I was told there was no stock so I asked for the order to be cancled and all of a sudden they had some stock not happy as not even receives the order yet so clearly its not been sent yet. Ordered on t... See more
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Gorgeous pendant, solid and looks elegant around my neck. It definitely surpassed my expectations as I’m normally not keen to jewellery without trying on first. Arrived swiftly and packaged imma... See more
Company replied
I ordered two bracelets. They arrived in the same box, one with a ‘gold’ tag one without . They looked very fragile and cheap. Loved the idea but I haven’t worn mine because it looks so plastic. Di... See more
Company replied
Absolutely beautiful, unique and thoughtful, bespoke products-delivered in the most gorgeous packaging and the service was outstanding and so personal! Sumera reached out to me to check if I had order... See more
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Company details
Written by the company
Aromatherapy is not something that should just be limited to 'smelling good'. Here at OYL'E London, we offer aromatherapy jewellery, essential oil diffuser jewellery and essential oils. We love what we do, and we inject our passion into every single one of jewellery pieces and essential oils that we create for our customers. This is one of the main reasons why we firmly believe that we should be your first and only port of call for aromatherapy jewellery, diffuser jewellery and premium essential oil blends. If you would like more information on the aromatherapy jewellery and essential oil products that we offer in London, do get in touch.
Contact info
United Kingdom
- contact@oylelondon.com
- www.oylelondon.com
3.4
Average
94 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Mini silver aromatherapy necklace
The mini silver aromatherapy necklace is lovely. The chain that the ball hangs on is really pretty with the little silver ball and chain effect. The packaging is very nice with the chain and pendant in a pouch, which is then in a pretty box with ribbon, which is all placed in a nice gift box. The customer service that I received before I purchased was also really good.
August 9, 2021
Reply from OYL'E London Aromatherapy Jewellery
Thank You for taking the time to review your order and please to see everything was prefect. 🌸💕
Beautiful products
Beautiful products , very quick delivery, and customer service excellent, will definitely make more purchases from this unique shop
August 6, 2021
Reply from OYL'E London Aromatherapy Jewellery
Sarah, thanks for the review. 💕😊
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much, I'm so pleased to know the jewellery was well received. :)
Beautiful bracelet with gorgeous…
Beautiful bracelet with gorgeous scents. Packaging was also beautiful and arrived quite quickly.
June 17, 2021
Reply from OYL'E London Aromatherapy Jewellery
Hi Sarah, thank you for the lovely feedback. I am super happy that everything was perfect for you. :)
STUNNING PRODUCT AND CUSTOMER SERVICE
My OYL'E necklace is just STUNNING. My girlfriends already asked me 100 questions about it. It is a real piece of luxury to wear. Not only is it a pleasure for the eyes but also it performs its function, of aroma therapy, wonderfully!
I highly recommend this product and this brand I have received excellent customer service as well!!!!!
May 29, 2021
Reply from OYL'E London Aromatherapy Jewellery
Yle, thank you for your message and this beautiful review. It was a pleasure talking to you through this order and I am pleased you love the jewellery and your sample oil. Quality, function, and service are my top 3 goals. So am overjoyed that everything was perfect for you. All the best, S
Beautiful jewellery and very good…
Beautiful jewellery and very good quality. I love the oils and find them calming. They are very strong so you don't need to use much. The company are very caring and quick to answer any questions you have. I'd highly recommend them.
May 18, 2021
Reply from OYL'E London Aromatherapy Jewellery
Frances, so pleased to know you are enjoying the therapeutic benefits, of the essential oils through your OYLE necklace. Thank you so much for taking the time to review your order. :)
Good idea BUT disappointing
I ordered two bracelets. They arrived in the same box, one with a ‘gold’ tag one without . They looked very fragile and cheap.
Loved the idea but I haven’t worn mine because it looks so plastic. Disappointed 😞
May 17, 2021
Reply from OYL'E London Aromatherapy Jewellery
Denise, this is the first we have had any communication from you since your order in 6 weeks and I am sorry you feel this way about your items. I have tried to get in touch with you to request a return so we can investigate this, but have had no response from you either...
Quality jewelry
Would have liked a longer chain. Like the oil
But have found actually it didn’t last long...
April 17, 2021
Reply from OYL'E London Aromatherapy Jewellery
Thank you Jodie, for the feedback. I can see you ordered the mini necklace - we do have longer chains in the midi available. When using your own or citrus based oils, the hours of scent can go down. Please do email contact@oylelondon.com and we
can help with further advice and tips. All the Best, team OL x
Rise oil
Quick delivery. Love my Rise oil and and the included dropper, its so easy to add new fragrance to my necklace. Smell lasts all day, getting lots of compliments andvits helps me stay positive during stressful day in the NHS.
March 29, 2021
Reply from OYL'E London Aromatherapy Jewellery
Kaz,
Firstly thank you for your services; your work in the NHS is invaluable! Secondly I am so pleased to know, the Risè blend has been your little saviour & helping you stay positive. Especially during, these physically and emotionally challenging times. Thank you so much for sharing your experience with the OL community. :)
Amazing product & five star service
Amazing personal service, easy to navigate website, not an overwhelming selection but just the right amount. The necklace looked great on the website and stood out from everything else I had looked at on line.
Once ordered I was contacted and asked if I wished to include a personal message. I did...
It arrived the next day, well padded and protected. The brand packaging is simple & stylish, the necklace and pendant are stunning. I went for the sterling Silver option. It was very well received, prefect experience end to end, you will not be disappointed 🙏
February 13, 2021
Reply from OYL'E London Aromatherapy Jewellery
James, thank you so much for taking out time to write this lovely review. I am really pleased this gift was received well. It was a pleasure putting the finishing touches with your beautiful personalised message. :) Best wishes, S
Returns should be free especially when
Returns should be free especially when it’s an exchange like mine was but will still give 5 star for communication
January 12, 2021
Reply from OYL'E London Aromatherapy Jewellery
Hi Gail, Thank you for your feedback; I will definatley look into this as the business grows. Many thanks for your support.
Very prompt personalised service
Very prompt personalised service. I bought two bracelets for my daughters for Christmas and they really loved them. They came with a card and boxed very beautifully - very happy!
December 28, 2020
Reply from OYL'E London Aromatherapy Jewellery
Really pleased to know your daughters love their bracelets . Thanks for sharing your review with us and the community. Much appreciated! :)
Absolutely beautiful
Absolutely beautiful, unique and thoughtful, bespoke products-delivered in the most gorgeous packaging and the service was outstanding and so personal! Sumera reached out to me to check if I had ordered two gifts so the packaging was correct and was fast to respond and reply. Lovely lady working hard and making gorgeous goods! Will treat myself to one next! X
December 12, 2020
Reply from OYL'E London Aromatherapy Jewellery
Dear EL, thank you so much for your generous feedback. I look forward to your continued support. WL x
Quick and quality service
November 9, 2020
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for taking the time to leave us this amazing review.
Excellent customer service and products
Excellent customer service. Products are beautifully presented and packaged. The bracelet and necklace work very well as dispensers of the scent of the essential oils.
October 13, 2020
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Thank you so much for sharing your positive customer service experience and appreciation for the jewellery.
Great service, decent product
Great service, well packaged. Decent product, well made. Have only had it very short time, so cannot comment on longevity of the product. The wool balls for the 10mm diameter diffuser are necessarily very small so can only hold 2 drops oil maximum without it leaking onto the skin.
September 27, 2020
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Thank you for your feedback Julia. Our product quality, customer satisfaction is always a top priority and your review reaffirms this hard work. I hope you enjoy wearing your OYL'E Pendant and find the scents healing. BW
Good product, fast delivery
Bought a necklace as a gift. It was nicely packaged and arrived in a few days! Good customer service.
August 25, 2020
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
We are so grateful for your kind words. Thanks for sharing your with us.
Stunning necklace
I absolutely adore my necklace! It looks stunning, easy to use and the benefits of having aromatherapy with me all day are wonderful. Thank you 🙏
August 3, 2020
Unprompted review
Reply from OYL'E London Aromatherapy Jewellery
Thank you Alexandra,
This review made our day!
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