Owen the Locksmith  Reviews 

92
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service. Sorted our patio door lock swiftly. Very happy and would definitely recommend. Thank you.

Company replied

Rated 5 out of 5 stars

Honestly could not recommend or thank Owen enough, less than 12 hours from first WhatsApp enquiry we are fully safe secure and have a better lock than before and all on a Sunday too!! Owen is very f... See more

Company replied

Rated 5 out of 5 stars

Phone answered promptly and politely. Advised a time when they could come out (within the hour); called 5 minutes before arriving. Ryan undertook the job with minimum fuss and he also sorted anothe... See more

Company replied

Rated 5 out of 5 stars

We’ve used Owen The Locksmith twice and on both occasions have been extremely impressed with the service. We received a fast response on both occasions. Ryan who dealt with us was friendly, helpful... See more

Company replied

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

I'm Owen the Locksmith, an independent, friendly, local mobile locksmith. I have been a Locksmith for over 16 years, I come highly recommended and am Checkatrade & Trading Standards Approved. I offer a quick response for any urgency or emergency for gaining access, lock changes & lock repair. I am a uPVC & double glazing multi-point lock specialist. If you need a locksmith then give me a call now!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

92 reviews

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No recent history of asking for reviews

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4.7

All reviews

(92)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience on all fronts.

Very quick response to my query, helpful, prompt and a very thorough job. Good experience all round.

February 2, 2024
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Greg,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith & Double Glazing Repairs

Rated 5 out of 5 stars

Fast response

Fast response, great communication fair price would highly recommend

November 24, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Paul,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith & Double Glazing Repairs

Rated 5 out of 5 stars

Amazing service

Amazing service - registered a job requirement on check a trade and received a call within 5 minutes, quote over the phone and a date booked in. Locksmith attended on time (with a 30 minute prior call) and sorted out my lock - extremely professional service - will definitely use this company again should the need arise - thank you Bonny

November 17, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Bonnie,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith & Double Glazing Repairs

Rated 5 out of 5 stars

Glad we employed a professional

Prompt, polite and tackled the job with enthusiasm. The repair proved more challenging than expected as the lock was a discontinued model. He sought advice from his boss and was able to solve the issue and completed the task with minimal fuss in a single visit. We were kept informed with a quote prior to undertaking the work. Despite the unexpected challenges they honoured the original quote

September 11, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Dr Francis;

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Locksmith Near East Preston

Very prompt response. Friendly, helpful. Would definitely recommend

August 10, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Andrew,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Fast and reliable

Fast and efficient response. Ryan carried out the work very quickly and before the expected time.
Would recommend

July 19, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Julie,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Definitely recommend

Prompt service. Very friendly man who instilled confidence from the start. He explained everything he was doing and the costs involved. Also gave other advice re maintenance of windows. Would definitely use again. Thank you.

June 2, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Rebecca,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Excellent service quick and a good job

May 23, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Michael,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Great job - highly recommend

Easy to get hold of. Arrived on time and did great job and reasonable priced.

May 10, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Excellent company!!

Excellent company!!
Arrived within 2 hours as promised. Completed work proffessionally and left all tidy. Would use again and reccomend.

May 2, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Steve,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

The Best Local Locksmith

Friendly efficient reliable service & very good value for money.
Very professional would highly recommend & use again.

April 24, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Adele,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

We called early in a Saturday morning…

We called early in a Saturday morning as we needed access as our father had fallen and secured the Yale lock so we could not get in. Ryan took the call he told us how long he would begetting to us. He was very professional and helpful. He replaced the lock after getting us in. We will always be very grateful and have no hesitation in recommending this company. They were outstanding .

March 11, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Melanie,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

A quality service from Owen and Ryan

A quality service from Owen and Ryan.

Came to quote, then carried out the work the same day. I had a lot of broken windows, some haven’t been opened for years. They got every single one back working again.

Even managed to get a broke door open and working again, after I had another company round to say I would need a new door.

100% satisfaction, and would recommend to anyone looking to repair windows and not replace them.

January 25, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Sam,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Lock replacement

Very pleased with the work (replacing back door lock)and the price. Very thorough work. A courteous and considerate tradesman.

January 11, 2023
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Anneli,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Great service

Great service. Sorted out our problem quickly and efficiently. Explained what had happened and why and what could be done to fix it, and if there might be any issues. As it was there weren't and he fixed my problem in no time. Really pleased.

December 20, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Barry,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

A five star service

A five star service. Easy to contact, good advice and prompt professional service. First class.

December 2, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Mrs Stafford,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Great service

Responsive, communicative and good at what they do. You can't really ask for more. I'd definitely recommend Owen the Locksmith.

November 17, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Anthony,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Great service

Great service, very professional and knowledgeable. Excellent communications and prompt efficient installation.

November 15, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Rob,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Highly recommend

Quick communication, replied the same day and booked in. Very friendly and completed the job quickly. Good value for money too. Highly recommend.

October 14, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Thank you for taking the time to leave a review, its really appreciated.

If you ever need any help in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Locks for our new house

We just moved to our new house and needed a few locks changed. The response was very quick. Mike visited us and offered a range of options, explaining quality/price for each. He also reviewed the current state of the doors and locking mechanisms, gave us suggestions on parts that may require replacement and did some maintenance! Despite going for top tier locks and taking into account the quality of service, the cost was very reasonable.

September 2, 2022
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Thank you for taking the time to leave a review, its really appreciated.

If you ever need a locksmith again then please don't hesitate to get in touch.

All the best

Owen the Locksmith

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