Terrible after service Do Not use I purchased an Air Awning from them it's unfit for purpose never been used manufacturing fault the end of the tub that holds the air has not been sealed Th... See more
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See what reviewers are saying
Ordered a rattan table with 4 chairs and parasol, parasol has never arrived!! I have called repeatedly and emailed and have never once had a phone call back or my email replied to, just the excuse t... See more
Company replied
Absolutely terrible customer service. Yes I understand the current situation. The trampoline I bought had bits missing. Contacted by phone and email. To no reply from them!! The site lets you buy... See more
Company replied
My opinion, do not buy from outdoor leisure. I'm furious, I ordered an awning carpet, they sent me the wrong one not as advertised on their website. They said Yodel would collect , that never happened... See more
Company replied
Company details
Information provided by various external sources
Outdoor Leisure Direct aims to provide high quality leisure products at prices that make you smile! Who Are We? We are a family business based in Exeter, sunny Devon! We retail through our website, eBay and Amazon. See our eBay Shop and excellent Feedback! We are on Facebook at www.facebook.com/outdoorleisuredirect, or simply search 'Outdoor Leisure Direct' in Facebook's search bar! We are also on Twitter - Follow us @OutLeisDirect Who Runs Outdoor Leisure Direct? Outdoor Leisure Direct is run by Matthew Conridge. Matthew started the business in 2006 and has grown the business into what it is today. In 2011 Matthew won the Young Entrepreneur of the Year Award from The Express and Echo, presented by Dragons Den star Deborah Meaden' and the IOD Young Director of the Year South West England. In 2010 Matthew won the FSB Devon Young Entrepreneur of the Year Award. We have a great team at Outdoor Leisure Direct with Matthew, Stuart and Ben running the office and Nick, Tom Mike looking after the warehouse. We only stock high quality products from brands such as Bestway, Intex and Osprey.
Contact info
Ellen House, Marsh End, Lords Meadow Industrial Estate,, EX17 1DN, Crediton, United Kingdom
- 01363 777353
- sales@outdoorleisuredirect.co.uk
- www.outdoorleisuredirect.co.uk
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224 reviews
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fantastic experience what a great company
all items ordered where of good quality and at a great price and they arrived the following day how good is that.
September 7, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks for taking the time to leave a review Tony! We hope to help you again in the future :)
Very good to deal with eccellent delevery.
I would have no hesitation in dealing with this company again.
Pat
September 5, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks for the recommendation Pat! Enjoy your purchases :)
Prompt delivery
Aqua shoes were delivered very promptly. Great service!
August 31, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks Diane, great to hear you were happy with the whole order process :)
A great service
We ordered a child's wetsuit online and it was with us in a couple of days exactly as advertised. All very simple and a great service.
August 30, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Great to hear Peter, thank you for taking the time to leave a review :)
Great Service
Products arrived the next day. Super speedy and exactly what I wanted!
August 30, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Delighted to hear you were happy with the service Tanya, thank you for your custom :)
Excellent service and excellent products.
My wetsuit was delivered within 48hrs of order placement. Unfortunately I ordered the wrong size and was off on holiday in 3days. A brief phonecall and another 48 hours and the replacement wetsuit arrived in time.
The wetsuit was fantastic and helped me spend a lot more time in the sea with my daughters.
Great service.
August 30, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks Ken! We always aim to get replacements sent out as quickly as possible. Hope you had a great holiday :)
Very quick dispatch with first class quality of product.
THe item arrived very quickly and was greatly enjoyed by all the family on a French holiday.
August 29, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thank you for the positive review Ralph! Hope you had a great time in France :)
Excellent
Fast service, quality goods and fantastic price that reflected the description
August 28, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thanks for the great review Helen! Hope to serve you again in the future :)
Good quality and delivered quicker than expected.
We have just taken our very nice new wetsuits to Devon and there were great. Thank you for being so speedy.
August 25, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
That's great to hear Rebecca, thank you for your custom :)
Quick service, not great standard
Bought wet shoes for my son - within days the seams were coming apart from the shoe.
Only £7 - compared to others that are 4x the price - so I think you getwhat you pay for.
Did his week's sailing course but if a regular sailor you would need to get better ones.
August 25, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
I'm sorry to hear that you were dissapointed with the quality of the item. It's always best to contact us to tell us about the issue as we could have sorted the problem out!
Great Service
Fast and efficient service - doing exactly what it said on the tin!!
Would have no qualms about using again or recommending to anyone.
Thanks a lot
:-)
August 24, 2011
Unprompted review
Good product - sent incomplete order at first.
The price and delivery was excellent - if only they had delivered my complete order (inflatable boat with oars and pump) rather than just the basic boat. The problem was corrected quickly but should not have happened in the first place.
August 23, 2011
Unprompted review
5 star service
Items were as ordered good discription of goods.
arrived well packed in 2 Days
August 22, 2011
Unprompted review
Fantastic store
This company is excellent. Great customer service and really good value for money. Would definitely recommend.
August 20, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Thank you for your review Tiffiney, enjoy your purchases :)
Everything as described, quick delivery too!
Brilliant, have since recommend to friends.
August 19, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Great stuff Michael, thank you for your custom :)
Great price, fast delivery - just what you want!
I've bought a number of times, can't beat the price or the excellent deliver.
August 19, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
That's what we like to hear Andy, thank you for your review :)
Excellent service
Excellent response when the original item arrived damaged.
August 19, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Great to hear you are happy David, hope to serve you again in the future :)
Rapid and coordinated delivery
The products ordered were as desired and they were delivered promptly with an email to inform of the time of delivery, so that I was available and ready to receive and sign for it.
August 19, 2011
Unprompted review
Reply from Outdoor Leisure Direct.co.uk
Excellent, thank you for the great review John :)
Reply from Outdoor Leisure Direct.co.uk
Thanks Kevin, we look forward to serving you again in the future :)
Good
I was very impressed with how soon the product was delivered!
Customer Service were very helpful, can not complain about the price too.
August 12, 2011
Unprompted review
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