Ozeal Technology Ltd.  Reviews 

409
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Wish I'd read these reviews before ordering, they have got no better! Have now waited a month and had replies in broken English to my enquiries. Take it I still have some waiting to do...no mention of... See more

Rated 5 out of 5 stars

Found Ozeal through search engine - very good prices and lots of online promo's gave me even bigger discount! Huge choice, easy to order, had to return an order which was also fuss-free (free return... See more

Rated 5 out of 5 stars

Having spent £000s on the High Street for glasses, over many years, my first online purchase could hardly have been better. Good communication through the instant messaging, clear information about t... See more

Company replied

Rated 5 out of 5 stars

Never bought spectacles online before and was dubious about getting my prescription ones. But Ozeal website was great. Very easy to use, easy to load my exact prescription details, great selection o... See more

Company details

  1. Glasses Store

Information provided by various external sources

OzealGlasses.co.uk is an professional online optical retailer, providing the fullest range of high quality prescription glasses at competitive prices. With endless frame options, professional customer service, free 60-day returns, we make you online shopping with us easy and happy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

409 reviews

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3.7

All reviews

(409)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

It was easy, very fast and the product was really good.
Thank you it was a pleasure doing business with Ozeal.

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

Terrific Eyeglasses

My friend ordered eyeglasses from you and she was very happy, so I decided to do the same - and I am very happy! The frames and glass are made very well. I would highly recommend this company. They offer a wonderful return policy too, if something isn't right. Go Ozeal!!!

April 28, 2014
Unprompted review
Rated 5 out of 5 stars

superb value

really good glasses at a great price. The service was excellent. I highly recommend.

April 27, 2014
Unprompted review
Rated 5 out of 5 stars

Great company!

There are a bunch of places online to choose from when shopping for glasses. I shopped around and finally settled on OZEAL. I am very glad I choose them! Great selection, great price and great service.
I would not hesitate to purchase from Ozeal again.

April 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service & great value for money!

My glasses arrived in good time and in great condition. I am pleased with the quality of the order. Their customer service is fantastic, very helpful, informative and polite in my experience. I wouldn't hesitate to purchase from them again should I need new glasses, which are at attractive prices and they offer amazing discounts on top!

Awesome!! :)

April 23, 2014
Unprompted review
Rated 4 out of 5 stars

On time arrival and outstanding quality

I never write any review for a company that I purchased something online for. The glasses were super and what I expected them to be. My only problem is that I didn't give them 5 stars was their communication, I try calling them on the phone provided on their websites it was never answered and it keep saying leave a voicemail but a fact from that outstanding products

April 23, 2014
Unprompted review
Rated 2 out of 5 stars

Disappointed to say the very least

Ordered two prescriptions using same style frames as I really liked them. Waited two weeks for them to arrive (not very helpful considering these are glasses that people need to be able to see properly!) Once arrived I found to my irritation that neither pair had the prescription indicated in either box (glasses were put in boxes). Surely all that is required is common sense by Ozeal? Tried both pairs on (one for computer work, the other pair for driving) needless to say neither of them were the correct prescriptions. So fed up, have had terrible eye strain which was the reason why I visited the optician in the first place, headaches galore. The only positive point I can say about Ozeal is that they refunded very quickly. Perhaps if they put more effort into their prescription make up and staff training then they wouldn't have to give refunds. Won't be using them again no matter how inexpensive their products.

April 22, 2014
Unprompted review
Ozeal Technology Ltd.   logo

Reply from Ozeal Technology Ltd.

Hi Mrs Claire,
Thanks for your comment, as well as good suggestions. We will try harder on those aspects. Thanks!

Rated 1 out of 5 stars

The lies keep coming

A further 24 hours and Ozeal continue to maintain our order is on its way, but cannot say when, how or IF! The customer service (or lack thereof) Team seem incapable of telling the truth! AVOID THIS COMPANY

-

Whilst our order was eventually dispatched and received it took a great deal of effort to get Ozeal Customer Services to provide SERVICE!

April 22, 2014
Unprompted review
Ozeal Technology Ltd.   logo

Reply from Ozeal Technology Ltd.

We have delivered your order Wednesday this week. It would reach you in about 1-2 days after that. Meanwhile, I hope that you will enjoy your new glasses at all the time. Thank you very much indeed for shopping at Ozealglasses.

Rated 5 out of 5 stars

Fantastic service

I've ordered 3 pairs glasses from here, had a problem with my order which was my fault they talked me through placing my order correctly with me asking the most stupid questions but the were very patient and we got there in the end... Lovely glasses high spec? Comes in lovely case, will deff order again... :-)

April 16, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to use, value for money, great products and service!

Found Ozeal through search engine - very good prices and lots of online promo's gave me even bigger discount! Huge choice, easy to order, had to return an order which was also fuss-free (free returns) and refunded in full.
Re-ordered from them and very happy with purchase - deliveries are quick, glasses are great for price, and communication is excellent.
Tres happy! ;)

April 16, 2014
Unprompted review
Rated 4 out of 5 stars

Good service

Good service with fairly quick delivery

April 16, 2014
Unprompted review
Ozeal Technology Ltd.   logo

Reply from Ozeal Technology Ltd.

Thanks for your comment, we feel so encourage or your words. Anything you are not satisfied with, please contact us at service@ozealglasses.co.uk, thanks a lot!

Rated 5 out of 5 stars

affordable prices, great service just need your prescription and easy steps to help you get what you need

It's an easy process, the price is really affordable compared with options. Have used twice and will always do so now

April 16, 2014
Unprompted review
Ozeal Technology Ltd.   logo

Reply from Ozeal Technology Ltd.

Dear customer,
Thanks for your great review. We will try to offer better services for you. Hope you can recommend our site to your friends and family.

Thank you!

Rated 5 out of 5 stars

Professional

My purchases have been of the highest quality but really low price.
A good website!

April 10, 2014
Unprompted review

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