Outstanding Branding Reviews 

159
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

The team did a poor job of delivering the quality they promised. They provided us graphic samples of what custom collateral would look like. The real result were nowhere near the result. On top of tha... See more

Company replied

Rated 1 out of 5 stars

Order placed with excellent communication until payment was received at which point all communication ceased and order not received. Multiple follow-ups have been ignored. Do not order with them.

Rated 1 out of 5 stars

Scumbags. They were more than happy to take on a substantial order from my employers knowing full well they would never order the stock. After placing the order they proceeded to ignore all our attemp... See more

Rated 5 out of 5 stars

We ordered some branded water bottles at late notice but Outstanding Branding delivered a high quality product easily within the deadline. The ordering process was very simple & quick with friendly s... See more

Company replied

Company details

  1. Promotional Item Store

Information provided by various external sources

A leading global Promotional Gifts & Products Company. We range from Promotional Merchandise & Mugs to Printed Promotional Products. Outstanding Branding are cost effective & very creative.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

159 reviews

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No recent history of asking for reviews

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2.4

All reviews

(159)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

my item was fantastic quality

May 3, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Dorion,

I am glad that you are happy with the end products! thanks so much for your business, we look forward to working with you again shortly.

Rated 5 out of 5 stars

Thank you for the very quick turn…

Thank you for the very quick turn around! Karisse was great at keeping me up to date and supplying me with information as events progressed.

April 26, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Lamarah,

Thanks so much for the positive feedback it is much appreciated. We loved working you and look forward to working with you again.

Rated 5 out of 5 stars

Outstanding customer service

The team understands customers' needs and makes all the efforts to deliver excellent service. I've had the pleasure of working with Nicki and Milo, they are both very friendly and responsive. They happily dealt even with last minute requests and kept us well informed about updates. I recommend Outstanding Branding, they are really outstanding.

April 23, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Loredana,

Wow! We are blown away by the lovely feedback. Thank you so much! We loved working with you and look forward to doing so again soon.

Rated 5 out of 5 stars

Great communication from the team

Great communication from the team, both through the chat feature on the website, as well as over email while working through the specifications. The team were able to provide helpful recommendations and kept us up to date during the delivery service. Would definitely recommend!

April 23, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Sophie,

Thank you so much for the lovely feedback. We appreciate your business and look forward to working with you again.

Rated 5 out of 5 stars

excellent service

excellent service from dominic, to sylvie to ben. Fantastic team who insured my items arrived in time and in great condition with great prices. Thank you!

April 17, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Samah,

This is so lovely to hear, i will get pass on this feedback for the team. We love working with you and look forward to doing so

Rated 5 out of 5 stars

I had great experience working with…

I had great experience working with Outstanding Branding. Staff is very professional yet friendly. Everything has been done to a high standard! I shall definitely use their services again in the future and I recommend to everyone.

April 17, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Marcela,

Thanks for the great feedback, we appreciate your business and look forward to working with you again in the future.

Rated 5 out of 5 stars

They turned a mini disaster into a…

They turned a mini disaster into a triumph. Prizes delivered on time from a standing start.

April 15, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Charles,

Thanks for the lovely feedback, we are always happy to help! We look forward to working with you again soon!

Rated 5 out of 5 stars

Amazing customer service

April 11, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Chris,

Thanks so much for the positive feedback, its much appreciated and the team love working with you.

Rated 5 out of 5 stars

Great Service

Had a great experience with the company from start to finish.
They communicated everything clearly and service was amazing.

April 9, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Laura,

Thank you for the lovely feedback, it is much appreciated.

We look forward to working with you again soon!

Rated 5 out of 5 stars

Super speedy

Nicki and Milo are super helpful and happy to meet unreasonable last minute requests!

April 9, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Megan,

We pride ourselves on our adaptability to this is such lovely feedback. Thank you!

Rated 5 out of 5 stars

Excellent Customer Services

Both Brittany and Sylvie were really helpful and informative when I was placing this order. They both went out their way to make sure we were happy with the colour options and order details. Delivery was also very quick.

It's not the first time we have used Outstanding Branding and it won't be the last.

April 4, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Stuart,

The glowing review is much appreciated, and we love working with you.

Thanks for your continued support and we look forward to working with you again soon.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! High quality - even the chocolate sample I asked for came with a complete branding pack! Efficient, easy to deal with and great quality. Thank you!

April 2, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Louise,

I am so happy that you had a brilliant experience, it means the world to us here as we work very hard to provide great customer service.

Thank you for your support and we look forward to working with you again soon.

Rated 5 out of 5 stars

My experience with Outstanding Branding…

My experience with Outstanding Branding was excellent. They were efficient, helpful and very easy to work with. I would highly recommend them!

April 2, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Shona,

That is such lovely feedback, thank you so much! We appreciate your business and look forward to working with you again in the future.

Rated 5 out of 5 stars

Quick service

Quick service, great products!

March 22, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Venetia,

Thanks so much for the great feedback.

Rated 5 out of 5 stars

Great customer service from Sylvie

Great customer service from Sylvie. Always efficient and kept us in the loop of our order progress - what a star! Have ordered from OB before and the pens turned out great, so thank you guys!

Looking forward to receive our next batch of products :)

March 19, 2019
Unprompted review
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Reply from Outstanding Branding

Hi Jas,

Thank you so much for the lovely feedback, it has made Sylvie's day. We are proud to offer the best customer service in the industry!

Have a great day and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Outstanding Branding have been really…

Outstanding Branding have been really helpful, providing good advice and guidance on post-it notes. I would certainly use them again for future branded merchandise.

March 12, 2019
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Nicola,

Your feedback is much appreciated! We pride ourselves on being the most educated distributor in the industry, so hearing that you got good advice is really fulfilling.

We appreciate your business and look forward to working with you again soon.

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