Palava.co Reviews 

204
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Palava is a great example of English fashion. I am a faithful customer, from France. Exceptional styling, design, patterns, colours, high quality and great customer service are a reflection of the tru... See more

Rated 5 out of 5 stars

Brilliant customer service once again from Palava Team. Purchased the mustard boxes zip up jacket, warm, easy to wear, smart, & original, so many compliments, I love it. A few items for Xmas gifts…s... See more

Rated 5 out of 5 stars

Really excellent visit to shop: the staff were great, kind , helpful. A bit like asking a friend for advice on cut, style etc. Came away with two dresses which will go perfectly with the rest of my... See more

Rated 5 out of 5 stars

I found Palava by chance on Facebook - loved the prints and immediately ordered an apron as a gift. It arrived quickly - well packaged in a funky brown paper postal sac - and is even nicer than I... See more

Company details

  1. Clothing Store

Written by the company

Colourful, unique and flattering dresses and knitwear for women. Ethically made in the UK and Europe with natural and sustainably sourced materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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4.8

All reviews

(204)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful designs

This is the fifth purchase I have made from Palava - love their designs and the fit is superb. Quick to deliver and beautifully packaged. Top marks all round!

February 24, 2023
Rated 5 out of 5 stars

(Caledonian) road to paradise

The visit to the shop was worth every trip. Where else can you be welcomed and served by the designer herself? I was very taken with the place and the people - I bought a beautiful dress too.

January 26, 2023
Rated 4 out of 5 stars

Palava’s clothes are high quality and…

Palava’s clothes are high quality and a lovely design but I dearly wish they’d make some knitwear thats a bit longer waisted . I know its supposed to be 50’s style cinched waist but not all of us have and not everyone did then either . If you have any tits at all (which you are likely to have in the larger sizes) the waistband rides up all time which is upsetting because the jumpers are so nice . Please please - frustrated of Glasgow .

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality dress made with love

As always, swift delivery in a beautiful packaging with care.

My dress (Cynthia - Navy Constance Spry Dress) is absolutely gorgeous. Have been interested in the Cynthia dress for a few years and I finally had my hands on. It fits so well and is even more beautiful than what I saw online.

Love Palava clothes. It is made beautifully with lots of attentions in details and always gives me joy to wear.

January 31, 2023
Rated 5 out of 5 stars

Simply the best .

5 Stars for 5 star service and quality. To be honest what can you say about about this wonderful brand of clothing, it is ethical, excellent quality and lovely staff. Thank you Palava

February 1, 2023
Rated 5 out of 5 stars

I love Palava products

I love Palava products. The company is always there to assist for any enquiry, they are very helpful. I am very happy with the experience I've had with them.

February 3, 2023
Rated 5 out of 5 stars

Gorgeous company!

Beautiful clothes and amazing customer service. So impressed with this gorgeous company and delighted to have found them!

January 27, 2023
Rated 4 out of 5 stars

In progress: I haven’t received the item

Update: Seems like the Palava team is doing all it can to locate the item. Should also mention that they have been very helpful the whole process. Will review the actual cardigan when I (hopefully) have received it. The four stars are for their customer service.

. I haven’t received the item. Seems it is lost in transportation somehow. Very sad, both because I really want the cardigan, and because I’ve lost a lot of money

January 18, 2023
Palava.co logo

Reply from Palava.co

Hi Celine!
Thank you very much for reaching out. I have followed up on your order and have been able to identify that the problem was a wrong estimate of the delivery times (I have now updated this on the website to ensure our postage times are accurate).
With regards to your package, it is awaiting to be processed through customs by your local courier. I believe our warehouse have been in contact with updates and if customs processing goes well, your cardigan should be with you in the next week. Please feel free to email hello@palava.co if you still do not receive your package.
Thanks so much,
The Palava Team

Rated 5 out of 5 stars

Palava is perfection!

Palava is one of my absolute favourite clothing companies. The designs are beautiful, with a land-girl vintage feel, and the materials are impeccable. I'm in for life!

December 3, 2022

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