Ozeal Technology Ltd.  Reviews 

409
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Wish I'd read these reviews before ordering, they have got no better! Have now waited a month and had replies in broken English to my enquiries. Take it I still have some waiting to do...no mention of... See more

Rated 5 out of 5 stars

Found Ozeal through search engine - very good prices and lots of online promo's gave me even bigger discount! Huge choice, easy to order, had to return an order which was also fuss-free (free return... See more

Rated 5 out of 5 stars

Having spent £000s on the High Street for glasses, over many years, my first online purchase could hardly have been better. Good communication through the instant messaging, clear information about t... See more

Company replied

Rated 5 out of 5 stars

Never bought spectacles online before and was dubious about getting my prescription ones. But Ozeal website was great. Very easy to use, easy to load my exact prescription details, great selection o... See more

Company details

  1. Glasses Store

Information provided by various external sources

OzealGlasses.co.uk is an professional online optical retailer, providing the fullest range of high quality prescription glasses at competitive prices. With endless frame options, professional customer service, free 60-day returns, we make you online shopping with us easy and happy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

409 reviews

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3.7

All reviews

(409)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT GLASSES, GREAT SERVICE!

I WOULD RECOMMEND OZEAL GLASSES TO YOU! THERE IS A GREAT CHOICE, THE QUALITY IS EXCELLENT, AND CUSTOMER SERVICE DO A GREAT JOB!

March 21, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comment. We will keep up with more new specs in near future. Please share our web site with more friends and family members. I will be appreciated for your next purchase.

Rated 5 out of 5 stars

Great Proffesional Service

Great Preffesional Service

March 20, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your comment. This is great to hearing that from you. I hope you will share this great experience with your friends and family members.

Rated 4 out of 5 stars

great glasses thank you!

delivery time slower than I had expected but glasses great, although specs case was rather large and bulky! will have to buy myself a slimline one.

March 20, 2014
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Reply from Ozeal Technology Ltd.

Thank you. We will improve delivery service very soon. We will make sure that you will be happy for your next purchase. Cheers & have a nice day!

Rated 5 out of 5 stars

Quick service

Quick helpful service

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. This is great to hearing that from you. We will keep up with more new specs in near future. Cheers & Have a great day!

Rated 5 out of 5 stars

Wear them, Love them, Wear them with pride

Glasses are fantastic for the price paid. Quality is really good and there are many designs to choose from.

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. We will have more new specs in wide range later. I hope that you can share this experience of buying online from us with your friends or family members.

Rated 5 out of 5 stars

great choice and fantastic service at a really competitive price! :)

my glasses are fantastic! they arrived promptly and the price was really good! i couldn't be happier.

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comment. We will also bring more products of new specs in wide ranges in near future with great prices. Anyway, it is great to hearing that from you.

Rated 5 out of 5 stars

Absolutely delighted

My glasses from Ozeal are excellent quality for an excellent price. I'd already bought a pair from the opticians and wanted these for a second pair. These, from Ozeal, were under a quarter of the price of those from the opticians, and much better quality! Even the case was incomparable for quality, being so much better than the case I got from the opticians. I will have no hesitation in using Ozeal again for my next glasses and will never buy any from opticians again. I've already recommended Ozeal to neighbours.

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. I hope that you can share your experience with your family members and friends too. It is great to hear that from you.

Rated 5 out of 5 stars

Will be ordering my next pair soon even bragged to my work mates

The whole process was so easy the only downside is choosing which style I wanted. Bragged to my work mates who spent a fortune on there new specs, Ozeals is now the go to page. Choosing my next pair now

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. We will have more new specs later with special prices. I hope there will be something you like for your next purchase.

Rated 5 out of 5 stars

Great glasses, great service!

Am very pleased with the 2 pairs I bought. Fantastic price, doesn't hide upsells like a lot of other sites seem to do - really good website and customer service and delivery time is brilliant. Ozeal have a customer for life from me :)

March 19, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your comment. I really hope that you can share your great experience of buying online from Ozeal glasses with your friends and family members. Cheers!

Rated 5 out of 5 stars

Excellent quality, delivery and price

The glasses exceeded expectations, the price was brilliant and I am very pleased.

March 17, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comment. We will have more new specs in near future with great prices.

Rated 5 out of 5 stars

Very pleased.

Good quality frames and lenses.

March 16, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your good comment. I am so pleased that you said. We will provide more new specs in near future.

Rated 5 out of 5 stars

Superb quality & service

We ordered and received a great product at a great price with good delivery times, have recommended to friends & will definitely use again

March 16, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you. I will look forward to your next time purchase. I am sure that we will bring more specs online later. Cheers & have a good day!

Rated 4 out of 5 stars

Specs - a fashion accesory!

Not entirely a slave to fashion I find myself laying contingency plans if I were not to have a pair of specs at hand because I'm as blind as a bit without them to coin a phrase and in my myopic state I can't see to read the fine print so I'm not au fait with the minutiae of life - it's the difference between ignorance and bliss - the specs now are dictated by the bottle top national health ones which were available on script years ago and entirely free and try as we might current trends do animate the market and a look can say so many things words can't and at these prices one would be a fool not to take full advantage!

March 12, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comments. We will provide more new specs in near future for return customers. We will keep up with low prices range for all the time. Have a great day!

Rated 4 out of 5 stars

An Automatic Shipping Notice Would be Essential

After placed an order (307466876) 16 days ago, I have finally received the parcel today. I've tried hard to find out my order status when there was no information available earlier.

My suggestion:
Please send out an electronic notice to the customer after the item is shipped.

March 12, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

We have already shipped out your order. Please check your e-mail address for more details. Thank you.

Rated 4 out of 5 stars

Glad I gave them a chance

I was in two minds whether to order as there were some negative reviews on Trustpilot but I'm glad I went with my gut instinct and ordered. I wanted a pair of "geeky" style glasses as a second pair and the competitive price on Ozeal was too good to miss out on. I ordered on 19th Feb and received them on 10th March so they took a little longer than stated but this wasn't an issue for me. The quality is good and the fit comfortable but as I've only had them a couple of days do that could change!

Overall I'm glad I ordered with Ozeal and I must likely will order with them again.

March 12, 2014
Unprompted review
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Reply from Ozeal Technology Ltd.

Thank you for your positive comments. We will keep up our service for return customers. We will provide you more new specs in near future.

Rated 5 out of 5 stars

Totally impressed with all aspects from browsing the website through to receiving my glasses.

I was slightly worried about trusting something as important as my eyesight to a company on the internet, and took many days deliberating over the pros and cons before making my first order. Within a few hours of placing my order I received an email checking that my prescription was complete and correct which increased my confidence that all would be OK.
The glasses arrived in good time, in slightly odd packaging, but to my delight they were perfect. I will definitely be using Ozeal again and will recommend them to any friends and family looking to save money without sacrificing quality when purchasing glasses.

March 12, 2014
Unprompted review
Rated 4 out of 5 stars

Worth the wait

Love my new glasses as these are the frames I originally ordered and arrived quicker then previous pairs - happy girl.

March 12, 2014
Unprompted review

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