Page1books Reviews 

118
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

They sign you up and then don’t respond to messages. They say my first book shipped two weeks ago. Tracking shows nothing. Emailed three times, no response. We will file a claim with the credit card c... See more

Rated 1 out of 5 stars

On February 24, 2024, my wife paid $105 for a gift certificate at Page One's website. I placed an order for a book subscription (6 books over 3 months) on March 25, 2024. I followed up with PageOneBoo... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Echoing the other 1-star reviews on here, I was also ripped off by this sham retailer. I purchased a 3 month subscription for my father for Christmas in 2022; as... See more

Rated 1 out of 5 stars

I subscribed for years, this used to be fantastic. Then after I resubscribed, my April and May books never came and they're no longer answering emails. I've disputed my subscription with my credit ca... See more

Company details

  1. Media & Publishing

Information provided by various external sources

The personal touch of an indie bookstore with the delight and surprise of a subscription service.


Contact info

1.2

Bad

TrustScore 1 out of 5

118 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(118)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Would recommend it

I did the six month subscription and was very pleased with the experience. I only exchanged one selection; the others I enjoyed or am excited/willing to read, even though I might not have picked them for myself. I also appreciated the unintentional (or was it?) greenish color scheme to the covers of my books... If you’re a picky reader like myself, just be as clear as possible about your tastes when joining and communicate with the team as you go.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely Happy

The first book I received with my subscription box was one I had never heard of and one that has become one of my favorites. The second book has just arrived and seems perfect for me as well! I am so excited to see what else Page1 has in store for me. By far the best subscription box I have bought.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Love this subscription

Excellent service! Fantastic customer service, a lot of transparency, and stellar book matchmaking. It's scary how well they can match books with my tastes.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Early in Subscription Review

As my partner will tell anyone- I LOVE presents. Not just presents, but surprises. Sadly, he is not one for providing such gift fun. When I found the Page 1 subscription I was hesitant, I am an avid reader in the best of times and now- in the “worst”- am reading more than ever. I felt a little guilty signing up, worrying they’d send a too obvious pick I had already ordered. My first subscription book was one I already was in the middle of reading upon receiving, but it wasn’t an obvious choice and truly was a fantastic read. They sent me a replacement kindly and quickly and I am LOVING IT. Had never heard of it, loved the cover, loved the description and am half way through and so, so glad I bought this subscription for myself. There is so much thought and work and heart going into every choice. I cannot thank them enough for providing such a service.

Buy this for yourself, or a book loving friend you hate trying to impress.

October 2, 2020
Unprompted review
Rated 3 out of 5 stars

I have mixed feelings about "Bluff" by…

I have mixed feelings about "Bluff" by Jane Stanton Hitchcock. The plot was awesome, the book was well written, and my attention to it was riveting. However, what I didn't like about it is the crude/curse words in it which were a regular diet throughout. I skipped over those, but they are still in my mind which I don't like. Please consider these feelings in the next book you send. Thanks. Alice

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

Loved it! Awesome choice!

I loved the book I got (Spelled by Betsy Schow)! I can't wait to read the other two in this trilogy.You did a great job picking out a book for me! Good luck with your brick and mortar store's reopening! We need books to provide a stress free escape now more than ever.

June 17, 2020
Unprompted review
Rated 3 out of 5 stars

Pretty Good Titles

For the most part I have received books that I really enjoyed reading, but the first and last I received were pretty awful. The most recent book wasn't even a novel, it was a reimagining of classic characters and authors...in text message format. Definitely not something I wanted or needed. The sad thing is that when you get a bomb like that, it means a whole month down the tube so to speak. But, as I said, most of the books I've received have been pretty good.

May 20, 2020
Unprompted review
Page1books logo

Reply from Page1books

Hi there,
We’re sorry you didn’t like the last pick. However, as the card in your shipment says, we have a very liberal replacement policy to mitigate that. Please email hello@page1books.com to request a replacement.

Rated 5 out of 5 stars

I was nervous about them picking a book…

I was nervous about them picking a book I would love, I even have trouble finding books I love. Yet, my first book is unbelievably perfect! I can not wait to finish it and am even more excited for my next box. I am about to purchase a subscription for my sister and extend my subscription!

Thank you Page1!!!

June 18, 2019
Unprompted review
Rated 5 out of 5 stars

I received my first box and I was not…

I received my first box and I was not very pleased with their selection. But as promised, as soon as I reached out to them, they went above and beyond to make me a happy customer. They were prompted to respond my emails and made the right questions to make a better selection. Today I got my book replacement and I'm loving their choice. Definitely would recommend it and kudos to their customer service !

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great Adventure!

I love the uniqueness of this experience. The books are picked for you based on your interests. I’m reading books I might never have considered. And...don’t like a book or already read it, they’ll send you another and encourage you to give the first one away. Yes, you don’t have to send it back! What’s not to love here!!!

January 9, 2019
Unprompted review
Page1books logo

Reply from Page1books

Thank you so much for the review! Glad you are enjoying your selections!

Rated 5 out of 5 stars

Exciting gift that keeps on giving!

Thanks for sending a hard copy gift card in addition to the e-gift card...I know this will be a favorite gift Christmas morning and continue giving throughout the subscription time. Merry Christmas!

December 23, 2018
Unprompted review
Page1books logo

Reply from Page1books

It was our pleasure!

Rated 3 out of 5 stars

Two of the items in the box were…

Two of the items in the box were broken, they were not wrapped well to protect them from breakage. other than that everything was nice.

December 15, 2018
Unprompted review
Page1books logo

Reply from Page1books

We are sorry for your disappointment, but hope you received the replacements quickly.

Rated 5 out of 5 stars

The Best!

Every time I have received a book I already own, they have sent me a replacement hassle free! Great company, good communication and perfect customer service!

December 13, 2018
Unprompted review
Page1books logo

Reply from Page1books

Hassle free is our goal!

Rated 5 out of 5 stars

Excellent first book.

Excellent first book...I am excited to see what next month brings!

December 7, 2018
Unprompted review
Page1books logo

Reply from Page1books

We love picking books for you!

Rated 5 out of 5 stars

Missed a letter in my email address so…

Missed a letter in my email address so they could not send the gift certificate I had ordered. I contacted them regarding the problem and received a quick response.

December 6, 2018
Unprompted review
Page1books logo

Reply from Page1books

I'm so glad we could help fix it!

Rated 5 out of 5 stars

Great service

Great service, very responsive to questions. Do exactly what they say they do: send you books you’ll love.

December 3, 2018
Unprompted review
Page1books logo

Reply from Page1books

Thank you so much! We love sending books people love!

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