I was told there was no stock so I asked for the order to be cancled and all of a sudden they had some stock not happy as not even receives the order yet so clearly its not been sent yet. Ordered on t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gorgeous pendant, solid and looks elegant around my neck. It definitely surpassed my expectations as I’m normally not keen to jewellery without trying on first. Arrived swiftly and packaged imma... See more
Company replied
I ordered two bracelets. They arrived in the same box, one with a ‘gold’ tag one without . They looked very fragile and cheap. Loved the idea but I haven’t worn mine because it looks so plastic. Di... See more
Company replied
Absolutely beautiful, unique and thoughtful, bespoke products-delivered in the most gorgeous packaging and the service was outstanding and so personal! Sumera reached out to me to check if I had order... See more
Company replied
Company details
Written by the company
Aromatherapy is not something that should just be limited to 'smelling good'. Here at OYL'E London, we offer aromatherapy jewellery, essential oil diffuser jewellery and essential oils. We love what we do, and we inject our passion into every single one of jewellery pieces and essential oils that we create for our customers. This is one of the main reasons why we firmly believe that we should be your first and only port of call for aromatherapy jewellery, diffuser jewellery and premium essential oil blends. If you would like more information on the aromatherapy jewellery and essential oil products that we offer in London, do get in touch.
Contact info
United Kingdom
- contact@oylelondon.com
- www.oylelondon.com
3.4
Average
94 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for, taking the time, to review your order.🌸
Absolutely love all of my Oyle products…
Absolutely love all of my Oyle products including the oils. The jewellery is stunning, neat, high quality and stylish.
February 10, 2022
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for, taking the time. to review your order. 🌸 ☺️
Beautiful and practical...
I purchased a beautiful silver necklace with the 2 balls and the Rush oil and it is really good. It looks very pretty too, and would make a lovely present for someone special. I plan on ordering a couple of different blends but you can also use your own. Very happy with my purchase ☺️
February 7, 2022
Reply from OYL'E London Aromatherapy Jewellery
Nadia, I am so glad to see you love your jewellery and are enjoying the Hush blend. Thank you so much for, taking the time. to review your order. 🌸
I love it
I love it. Filled it up 2 weeks ago and still haven't resoaked it and the smell is so strong! Beautiful necklace too would definitely recommend
January 30, 2022
Reply from OYL'E London Aromatherapy Jewellery
I am pleased to know you love using the jewellery and the scent is bringing you joy. Thank you so much for taking the time to review your order and recommending OYL'E Aromatherapy.
Lovely necklace
Lovely necklace. Ordered the mini one, it's not too small. Excellent customer service and fast response!
January 29, 2022
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for taking the time to review your order and recommending OYL'E Aromatherapy. :)
A really pretty piece of jewelry
A really pretty piece of jewelry. I was sorry that there was no “bead” included as there was in my last order, soI had to cut up a cotton wool pad and use that.
January 26, 2022
Reply from OYL'E London Aromatherapy Jewellery
Hi Lynne-Rosemarie, I am sorry your beads were missing on this order. The missing beads have been dispatched today. You can always email or use chat on the website anytime. Will help you right away. Thank you for your continued support. :)
Reply from OYL'E London Aromatherapy Jewellery
Thank you Sara, for taking time to review your order. I hope you continue to enjoy the benefits of your Happy Blend :)
Amazing - fully recommend buying
Superb customer service and absolutely delightful products. I received the Rose Gold Necklace from my daughter for Christmas and wear it every day. The gentle smell of aromatherapy oils is genuinely wonderful. I will be buying additional oils and a necklace for my daughter!
January 13, 2022
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Hi Roz, pleased to know you love your gift. Thank you so much for taking the time to review the jewellery. :)
Excellent service and good quality…
Excellent service and good quality product. Delivery was prompt and the item well packaged. I would recommend this seller.
December 25, 2021
Reply from OYL'E London Aromatherapy Jewellery
Hi Jon, thank you so much for taking time to review your order.
1st time purchase was a dream
1st time purchase was a dream, lovely range of products, straight forward transaction process and mum absolutely loves her gift! Such a lovely idea.
November 22, 2021
Reply from OYL'E London Aromatherapy Jewellery
G-L, Thank you for taking the time to review your order and pleased to know mum loves her gift! 🤩 🌸
Amazing love it very pretty and smell…
Amazing love it very pretty and smell is amazing ThAnkyou x
November 19, 2021
Reply from OYL'E London Aromatherapy Jewellery
Hey Jo, Thank you for the lovely review. Pleased to know you are enjoying wearing the necklace.🌸
Beautiful and delivery very good
November 18, 2021
Reply from OYL'E London Aromatherapy Jewellery
Christine, so pleased to know you love the jewellery. Thank you so much for taking the time to review your order :)
Beautiful!
Website is easy to navigate. I placed my order and it arrived within 2 days, beautifully packaged - even the bubble wrap envelope was rose gold. Bought for a friends birthday and she absolutely loves it 💝
November 14, 2021
Reply from OYL'E London Aromatherapy Jewellery
Clara, so pleased to know your friend loves her gift. Thank you for choosing us and also for taking the time to review your order. :)
Lovely
I managed to get my hands on two sample oils and it smells beautiful it is easy to apply as it has a little ball applicator. Will recommend this for yourself or a a gift especially if buying the bracelet with.
September 15, 2021
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for taking the time to review your order. Pleased to know you love the scents. :)
Bought for my partner
Bought for my partner, large necklace with peppermint and happy essential oils. Great quality and lovey geometric shaped pendant. Smells great, she loved it.
September 8, 2021
Reply from OYL'E London Aromatherapy Jewellery
Craig, Thank You for taking the time to review your order and pleased to know everything was perfect. 🌸
Beautiful necklace!
I am over the moon with my purchase!
Stunning necklace, beautifully packed and delivered fast. Thank you!
August 25, 2021
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Sandra, so pleased to know you love your jewellery. Thank you so much for taking the time to review your order :)
Fabulous
Fabulous pendant, beautiful and elegant. The aromatherapy side of it is such a great concept, a little pick me up whenever needed! Very happy, my friends in Spain want one now!
August 23, 2021
Reply from OYL'E London Aromatherapy Jewellery
Rebeca, so pleased to know you are enjoying the therapeutic benefits, of the essential oils through your OYLE jewellery. Thank you so much for taking the time to review your order. :)
Great product
I was delighted with my necklace, great quality and would definitely recommend 👍
August 19, 2021
Reply from OYL'E London Aromatherapy Jewellery
Karen, thank you so much for your feedback. :)
A lovely birthday present for my…
A lovely birthday present for my friend!!!
She says it smells like a spa and loves it ❤️❤️❤️
August 15, 2021
Reply from OYL'E London Aromatherapy Jewellery
Julia, that is lovely to read. Thanks for the review. 💕
Stunning necklace
Stunning necklace, looks better in real life than in photos, packaged up beautifully, excellent communication from the company, definitely recommend if looking for something different as a gift.
August 13, 2021
Reply from OYL'E London Aromatherapy Jewellery
Caroline, thank you so much! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.