Palava.co Reviews 

204
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Palava is a great example of English fashion. I am a faithful customer, from France. Exceptional styling, design, patterns, colours, high quality and great customer service are a reflection of the tru... See more

Rated 5 out of 5 stars

Brilliant customer service once again from Palava Team. Purchased the mustard boxes zip up jacket, warm, easy to wear, smart, & original, so many compliments, I love it. A few items for Xmas gifts…s... See more

Rated 5 out of 5 stars

Really excellent visit to shop: the staff were great, kind , helpful. A bit like asking a friend for advice on cut, style etc. Came away with two dresses which will go perfectly with the rest of my... See more

Rated 5 out of 5 stars

I found Palava by chance on Facebook - loved the prints and immediately ordered an apron as a gift. It arrived quickly - well packaged in a funky brown paper postal sac - and is even nicer than I... See more

Company details

  1. Clothing Store

Written by the company

Colourful, unique and flattering dresses and knitwear for women. Ethically made in the UK and Europe with natural and sustainably sourced materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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No recent history of asking for reviews

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4.8

All reviews

(204)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Lovely cardigan but too expensive due…

Lovely cardigan but too expensive due to high taxes for export to France

March 26, 2023
Palava.co logo

Reply from Palava.co

Hello, thank you for taking the time to write us a review. We're sorry to hear you received all these duties to pay. We are really sad this is now the case since Brexit. As a result, we have set up a discount code WeLoveEU for our EU customers to get 20% off your order to hopefully cover these import taxes and duties. If you would like to get in touch with us, we can reimburse you 20% off your order to cover for this. We're so sorry for the inconvenience!
Kind regards,
The Palava Team

Rated 5 out of 5 stars

Lovely jumper

Lovely jumper, just the right colour, very soft.
Fast postage.
Excellent green credentials

March 17, 2023
Rated 5 out of 5 stars

Absolutely delighted.

I could not be more delighted with my dress. Prompt delivery, environmentally friendly packaging. Having what size worn and height of model, is genius and very helpful. Material is thicker than I expected and that NEVER happens!! So many compliments, I with definitely be ordering more. 😁❤️

March 1, 2023
Rated 5 out of 5 stars

I received my parcel promptly and in…

I received my parcel promptly and in environmentally friendly packaging. Thank you. The dress is beautiful. Even nicer 'in the flesh' or 'on the flesh' than on screen. Can't wait to wear it. Very satisfied with every aspect of my purchase.

February 27, 2023

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