Very quick and helpful from my first e-mail asking for advice on painting the roof sections on my rather old horse trailer. The machinery enamel paint was delivered within a couple of days and had bee... See more
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company is great to deal with very helpful additional to this wonderful support the products are fantastic you can tell as soon as you start using it. I have painted 4 houses using their paints and se... See more
I would have rated it 4.5/5 if I was able to. The ordering was straightforward- I did get slightly confused with the menus when I phoned up. Maybe that was my fault. The paint arrived within days. On... See more
Company replied
Informative webpage. Product arrived when predicted and very well packaged. The paint is nice to use and even after only one coat has made a difference to the waterproofness and finish of our stable... See more
Company replied
Company details
Written by the company
Paintmaster is the largest independent supplier of paint in the North West and we have two retail stores in the North West open to the trade and public. We take great pride in manufacturing paint in Derbsyhire to a high quality, distributed and delivered daily throughout the U.K. straight from the Factory to your door.
Contact info
Units 12-17 Bingswood Industrial Est , SK23 7LY, Whaley Bridge, United Kingdom
- 01663 733633
- sales@paintmaster.co.uk
- www.paintmaster.co.uk
4.8
Excellent
532 reviews
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Reply from Paintmaster 2000 Limited
Hello Steve,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Same paint different colours
I oredered1L of the light grey oil based satinwood paint to see what it’s like (it did turn up slightly burst and leaking into the bag, but it was only a bit and the rest of the paint was fine and I'm on a tight time scale so just used it and loved the colour. We then ordered another 5L to paint the rest of the wood throughout the house with to match…. Painted it on and let it dry to find that it’s a much lighter grey. A very very different grey. I prefer the grey in the 1L but we now have 5L of the lighter grey that I dont have time to change now as we need to get it painted on before carpets being fitted next week. It has also added at least another 8 hours of work, for us to paint over the darker grey with the light for it to match, and spend time cutting in properly. I am probably going to also need to order more paint, but who knows which colour it will match.
I emailed to complain and have received no response.
The only good thing about this company is that the products do come quickly, but its a shame they cant get the products right.
August 2, 2023
Reply from Paintmaster 2000 Limited
Hello,
Thankyou to your partner for leaving us a such a lovely seperate review after this issue was quickly rectified by John in the office.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good quality product
Paint delivered well within time specified. Good quality product. Would use Paintmaster again.
July 25, 2023
Reply from Paintmaster 2000 Limited
Hello,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Jim,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Veey good service paint had leaked into…
Veey good service paint had leaked into box sent a new tin no quibble
July 20, 2023
Reply from Paintmaster 2000 Limited
Hello John,
Thankyou for taking the time to leave a review.
We apologise for any issue with delivery. We have since changed our carrier service from Sept 2023 and we now use APC overnight. 99% of our orders are delivered within 24hrs with email and text message communication.
We appreciate your business and look forward to your custom again to showcase our amazing upgrade on our delivery service.
Kind regards,
The Paintmaster Team
This is the second time I've ordered
This is the second time I've ordered, because it's value for money and quick delivery.
July 24, 2023
Reply from Paintmaster 2000 Limited
Hello Lynn,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
excellent service
I received my first tin on the date it stated, then after ordering a second tin that was lost by the courier you sent a replacement when notified.
Many thanks from one very satisfied customer
July 24, 2023
Reply from Paintmaster 2000 Limited
Hello Clive,
Thankyou for taking the time to leave a review.
We apologise for any delay in delivery. We have since changed our carrier service from Sept 2023 and we now use APC overnight. 99% of our orders are delivered within 24hrs with email and text message communication.
We appreciate your business and look forward to your custom again to showcase our amazing upgrade on our delivery service.
Kind regards,
The Paintmaster Team
Great product!
Fast delivery, brilliant packaging and a great product (oil based block sealer). Only criticism, the can was incredibly difficult to open. Almost destroyed it in the process. I've opened hundreds of cans over the years and for some unknown reason this was the worst.
July 20, 2023
Reply from Paintmaster 2000 Limited
Hello Rob,
Thankyou for taking the time to leave a review.
Apologies for any issue you had with opening the can.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Excellent Company to deal with and…
Excellent Company to deal with and quality products. John and team are very helpful and shipping is toot sweet. I ordered a bunch of clear wood preserve and shed paint. Both have great coverage and good consistency. Items arrive well packaged and when expected. They have a loyalty programme in place too which is awesome. Highly recommend.
May 17, 2023
Unprompted review
Reply from Paintmaster 2000 Limited
Hello Esme,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Alan,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Excellent price and excellent paint for…
Excellent price and excellent paint for painting a lodge great customer service
June 21, 2023
Reply from Paintmaster 2000 Limited
Hello David,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, pricing and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Colours shown online exactly matched…
Colours shown online exactly matched the paint and very quick delivery.
July 6, 2023
Reply from Paintmaster 2000 Limited
Hello Tina,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Excellent service from start to finish.
Excellent service from start to finish.
The paint we ordered was delivered very quickly and is a joy to use with a great finish. Cannot find a fault at all and will be definitely using paintmaster in the future.
July 12, 2023
Reply from Paintmaster 2000 Limited
Hello Lloyd,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good Service and Delivery
Second time I have purchased materials from this company and find their products and prices very reasonable, plus they deliver the goods efficiently.
July 11, 2023
Reply from Paintmaster 2000 Limited
Hello Roger,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Les,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and fast, free delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Got the paint I needed at a great…
Got the paint I needed at a great price! we bought the cladding paint to smarten up a faded panel in the parking area.
July 9, 2023
Reply from Paintmaster 2000 Limited
Hello Martyn,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good delivery on time.straight forward…
Good delivery on time.straight forward ordering on phone.
July 6, 2023
Reply from Paintmaster 2000 Limited
Hello Phillip,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
quick delivery and efficient service
July 6, 2023
Reply from Paintmaster 2000 Limited
Hello David,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Steve,
Thankyou for taking the time to leave a review.
Apologies if an email went astray! Please feel free to call us at head office any time if you feel we havent received your communication in future.
Thankyou for using us! We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
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