OxygenPlus Concentrators Reviews 213

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent customer service and reliable equipment. They were responsive, helpful, and made everything simple and stress-free. Shipping was so fast. Needed it for my 1 year old cat who has a bad... See more

Rated 5 out of 5 stars

Love this place! I've purchased 3 refurbished Invacare Perfecto2 V Oxygen Concentrators from them. (One for me, one for my wife, and one extra so we don't have to use both of them 24/7,... See more

Company replied

Rated 5 out of 5 stars

Fantastic Folks, Service and Products at OxygenPlus Concentrators. Their turnaround for servicing our Millennium M10 02 concentrators was fast and thorough. Our EWOT systems are chugging along good... See more

Rated 5 out of 5 stars

Great company. They conduct there business with honesty and integrity, something that took me by surprise in today’s business climate of fast sales, fake promises and bottom lines. I paid an excellent... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Pharmacy

Information provided by various external sources

One stop shopping for oxygen concentrator, used and refurbished portable oxygen concentrators, sievebeds, compressors, repairs, parts, and supplies. Oxygen Concentrator Specialists on Airsep, CHAD, Devilbiss, Sunrise Medical, Invacare, Nidek, Respironi...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great to take the place of an oxygen tank

I'm using my oxygen concentrator to assist with my glass blowing. I've had it for a few months and it is still working just as if should!

November 15, 2020
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you very much for the kind review!

Rated 1 out of 5 stars

Oxygen Plus Rebuttal

In a response to the poor review I gave Oxygen Plus, they made false statements regarding the equipment I sent to them for purchase. They said it “reeked” of cigarette smoke which is totally untrue. Neither myself nor my late husband smoked. Further, anyone could inspect the package at this very moment and verify that there is no hint of cigarette smoke. Secondly, they said the smoke smell was probably the reason none of the other companies that I told them I contacted wanted it. I had no conversations whatsoever with Oxygen Plus about any topic. In my opinion, Oxygen Plus is trying to dilute a bad review by making me sound like a crackpot.

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

Watch out for their big Black Friday…

Watch out for their big Black Friday sale .. they move a lot of broken equipment during that sale. 90 day return goes fast so be prepared to mess around with these pekoe for 6 months and then I bet you still get ripped off.just like I did. Buyer beware of there phoney. reviews.

November 12, 2020
Unprompted review
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Reply from OxygenPlus Concentrators

I had to dig back quite a way back in my records to find your order. I see you ordered a Homefill Pump 12 months ago, and after the warranty expired, you said your pump didn't work. It looks like we still fixed it for free for you and sent it back at no charge. A little confused why you are just now leaving a review?

Rated 1 out of 5 stars

Complete ripoff

Complete ripoff . Blatant with devious little tricks with there warranty , What’s the use tho . A hundred bots just wrote a hundred great reviews.. watch yourself with this company ...

June 1, 2020
Unprompted review
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Reply from OxygenPlus Concentrators

Why hide your name in your review? What tricks are you referring to with our warranty? Its printed in black and white on our website. I wish it was as easy as getting a "bot" to write 100 reviews to bury obvious fake reviews like this. If you truly have an issue, feel free to contact us with your real name so we can look up your order and figure out how to solve your issue.

Rated 5 out of 5 stars

Great company

Great company. They conduct there business with honesty and integrity, something that took me by surprise in today’s business climate of fast sales, fake promises and bottom lines. I paid an excellent Reasonable price for a near perfect low hour refurbished unit delivered in a very reasonable timeframe. I’m spending my time writing because these guys are real and deserve your business.

March 22, 2020
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for your order and hope everything is to your satisfaction!

Rated 5 out of 5 stars

Worked perfect

Worked perfect. Just didn't have to correct connection from oxygen concentrators to the Brooder 90. The fitting on the Brooder was missing or wasn't included.

March 21, 2020
Unprompted review
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Reply from OxygenPlus Concentrators

We are pleased to hear everything worked out a-ok!

Rated 5 out of 5 stars

Great company

Great company, good prices and they work with you instead of forcing rules onto situations that can be negotiated to a common satisfaction. That capacity gives them an edge for my business, from now on

March 14, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the review! We are happy to work with you. Sometimes wrong parts are ordered and we try to accommodate an appropriate solution within reason :)

Rated 5 out of 5 stars

Very pleased with the oxygen…

Very pleased with the oxygen concentrator. I have it at my son's home , where I go regularly. It is wonderful to know that I have a quality machine there to take care of my needs.

March 14, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your order, we are glad to hear you are pleased with everything!

Rated 5 out of 5 stars

Easy Transaction, Great support

We bought a used O2 concentrator and found that the support personnel were very helpful in explaining a) what had been refurbished, b) how the device worked, and c) generally giving us a good feeling about the purchase.

March 10, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for the review, we are glad to hear you are pleased with your order :)

Rated 1 out of 5 stars

Don't Waste Your Money

I was sent a machine that did not function as advertised, and the wrong charger for it. I paid freight twice, one time to send back the wrong parts and the other to send back the poorly functioning machine. They returned the machine still not working properly with no explanation. I would give them zero stars and recommend no one do business them. I am stuck with the cost of the machine, two freight charges, and a machine that will not work properly.

March 7, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

I am truly sorry you feel this way sir. Our records show that your complaint was about the battery life not lasting as long as you thought it should. It appears we have already sent you multiple batteries and a replacement charger in good faith, but you were still not happy. This is when we decided it was time for your unit to be sent to us for evaluation after you have been using it for 5 months. As described in our terms of service, the customer is to pay freight to send their machine to us, so there was no surprise to be had.

Upon testing of your unit, we found the chargers working properly, the battery life was right at 45 minutes at 2LPM Continuous flow after being fully charged and depleted. Absolutely everything seemed to be working as designed, so we packed it up and returned it to you. There was a packing slip on the outside of your box that detailed what work we performed. It is possible it came off in shipping.

Rated 5 out of 5 stars

Arrived in a timely manner and in good…

Arrived in a timely manner and in good condition.Surprised how nice it looked even though it was used.

March 4, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the review! We try to send out the best looking equipment possible :)

Rated 5 out of 5 stars

Excellent

Great website, fast shipping, good product.

March 2, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the review!

Rated 5 out of 5 stars

Was box extremely well

Was box extremely well. Unit arrived as promised.

March 2, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

We are glad to hear you are happy with your order! We take pride in our packaging, using an Instapak 500 foam packaging machine made by Sealed Air :)

Rated 3 out of 5 stars

The oxygen concentrator was filthy when…

The oxygen concentrator was filthy when it arrived. I would have assumed if it was reconditioned it surely would have been cleaned.

March 2, 2020
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello, and thank you for the review! I am sorry to hear your machine arrived dirty. I can assure you that we have at least 1 full time staffer on any given day that meticulously clean all equipment we service, even with Q-Tips! We have seen some instances where the machines can get dirty in transit, and generally just need a quick wipe down to get rid of the dust.

Sorry about that!

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