Outstanding Branding Reviews 

159
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The team did a poor job of delivering the quality they promised. They provided us graphic samples of what custom collateral would look like. The real result were nowhere near the result. On top of tha... See more

Company replied

Rated 1 out of 5 stars

Order placed with excellent communication until payment was received at which point all communication ceased and order not received. Multiple follow-ups have been ignored. Do not order with them.

Rated 1 out of 5 stars

Scumbags. They were more than happy to take on a substantial order from my employers knowing full well they would never order the stock. After placing the order they proceeded to ignore all our attemp... See more

Rated 5 out of 5 stars

We ordered some branded water bottles at late notice but Outstanding Branding delivered a high quality product easily within the deadline. The ordering process was very simple & quick with friendly s... See more

Company replied

Company details

  1. Promotional Item Store

Information provided by various external sources

A leading global Promotional Gifts & Products Company. We range from Promotional Merchandise & Mugs to Printed Promotional Products. Outstanding Branding are cost effective & very creative.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(159)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish and an excellent quality finished product, exactly what we we were looking for.

June 26, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Jess,

Thank you so much for the feedback! its been great working with you.

Rated 5 out of 5 stars

Excellent service

Excellent service from initial consultation and advice on items to design and delivery. We have always had excellent service from the team at Outstanding Branding and it is great to be working with them again on our rebranding project.

June 25, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Sue,

Thanks for glowing review it is so much appreciated! We work so hard on customer service so to hear it is paying off is so rewarding! We love working with you and look forward to doing more with you in the future!

Rated 5 out of 5 stars

Would recommend

Easy to get hold of, amendments made in timely fashion, good quality tops received.
Thanks,
Alice

June 25, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Alice,

Thanks for the kind words, we loved working with you!

Rated 4 out of 5 stars

Good Quality

Very quick to respond, good quality products. Only things that could be improved is the clarity of communication i.e. quotes showing exactly what likely costs will be. Also, costs seem quite high compared to other vendors that do the exact same goods.

June 21, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Cheyanne,

They you for the feedback it is much appreciated. We take it on board and look forward to working with you again in the future.

Rated 5 out of 5 stars

Repeat order of branded water bottles

Repeat order of branded water bottles. They arrived within a week, with helpful emails alerting me to dispatch. High quality product. Would absolutely use again.

June 19, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Tessa,

Such feedback is so much appreciated! We work really hard to give the best customer service possible. We loved working with you and look forward to doing so again in the future!

Rated 5 out of 5 stars

Amazing and very helpful team

Amazing and very helpful team!
You can feel that they are really working hard to help you. If you have any issues they reply fast, with the solution!

June 18, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Sinan,

Thank you so much for your lovely feedback, we absolutely love working with you and area always happy to help!

Rated 5 out of 5 stars

Very flexible and efficient in the way…

Very flexible and efficient in the way they work with their clients. Were able to deliver great results on very short notice. Well done!

June 17, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Fabio,

Such lovely feedback! thank you so much we look forward to working with you again.

Rated 5 out of 5 stars

Milo and the team were really helpful…

Milo and the team were really helpful in helping design and deliver a number of branded items ahead of an event in a short timeframe. Milo's support was faultless, so thank you to Outstanding Branding for your assistance on this order!

June 17, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Harry,

Very kind words, it means so much to the whole team to get such glowing feedback.

We look forward to working with you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. After giving them very short notice on a small order, they got the job done just as they said they would. Great quality product got to us a day ahead of schedule and perfect for our exhibition.
Thank you

June 6, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Adam,

Thank you so much for the lovely words. I will be sure to pass them round to the team. We look forward to working with you again soon!

Rated 5 out of 5 stars

Fantastic service from Ben & Sylvie

Fantastic service from Ben & Sylvie - they were very accommodating to our ever-changing requests and production/delivery was quick. Would highly recommend.

June 6, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Sophie,

Thank you so much for the lovely feedback, we love to work with you and glad that we was able to provide an Outstanding service!

Rated 5 out of 5 stars

Very good efficient service

Very good efficient service, product good quality and staff very very helpful.

May 28, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Alison,

Thank you for the lovely feedback, it was amazing working with you and we look forward to doing so again in the future. Have a great week!

Rated 5 out of 5 stars

Great service

Great service, always helpful and product is spot on!

May 24, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

HI Dan,

Thanks so much for the lovely feedback, it was great working with you and we are glad that you are happy with the end product. Have a great weekend.

Rated 5 out of 5 stars

Amazing service and quality prints

Amazing service and quality prints, managed to get a big order to us super fast with a great price.

May 24, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Andrew,

Thanks so much for the amazing feedback! Your business is hugely valued to us here at OB, and we look forward to working with you again soon.

Rated 5 out of 5 stars

Outstanding Branding has helped me out…

Outstanding Branding has helped me out multiple times when I needed to order giveaways for company events.
The first time I used them I was on a really tight deadline and they managed to get the items to us in time.

They're really helpful and friendly and will help with any queries.

May 22, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Alice,

Thanks for the lovely feedback, we really appreciate your business and love working with you!

Rated 5 out of 5 stars

Thank you for your outstanding service.

The level of communication and attention to detail by the staff members I was dealing with was excellent. I was not pressurised into making a decision on colours or product type until I was satisfied. I had a couple of different sames sent out until I was satisfied with the product we finally decided upon. Delivery date was met as promised.

May 21, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Dermot,

Thanks for the kind words, we are a values based company so hearing this is really great.

Rated 5 out of 5 stars

Fast and Friendly

A fast and friendly service that delivered exactly what we needed. Our logo bugs look great!

May 7, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Nick,

Thanks so much for the positive feedback, we really appreciate it.

We look forward to working with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look