I got my lovely Mini from here a couple of weeks ago and whilst you expect good service while they're trying to sell you something, to continue to give the same level of excellence afterwards is far r... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... See more
We bought a car, without viewing and want to express how helpful Ricky was on, and during, the whole process. Even going the extra mile to find and source mats. Highly recommend if you want a honest a... See more
Company replied
Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... See more
4.7
Excellent
180 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Bought a Brand New Mini for a family…
Bought a Brand New Mini for a family member, great service, lovely facilities and amazing communication! Ricky Clarke looked after us, he really knows his stuff and gave us a fabulous handover!
April 5, 2025
Unprompted review
Reply from North Oxford MINI
Thank you for the fantastic review James. We’re thrilled we could help your family member find their perfect MINI, and it's great to hear Ricky made the experience so positive!
10/10 experience!
I needed a car quick and north Oxford mini delivered! I saw the car I really liked on the Friday night! By Sunday I had signed and sealed the deal. Darren was an absolute star from start to finish. He helped me on each step of what to do and gave me regular updates and pictures of my new little mini! 10/10 experience.
March 22, 2025
Unprompted review
Reply from North Oxford MINI
Thank you for the fantastic feedback, Scarlett. We're so glad we could help you find your perfect MINI so quickly. It’s great to hear Darren made the whole process smooth with regular updates. Enjoy every mile in your new MINI!
Excellent service all round.
Saw lovely Mini Cooper on Sunday,reserved the car with Rhys immediately, a video of the car was sent to me the same day with a full accurate description, car was delivered the following Friday. Absolutely beautiful condition, totally as described ,Rhys led me through the buying procedure quickly and efficiently, no pressure just good honest SERVICE ,thoroughly recommend. 
February 21, 2025
Unprompted review
Reply from North Oxford MINI
Thank you so much for your fantastic feedback Graham! We're delighted to hear that your experience with Rhys was smooth, transparent, and pressure-free. Enjoy your beautiful MINI, and if you ever need anything, we're always here to help. Happy driving!
Excellent service from start to pick up
From seeing the Mini on the website and first speaking to Rhys, my experience of buying my new car was seamless! Car paperwork was organised and car beautifully cleaned. Thanks so much, Rhys. Really appreciate your help.
November 7, 2024
Unprompted review
Reply from North Oxford MINI
Hello, thank you for taking the time to share your fantastic five-star review! We're glad Rhys provided brilliant customer service and delivered a positive experience. We hope you are enjoying your new purchase.
Ifte was very helpful
Ifte was very, very helpful.
Would highly recommend the company.
October 28, 2024
Unprompted review
Reply from North Oxford MINI
Hello Ian, thank you so much for your review! We look forward to welcoming you back to North Oxford MINI in the future.
Purchase of Mini
We found exactly the Mini in the colour we wanted, Rhys Lines then took us through the whole process from test drive to how everything worked. Very knowledgeable & easy to work with.
Hand over of the new vehicle went very smoothly
September 14, 2024
Unprompted review
Reply from North Oxford MINI
Hello Nigel, thank you for taking the time to leave us a fantastic five-star review. We are glad that Rhys provided brilliant customer service and delivered a positive experience!
Picked up my new car today
Picked up my new car today! Rhys was an absolute legend absolutely seamless experience with him over the last week. Nothing was too much I’m pretty sure he’d move a mountain if you asked him. What ever your paying him double it!!
October 5, 2024
Unprompted review
Reply from North Oxford MINI
Hello Matthew, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and hope you are enjoying your new car!
The best Mini dealer I've used
This is the third Mini I've bought, all from different dealers. This time it was a second hand Mini one for my daughter, from Darren.
The whole sale process was incredibly smooth and it was great to buy from a dealership which is independent, without the "theatre" of some of the big brands.
September 1, 2024
Unprompted review
Reply from North Oxford MINI
Hello James, thank you for taking the time to share your fantastic five-star review! We're glad Darren and the team provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Excellent and efficient
Really good service. From my first call to reception to book an MOT and service, to collecting my courtesy car from Reggie, and the whole team who worked on my car. The work was done on time, and I think the costs were reasonable which is never what you expect with Cars.
Highly recommend Mini’s and North Oxford
September 4, 2024
Unprompted review
Reply from North Oxford MINI
Hello Sally, thank you for taking the time to share your fantastic five-star review! The team will be delighted with your feedback. We look forward to welcoming you back in the future.
Brilliant service provided by Rich
Brilliant service provided by Rich and the team. You have a customer for life!
August 28, 2024
Unprompted review
Reply from North Oxford MINI
Hello Ross, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
I call for a query
I call for a query, speak with Gregori and get an exceptional assistance, he helped me to have the best experience. Highly recommend the place
August 29, 2024
Unprompted review
Reply from North Oxford MINI
Hello, thank you for taking the time to share your fantastic five-star review! We're glad Gregori provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Aways really helpful and not at all…
Aways really helpful and not at all pushy.
August 22, 2024
Unprompted review
Reply from North Oxford MINI
Hello Shane, thank you for taking the time to share your fantastic five-star review!
I had an MOT here and I cannot…
I had an MOT here and I cannot recommend enough.
Chris was so helpful and made things simple and seamless! Thank you!
July 13, 2024
Unprompted review
Reply from North Oxford MINI
Hello Emma, thank you for taking the time to share your fantastic five-star review! Chris will be thrilled to hear your feedback.
Excellent customer service
I’ve phoned in with an enquiry and Gregori went beyond my expectations to help me.
I would recommend his excellent customer service and the business to anyone.
Very happy.
August 29, 2024
Unprompted review
Reply from North Oxford MINI
Hello, thank you for taking the time to share your fantastic five-star review! The team will be thrilled to hear your feedback.
Always been very pleased after…
Always been very pleased after interactions with Rich Hathaway.
July 1, 2024
Unprompted review
Reply from North Oxford MINI
Hello Kurt, thank you for taking the time to share your fantastic five-star review!
Fantastic Service + Team!
The team always go the extra mile, fantastic service as usual.
August 7, 2024
Unprompted review
Reply from North Oxford MINI
Hello Ryan, thank you for taking the time to share your fantastic five-star review!
Great experience and service
Great experience and service, always able to help and quick to do so
August 15, 2024
Unprompted review
Reply from North Oxford MINI
Hello, thank you for taking the time to share your fantastic five-star review!
Ifte at North Oxford Mini provided…
Ifte at North Oxford Mini provided exceptional customer service—attentive, knowledgeable, and genuinely caring. He made the entire experience seamless and enjoyable. Highly recommended!
August 28, 2024
Unprompted review
Reply from North Oxford MINI
Hello Raphael, thank you for taking the time to share your fantastic five-star review! We're Ifte provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Great experience
I had an exceptional experience with Ifte in the parts department at North Oxford Mini. He went above and beyond to help me find exactly what I needed, with an impressive knowledge of the parts and a genuine willingness to assist —highly recommended!
August 20, 2024
Unprompted review
Reply from North Oxford MINI
Hello Ibrahim, thank you for taking the time to share your fantastic five-star review! We're glad Ifte provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
Excellent service from Ifte in parts
Excellent service from Ifte in parts. He recommended the best parts for my vehicle and I’m very happy with the outcome. Will definitely be coming back. Thank you Ifte
August 27, 2024
Unprompted review
Reply from North Oxford MINI
Hello Shazim, thank you for taking the time to share your fantastic five-star review! We're glad Ifte provided brilliant customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!
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