Bought a pair of womens North face Sierra boots for my partner, they were cheaper than everywhere else and delivered super quick by DPD. Probably one of the easiest, hassle free purchases I've made f... See more
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See what reviewers are saying
Not often I'm impressed with a retailer, but... I emailed explaining a RAB jacket was faulty on Sunday eve. They replied, providing a free DPD return label on Monday. I returned item on Tuesday and... See more
I bought from Helly Hansen's online store a few days ago but wasn't 100% happy with the product so started looking for an alternative. Stumbled across this brilliant website, found an almost identical... See more
Bought a pair of north face trousers when they arrived they weren't a right fit for me so I phoned up and spoke to a guy named nick and asked if he could put a pair of Montane trousers to one side re... See more
Company details
Written by the company
Outdoor Kit for Outdoor People. All the major brands of outdoor clothing and equipment at competitive prices. Safe and secure online shopping.
Contact info
Units A-B Fourth Dimension, SG6 2TD, Letchworth, United Kingdom
- 01582 879879
- support@outdoorkit.co.uk
- www.outdoorkit.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Exactly the boots that I wanted
Exactly the boots that I wanted. Easy to navigate the site.
Good company to do business with A1👍👍👍
Very easy to navigate website .
Very easy to navigate website .
Great range of products and sizes available . good delivery options .
Amazing prices and easy to use website
Amazing prices and easy to use website. Unbelievably efficient.
They despatched my order almost immediately and it arrived the next day. I will no doubt order from them again.
Good company to deal with
Good company to deal with , 5 star .Good selection of Coats in stock .
A nice style of the hiking sock I was after at the best price I could find
Efficient & trustworthy company
Ordered wrong size ,order another…
Ordered wrong size ,order another ,didn't
Fit my needs ,Ordered again
Top company
Great price quick delivery
I purchased a North Face coat. This site was selling at the lowest price. They had good ratings on Trust Pilot so I purchased from them. Quick dispatch and delivery. No issues.
Customer service to be proud of
I Ordered wrong item for hubby.. sent it straight back which was dealt with swiftly & easily money refunded without issue .. correct item ordered & delivered next day! .. second time ive bought from this site and items arrive fast but to know their customer service team deals with things easily is a massive plus point as well.. so thank you
Great customer service / product availability
Great customer service and ordering/delivery process.
An honest company in the way they operate.
They’ve always met my customer expectation and have a good selection of products for sale at discount prices.
I recommend them.
Fantastic experience
Outdoorkit were the only retailer I could find with the Gilet I wanted in my size - not only that but it was £20 cheaper than in the sale at other retailers. Ordering was straight-forward and it came early the next afternoon. Brilliant service!
Really poor service from this company
Really poor service from this company. They took my order for a Jack Wolfskin jacket over the Christmas period with an expected delivery date of 31/12/2024. I hadn't received the item or any updates apart from the order confirmation by 01/01/2025 so contacted them by email that day. The response on 2/01/2025 was
"Hi
Thank you for your email. We are currently processing any return received by us between the 24/12/24 and the 31/12/24 . We hope to have it processed by the end of 03/01/25. You will receive an email to confirm you refund when it has been processed."
I phoned them and they said my order was in the warehouse over the past few days and they've been searching for it but can't find it anywhere so would have to cancel.
I really wanted the jacket and to add insult to injury they're saying the refund will take 2-7 days to appear in my account. What a shambles of a company!
Their reply below says "We did get back to you reasonably quickly", lol They didn't get back to me at all (apart from an email saying "we cancelled your order AS REQUESTED") I had to phone them to find out was going on with my order so yes, their "bad" indeed, AVOID.
My Revolut card transactions are also instant so please don't blame the credit card company for taking until 7/01/2025 to process the refund, that was your bad too and you also didn't reply to my email about the slow refund processing.

Reply from Outdoorkit
Bought a mountain equipment frostline…
Bought a mountain equipment frostline jacket in the sale for 130 top quality jacket as always from mountain equipment super Fast delivery and great service no problems would definitely recommend and buy again
Very quick and easy purchase
Very quick and easy purchase, website easy to navigate and full of information needed to purchase products, great pricing and low delivery cost
Very helpful - and available quickly by phone
I had a query about buying something and got through, by phone, to someone almost immediately. They were SO helpful.
It'd great to have such service in 2024!
Bought a Rab puffa coat from…
Bought a Rab puffa coat from Outdoorkit, good price and very quick delivery. Would buy from them again.
Looking for offers on a pair of meindl…
Looking for offers on a pair of meindl tonale men’s walking boots, cheaper than most other sites and my size in stock.
A nice easy process in buying from these guys. Prices are very good and i will be buying from here much more in the future
Clear information
Clear information, easy process to select preferred item and pay.
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