They sign you up and then don’t respond to messages. They say my first book shipped two weeks ago. Tracking shows nothing. Emailed three times, no response. We will file a claim with the credit card c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On February 24, 2024, my wife paid $105 for a gift certificate at Page One's website. I placed an order for a book subscription (6 books over 3 months) on March 25, 2024. I followed up with PageOneBoo... See more
If I could give zero stars I would. Echoing the other 1-star reviews on here, I was also ripped off by this sham retailer. I purchased a 3 month subscription for my father for Christmas in 2022; as... See more
I subscribed for years, this used to be fantastic. Then after I resubscribed, my April and May books never came and they're no longer answering emails. I've disputed my subscription with my credit ca... See more
Company details
Information provided by various external sources
The personal touch of an indie bookstore with the delight and surprise of a subscription service.
Contact info
2965 Grant Street, 60201, Evanston, United States
- 2065790201
- brandy@page1books.com
- www.page1books.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So special with great customet service
The subscription service is so fun and special but the customer service is really what sets this company apart. Absolutely fantastic!

Reply from Page1books
Great service and excellent book…
Great service and excellent book choices. Highly recommended.

Reply from Page1books
Excellent Customer Service!
Excellent Customer Service!
The customer service has been top notch! They are quick to respond to messages (both through Facebook and email). They have been amazing to work with from a computer glitch that miscalculated shipping to sending me not one but TWO books when I didn't care for the book in my monthly subscription. During a recent sale I was able to buy a gift card at a discount for a family member and it will cover the full price of a 3 month subscription.

Reply from Page1books
Brilliant matches
Page 1 Books bills itself as literary matchmakers, and they did not disappoint. I thought I’d read everything that met my criteria — and they still found some new titles that were exactly what I sought. They exceeded my expectations in every way. Page 1 subscriptions are my go-to gift this season.

Reply from Page1books
Five Stars
Love love love Page 1! Excellent customer service. I have a subscription and it’s better than any other book subscription out there. They listen to what you like and curate something perfect for you each month. Highly recommended.

Reply from Page1books
Adorable packaging and fun treats…
Adorable packaging and fun treats inside!

Reply from Page1books
I wouldn't use the adjectives they use…
I wouldn't use the adjectives they use here which imply I'm affronted in some way; I'm not, just completely underwhelmed. I know it's only my first month, but I was so looking forward to this, thought about joining for over a year, planned, if this box had been good, to get a subscription for my husband and best bookish friend. The box came. I waited to open it, like it was Christmas. Everything inside was beautiful and exciting and . . . it's a book I already had (even though you had my librarything acct name). Ok, but generously you're sending another. The box came. I opened it right away, beautiful wrapping of . . . A book on Da Vinci (so cool!) by . . . Steve Jobs' neoliberal hagiographer. Maybe I am affronted after all. Walter Isaacson -- really? Wouldn't a book on Da Vinci be better if it were by someone who knew something about Da Vinci?
Page 1 is such a lovely idea. But I think you should add some questions to your initial subscription questionnaire, or maybe consult (but not rely on) an algorithm of some sort, or add more people to your team of pickers. I still have 2 months on my three-month subscription, so if my opinions change I'll happily amend this review.
ETA: it just got worse & worse until my subscription ran out. Whoever picks books for this service has pretty limited ideas about literature & readers. If you like reading what everyone else is reading, this might be for you. If you're looking for anything unusual or surprising, you're unlikely to find it here.

Reply from Page1books
Book whisperers
Book whisperers! Great selection of books and gifts! Presentation was beautiful! The whole experience was cozy!

Reply from Page1books
Two thumbs down
I spent over $100 for an order that's never arrived.

Reply from Page1books
Wonderful
Wonderful, fun, personal selection of books with
Each subscription. Customer service is ou of this world!!

Reply from Page1books
A Personalized Book Delivery Service
I look forward to receiving my hand-picked book every month. Books are selected based upon my interests, books I've read previously, and preferred genres. Additionally, a little extra something (tea, a mug, a postcard, etc.) arrives with each book. I would recommend this company to anyone! :)
I love that there is a book…
I love that there is a book subscription that makes me feel like I am as cool as the guests on Anne Bogel's "What Should I Read Next." They got me 100% right first try. I also like that they are giving books that have staying power which is a little different than other book subscriptions I'll be looking forward to the beginning of the month for all of my subscription!

Reply from Page1books
The bundles are so fun!
I ordered the Anne Bogel "I'd Rather Be Reading" bundle and was not disappointed! I went ahead and decided to try a monthly subscription.

Reply from Page1books
Loved my package
Loved my package - the attention to detail, quality of products (mmmm, Theo chocolate) are awesome.

Reply from Page1books
The PERFECT Book Subscription
I found Page One Books while looking for an alternative to a popular monthly book subscription plan that was no longer meeting my needs. Page One Books is very personal — every book is chosen based on your requests — and the customer service can’t be beat. My most recent book, while perfectly matching my subscription profile, was not something I would read. My email was answered within an hour and a replacement book arrived in just a few days. And it’s a perfect match! I was asked to pass the first book along to someone who can enjoy it or donate to a free library. I love the individual attention I receive and highly recommend Page One Books!

Reply from Page1books
I was introduced to Page1 by a trusted…
I was introduced to Page1 by a trusted friend and have gifted 2 subscriptions to friends. They were thrilled and so am I.

Reply from Page1books
Tried Page1books via her fundraiser and…
Tried Page1books via her fundraiser and I'll definitely be back for more. The book I received is one I probably wouldn't have found on my own, loved, and is the rare book I'm considering keeping so I can re-read in the future.

Reply from Page1books
Page1 Books always has the best…
Page1 Books always has the best service!
They are friendly, efficient, and have great products. I always refer people to them.

Reply from Page1books
Page 1
Page 1. is fabulous. I loved the summer beach bag bundle and I am enjoying the first selection for my three month subscription. I love that I received books that were not on my radar, but were a perfect fit. The branding and packaging are on point. I also loved the little extras in my shipment. I will definitely renew my subscription and am really looking forward to the Modern Mrs. Darcy bundle this fall. Page 1. stands out from all other book subscriptions because of Brandy’s personal touch. Her love of books and readers shines through. Well done.

Reply from Page1books
This subscription is lots of fun
This subscription is lots of fun, great response time with any issues. Love it.

Reply from Page1books
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.