Paltalk Reviews 1,349

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The program is run down. People are very mean and rude on this program. This program act's and works almost like a virus. Dean, one of the support help tech's is kind of rude, when he is giving you... See more

Rated 1 out of 5 stars

If you want to be surrounded by drunks/stoners/gossips/npc's then this is place for you. You log in go to a big room and its all full of people giving virtual "hugs" to each other ad infinitum.... See more

Rated 3 out of 5 stars

Room owners band people for no reason Rooms are clicky Camgirls asking for money or private shows It used to be a nice place to come to o relax and have some nice chats not any more Also your Paltal... See more

Rated 3 out of 5 stars

Your old pal talk software is good your new pal is so complicated .Some times audio voices gone and nicks sticker in room.Sometomes if any nick raised hand even he down we see hand up.In mobile pal a... See more

Company details

Information provided by various external sources

Free video chat, instant messaging and chat rooms. Browse or search thousands of free chat rooms, or create your own. Webcam chat - up to 10 people at once.


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Auto-Renew and Double Billed

I requested not to have my account auto-renewed last year but you did it anyway. I didn't realize you had already billed me so I paid for another year and now i have two charges on my credit card. I have not yet begun to straighten this out.

Also, again, when I paid, I found directions to cancel the auto-renew but again, that doesn't work.

The website also said I would receive a receipt by email. I have yet to see that.

March 6, 2021
Rated 2 out of 5 stars

Some how i keep getting billed even…

Some how i keep getting billed even though i canceled and received a free 7 days....... Paltalk is still billing me after cancelation...... so no i'm not happy with the service ..... secondly the help room used to be full with red name helpers that expeditiously assisted you with all needs to date those same "Help" rooms are empty despite the multi cultural and topic options in help room you have to choose from.. pitiful Pal ...............

February 25, 2021
Rated 3 out of 5 stars

Your old pal talk software is good your…

Your old pal talk software is good your new pal is so complicated .Some times audio voices gone and nicks sticker in room.Sometomes if any nick raised hand even he down we see hand up.In mobile pal a person can not join adult rooms.You need to do lot of things to make mobile pal comfortable.One more request you allow people to continue old pal don't force upgrade even in old pal you need to allow one cam free view by black nick like you are allowing in new pal

February 19, 2021
Rated 4 out of 5 stars

hifi features

nice platform and its make me happy when play tunes on premium room, nice clarity sound.... much appreciate if paltalk upgrade from hifi to hifi stereo features soon......Thank you

February 18, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look