Paintmaster 2000 Limited Reviews 532

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very quick and helpful from my first e-mail asking for advice on painting the roof sections on my rather old horse trailer. The machinery enamel paint was delivered within a couple of days and had bee... See more

Rated 5 out of 5 stars

company is great to deal with very helpful additional to this wonderful support the products are fantastic you can tell as soon as you start using it. I have painted 4 houses using their paints and se... See more

Rated 4 out of 5 stars

I would have rated it 4.5/5 if I was able to. The ordering was straightforward- I did get slightly confused with the menus when I phoned up. Maybe that was my fault. The paint arrived within days. On... See more

Company replied

Rated 5 out of 5 stars

Informative webpage. Product arrived when predicted and very well packaged. The paint is nice to use and even after only one coat has made a difference to the waterproofness and finish of our stable... See more

Company replied

Company details

  1. Paint Manufacturer
  2. Do-it-Yourself Shop
  3. Home Improvement Store
  4. Manufacturer
  5. Paint Store

Written by the company

Paintmaster is the largest independent supplier of paint in the North West and we have two retail stores in the North West open to the trade and public. We take great pride in manufacturing paint in Derbsyhire to a high quality, distributed and delivered daily throughout the U.K. straight from the Factory to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product excellent

Product excellent, delivered promptly

October 2, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Jim,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Good quality varnish at a great price

Good quality varnish at a great price. Quick delivery and well packaged

September 5, 2023
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Micheal,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Very helpful when trying get the…

Very helpful when trying get the correct colour match and very fast delivery service once we confirmed the colour. Packaging was also very good keeping the contents safe and undamaged.

September 13, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Ricky,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Bob the builder …

I’ve used the paintmaster a few times now and the service has been great

August 22, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Andy,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Oil based paint

Paint was well wrapped, arrived on time and was easy to apply

September 4, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Robin,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 4 out of 5 stars

Excellent company

I would have rated it 4.5/5 if I was able to. The ordering was straightforward- I did get slightly confused with the menus when I phoned up. Maybe that was my fault. The paint arrived within days. One issue, I was concerned that there might be some confusion over my order, so I emailed a confirmation. Sadly no acknowledgement. No point in having an email address if incoming might be ignored. Still, no problems with continuing to use this company in the future.

September 3, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Christopher,

Thankyou for taking the time to leave a review.

We have slightly updated our phone menu selection. Thankyou for the feedback.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 1 out of 5 stars

still waiting on paint ordered over 10…

still waiting on paint ordered over 10 days

August 22, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Kevin,
We would have been more than happy to chase this up for you as soon as you felt there was a delay.
There was no need to wait 10 days. Just call or email! :)

I can see from the tracking there has been a delay in Edinburgh and we have been straight onto the customer service team sorting the issue.
My collegue has contacted you this morning to update you.

We can see you are a returning customer so we do apologise for a delayed service this time but feel free to contact us sooner in future if needed and we can rectify any delays in a much faster time period for you.

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team


Rated 5 out of 5 stars

Excellent product and service.

Excellent product and service.

August 29, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Kenneth,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

great products fast delivery

Great products fast delivery. ordered black bitumin this time , but all their products are great.

August 29, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello John,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very well packaged

August 15, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Julian,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, packaging and fast delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

good site and selection.

good site and selection.

just a little difficult to find what we wanted - a specific paint for parlours, but we found it in the end!

August 24, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Maureen,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, choice and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Good price

Good price, prompt delivery. Thanks very much.

August 23, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Christine,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Good prices just need to speed up…

Good prices just need to speed up delivery overall satisfied customer

August 22, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Andrew,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

efficient service

efficient service and helpfully presented website info

August 16, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Chris,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, website and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Very good company

Easy to use website. Delivery very efficient.

August 8, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello JP,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, website and delivery service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Bad review reverted to great :)

Had some issues with the colours that were sent out, as two of the same tins had very different colours - turns out they were different batches. My partner left a bad review, but I have to say that John from Paintmaster has dealt with the issues really well and sent out another 8L of paint free of charge to rectify the problem. I would say that Paintmaster is a great company (always good to support UK companies) with high quality paint and fast delivery times, but if you're ordering extra paint, just make sure you send in a tester to ensure the exact same batch or colour is matched the second time. They are very willing to help with great customer service.

August 19, 2023
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Jasmine,

Thankyou for taking the time to leave a review.
Apologies for the issue you had but we are happy you were satisfied with how we rectified it.

Thankyou for using us and we appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Roger,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and fast service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Great products and service

Great communication and fast delivery! The paintbos Amazing. Done my walls white. So easy to apply. Highly recommended.

August 14, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Amanda,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

great speedy service and good updates…

great speedy service and good updates throughout the process.

August 8, 2023
Unprompted review
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Gaynor,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and fast service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

Rated 5 out of 5 stars

Excellent service.

Really fast and efficient service and the paint is excellent too!!

August 7, 2023
Paintmaster 2000 Limited logo

Reply from Paintmaster 2000 Limited

Hello Frances,

Thankyou for taking the time to leave a review.

Thankyou for using us again and we are glad you are happy with our products, prices and service!

We appreciate your business and look forward to your custom again.

Kind regards,
The Paintmaster Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look