and delivered the following day. Excellent price. Highly recommended.
May 17, 2025
Unprompted review
Excellent one stop shop
Excellent one stop shop. I found everything that I needed for excellent price. Easy checkout and fast shipping options are available as well.
May 5, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.