Ozeal Technology Ltd.  Reviews 

409
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Wish I'd read these reviews before ordering, they have got no better! Have now waited a month and had replies in broken English to my enquiries. Take it I still have some waiting to do...no mention of... See more

Rated 5 out of 5 stars

Found Ozeal through search engine - very good prices and lots of online promo's gave me even bigger discount! Huge choice, easy to order, had to return an order which was also fuss-free (free return... See more

Rated 5 out of 5 stars

Having spent £000s on the High Street for glasses, over many years, my first online purchase could hardly have been better. Good communication through the instant messaging, clear information about t... See more

Company replied

Rated 5 out of 5 stars

Never bought spectacles online before and was dubious about getting my prescription ones. But Ozeal website was great. Very easy to use, easy to load my exact prescription details, great selection o... See more

Company details

  1. Glasses Store

Information provided by various external sources

OzealGlasses.co.uk is an professional online optical retailer, providing the fullest range of high quality prescription glasses at competitive prices. With endless frame options, professional customer service, free 60-day returns, we make you online shopping with us easy and happy.


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3.7

Average

TrustScore 3.5 out of 5

409 reviews

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3.7

All reviews

(409)

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Rated 5 out of 5 stars

FANTASTIC

ALL THE THINGS ARE FANTASTIC. THE CUSTOMER SERVICE, PRODUCT AND THE MOST IMPORTANT ONE--THE AMAZING LOW PRICE.
HIGH RECOMMEND!

April 1, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. We will keep up with low price as well as good customer service all the time. This is great to hearing that from you.

Rated 5 out of 5 stars

Affordable, quality glasses and speedy service.

My mum is really pleased with the glasses. They look great and come in a quality case. Ozeal were great to deal with too, great customer service.

March 30, 2014
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Reply from Ozeal Technology Ltd.

Thank you. I am so pleased to hear from you. We will keep up with good customer service. And I hope that you will share us with your family members as well as your friends.

Rated 5 out of 5 stars

Made me really happy.

I was hesitant at buying glasses online but ozeal glasses have convinced me that it's defiantly the best way. I recived a new customer voucher which made it even more amazing value, And i could add anti glare which iv never been able afford before. They arrived quickly and on top of that all I have glasses that love and which aren't on the high street. I will be using ozeal again and have been recommending them to my friends (and i got my husband to buy two new pairs for himself !) thank you!

March 29, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. We will have more new specs in near future with special prices. Meanwhile, I appreciated you to share us with your friends too!

Rated 5 out of 5 stars

Received 3 orders in two days!

I loved the first pair so well that I had to order more...I paid less for 4 pairs than I would have 2 pairs locally. I was surprised to get the last 3 pairs as I did not get an email (unless it went to junk mail, which it could have). All were packaged great in a nice case with a cleaning cloth. Glasses are all great! Love them and will recommend this place to others.

March 27, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I am so pleased to hear that from you. I wish that you will enjoy new your glasses. It is great if you can share us with your friends and family members.

Rated 5 out of 5 stars

fantastic glasses

I ordered 2 pairs of glasses and both are really great. all came packed very well and had a lovely case very sturdy . This company really goes out of its way to help as I did not know how to send my prescription online and I was helped and was able to do this I cannot thank them enough as the glasses are great quality and great prices .I will order again for sure

March 27, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I hope that you will enjoy your new glasses all the time and I wish you to share your experience with your family members and friends too.

Rated 5 out of 5 stars

Super glasses at super price

I only need glasses for reading and found the prices on the high street so expensive, I was delighted with ozealglasses at the range of glasses and the great prices, was happy with my 50 % voucher off, the glasses came and I am very happy with the quality of them, just get the idea of which style you want from the optician and buy from ozeal.

March 27, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. We will have more specs coming in near future. I also hope that you can share your experience with your friends and family member.

Rated 5 out of 5 stars

Love my glasses,going to order more now

I ordered some black framed round glasses the other day ,they arrived yesterday ,everyone says they suit me,now going for some rimless ones using the voucher I received with my new glasses.

March 27, 2014
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Reply from Ozeal Technology Ltd.

Thanks for your support. Hope you can have a nice time wearing our glasses. And it would be better if you can introduce our glasses to more people. Enjoy your day!

Rated 5 out of 5 stars

UNBELIEVABLE COMPARED TO HIGH STREET STORES

I couldnt believe the quality if ever you need new glasses this place to go . Such quick service with quick response to emails and the quality is fantastic i put them on and wow like different eyes never had i had so good . Definatly no high street store anymore this is my store and family from now on
christine

March 27, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your feedback. We will try hard to provide you better products and service. Hope you can share the good online shopping experience with you family and friends. Have a nice day!

Rated 5 out of 5 stars

Absolutely fantastic! Why buy glasses from an optician?

Great service, huge selection, easy to use site. Will definitely be using again and will recommend to friends

March 26, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I hope that you can share that experience with your friends and family members in near future. Have a nice day!

Rated 5 out of 5 stars

Great product, efficient & prompt service

Loved the glasses. Great fit and the prescription was spot on! The 50% off was the deciding factor, and will definitely be back for more in the future.

March 26, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I am glad that you loved the glasses. I hope you will enjoy to wearing them all the time. We will have more new specs soon in stock which will sell with promotion then.

Rated 5 out of 5 stars

Great service and great product

My first experience with Ozeal has definitely been a positive one. I was sent emails to keep me up to date with the movements of my order and the finished glasses arrived within a decent timeline. I have already placed my second order and next month I shall be ordering some much needed sunglasses.

March 26, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your comment. We will have more new specs soon in stock which will sell with promotion again. I am sure that you will find something you like for your next purchase.

Rated 5 out of 5 stars

Fantastic Quality! Fantastic Service!

Helpful online staff put you at ease with any queries. Easy to use website and ordering process as long as you have your prescription and pd measurements - just pick your frame/s. Excellent price and super fast delivery... My eyes are happy! Thank you!

March 26, 2014
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Reply from Ozeal Technology Ltd.

Thank you. I hope that you will enjoy your new glasses all the time. It also would be great if you can share that experience with your friends and family members. Cheers!

Rated 5 out of 5 stars

Brilliant service and price.

My glasses were perfect a lovely price and a good service. Would defiantly recommend this company.

March 26, 2014
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Reply from Ozeal Technology Ltd.

Thank you for your positive comment. I really appreciated for that. I wish you will enjoy your new glasses all the time. Have a nice day!

Rated 2 out of 5 stars

Wouldn't use again!

Product took ages to arrive and when I enquired the operator was not exactly friendly. I couldn't say she was rude but she certainly wasn't helpful. Staff training?

I didn't like my product but I could have returned it. I gave the glasses to charity instead as they were cheap to buy. To be honest they looked cheap. I went immediately to my local optician and bought a pair of Gucci glasses although I had hoped that whilst the pair I bought online were not designer, they would have suited but it's a chance you take.

As customer service is not good I would not recommend. It's so important and there are plenty of places to choose from if one company doesn't get it right.

Sorry, OZEAL but you re not 'up there.'

March 26, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

We have different price lines for different products. So you can choose better ones you like but they might be more expensive than the one you just purchased. Meanwhile, we have free return policy under 60 days which allows you to return for exchange or refund if you think the glasses are not suitable. I am keen to help you anyway at this stage if you do not like the glasses as you said. Please e-mail us afterwards if you like to return for exchange or refund. Thank you.

Rated 5 out of 5 stars

Excellent Service

Quality products and service at budget price.

March 26, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you very much for your positive comment. I am so pleased to hear that from you which I hope you can share that experience with your friends as well as your family members. We will have more new specs in near future. I will be sure that we will have something you like for your next purchase.

Rated 5 out of 5 stars

First class service, prompt and friendly.

Had to send glasses back due to an error on my part.
Amended prescription received quickly with no fuss . I am very pleased with Ozeal and would certainly recommend them.

March 24, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. It would be great if you can recommend us to your friends and family members soon or later. So this is highly appreciated.

Rated 5 out of 5 stars

Fantastic for oversize retro male glasses. Lenses super. Quality fantastic.

I ordered a whopping three pairs of glasses. Single vision. Large frames that you can't get on the high street. I needed 55mm lens diameter plus. Go into a opticians and try on glasses and look at the end of the arm to get the lens and frame size that fits you best (00-00-000). Also pay an optician to measure your pupil distance. Most do it free if you ask. They use a little gadget and it's far more accurate than a ruler. This data is needed in addition to your regular prescription. Once I knew all the parameters, I simply searched and found some eccentric frames! I knew they would fit! The results are fantastic. Price was hard to believe also. If you put the hours in in terms of research the results are superb. Thank you for a super product and great frames.

March 23, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comment. I hope that you can share your experience with your friends and family members. Meanwhile, we will stock more new specs in near future. Please keep an eye on us for your next purchase.

Rated 5 out of 5 stars

Great glasses

Very easy to use site, very competitive prices, and quick delivery. Will definitely use again.

March 23, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. Just keep an eye on us for more specs with special prices. I am sure that you will find something you like for next purchase.

Rated 4 out of 5 stars

good service with funky, exclusive glasses.

Only downfall is the 2-3 weeks waiting time. However I'm impressed with the returns service ( got my refund within 4 days of sending a pair I did not like back) prompt and fast customer service.

March 23, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I hope that you will share this experience with your friends and family members. I hope you will be back again for next purchase.

Rated 5 out of 5 stars

Great glasses, delivered as stated.

Great selection of titanium frames, make sure you use the discount codes. I paid around 70GBP for extra thin lenses and coatings. Would use them again.

March 23, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. We will have more new specs in near future with special prices. I am sure that you will find another one you like for your next purchase.

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