Outlook Property Reviews 87

Simon Castle from Outlook Properties was excellent in arranging the lease of a lovely flat in the Royal Docks. I couldn’t be happier with the service and would highly recommend.

Outlook have been fantastic in helping us manage our move during the Covid-19 crisis. The Lettings Manager (Sukhi) has been very supportive and their Branch Manager (Billy) even drove out to Bermondsey to drop off our keys to save us a journey during lockdown. They are a great reflection on the company - a special thanks to both of them!

Excellent service, kind, professional and friendly.

We have been in touch with the Outlook Property in Royal Victoria for over 4 years now and we do recommend their services. Simon, who is our contact person, is incredible! Always happy to help and offering the best advice.

Renting from Outlook for over 7 years now - they have always provided a brilliant service. They have an online maintenance system that allows quick registration of issues which the team then follow up on pretty quickly.

The agents have always been responsive to ad-hoc requests and queries and have helped find solutions to any issues raised with the development managers I am currently residing with.

The only issue I have had is the delay on maintenance whilst they await go ahead from the landlord - which is not under their control.

A quick smooth professional service with expert advice and guidance from a very experienced team.

Quick and efficient handling

We have let our flat via outlook past 13 years. The team at EXCEL has been excellent. They have been helpful in finding tennants on time and taking care of all maintainance promptly.nevervhsd any problems and I would highly recommend them. In fact my friends also let their property through outlook

Thoroughly recommended. Simon, the manager, and his team went out of their way to understand my requirements and then meet them with the people introduced. Flat let quickly at the asking price. Excellent service, friendly people, good communication throughout the letting process and could provide all the ancilliary services that I needed.

I've been looked after by Simon Castle for several years. He was always competent, friendly and helpful to me in all questions. Top Service!!!

Simon has been extremely helpful. He always bring the best solutions for both landlords and tenants. It's a great pleasure working with him. Highly recommended.

Outlook always provide tailored and professional services to landlords. I have been with them for more than three years, and they are always trustable. Simon who works in the Outlook Dockland office is the best property agent I have ever seen. He can easily understand what kind of tenants you are looking for for your property, and always try to lock the best price to you. Thank you!

Throughout our transaction - Adnan and in fact all of the outlook staff could not do more to help, very professional, knowledgable and efficient.

Terrible experience. Took too long for property maintenance to fix any thing. Overcharged severely on checkout and still haven't received my deposit back after moving out 2 months ago. Have been emailing Danielle but takes over a week to hear anything back. AVOID

i have Dealt with Pardeep a few times and also recommended friends and family. He has never failed to disappoint and always provides a professional and efficient service

Simon has been the best agent we have encountered as a landlord. He is always working in the best interests of both landlord and tenant as well as being very knowledgable about the process and market.

I have worked with Outlook Property for a few years now and find Simon to be practical and good humoured, helping me to find and retain tenants and to be compliant with current legislation and guidelines. Simon always does what he can, whatever the situation. He has even been known to wipe a cloth around a (clean, but vacant for a few weeks) property, prior to tenants moving in, for me when I was unable to get there myself!

I had a great experience with this company the agent I work with Isabella was helpful and consistent . Would definitely use this company again

This is another time I have had the pleasure of Isabellas professional knowledge and again it was stress free and a delight to work with her finding a suitable property.