Panache For Kids Reviews 

80
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Extremely insulted at the sheer disrespect from the owner Trudi. This is apparently how she speaks about her customers who have built her business. Also being “elderly” is apparently a free pass to... See more

Rated 1 out of 5 stars

Ordered my daughter a new pair of school shoes as hers were broken, ordered Monday 20th Jan 2025. Checked tracking today Wednesday 22nd Jan because she's currently in trainers and my order has been ca... See more

Rated 5 out of 5 stars

Iv been ordering from Panache kids for a few years now & the clothes & shoes are exceptional quality, top brands at reasonable prices, just received another order today n I'm over the moon. Even got m... See more

Rated 5 out of 5 stars

I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends . Every time we have visited the assistance and advice has been ama... See more

Company replied

Company details

  1. Children's Clothing Store

Written by the company

We sell an exciting selection of baby wear, boys and girls clothing for ages newborn to teen. With a vast range of brands, various footwear collections and our very own traditional footwear.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

80 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(80)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Little granddaughter’s red patent shoes….

Bought my little granddaughter the cutest leather pair of traditional children red patent shoes. Beautifully made, absolutely stunning.
They were beautifully and securely wrapped for postage and swiftly delivered.
Thank you Panache, I will be purchasing from you again in the future!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Have been buying clothes online from panache for over 2years
Have never had a problem
Excellent experience always recommend others

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent children clothing

Panache have the most fabulous baby and children clothes . My last order was Mayoral outfits for my granddaughters and grandson, the quality is excellent and true to size .
The garments came beautifully wrapped and plenty of notifications from ordering to delivery.
I would recommend Panache to everyone.

August 3, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Thank you for taking the time to leave us such a lovely review.
We look forward to seeing you again soon!

Rated 2 out of 5 stars

Gift Voucher - Customer Service Issue

I received a £50 gift voucher for Panache Kids when our daughter was born - in all the excitement of having a child, moving city, and buying our first house, we lost the gift voucher, only for it to turn up again last month.

We tried to place an order but the gift voucher wasn't accepted - having emailed customer service on 6th July, they promptly replied the next day to explain the voucher had expired but if I sent a photo of it they'd see what could be done. It's worth noting that the vouchers don't have an expiry date printed on them.

I replied with a photo on the same day and haven't heard from them again, despite sending a follow up email enquiry on 12th July, 18th July, 26th July, and 1st August. I also called on 21st July and the lovely person I spoke to said they'd pass my message on to someone in customer services, but no contact was made.

The stock looks great, the shop team were so helpful, but the customer service has really been lacking. I'm still hoping I can speak with someone as it's not unusual for a gift voucher's expiration date to be extended as a gesture of good will, considering the circumstances.

I'm sure they're a fabulous company but it does feel like I'm being purposefully ignored in the hope I go away.

August 1, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Hi Elliot,

It was lovely to speak to you earlier.

As explained on the phone, it looks like there was a miscommunication somewhere along the line.

I'm so glad that we managed to get this resolved and hope your daughter loves her new wellies!

Rated 5 out of 5 stars

1st time

1st time
Shopping with panache

Great service ! Quick delivery

Happy with my bargains

Thanks again I will be shopping with you again ( from Glasgow scotland)

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

The best!!

Fantastic shop! Next day delivery service is just fabulous! Less than 24h from placing an order I had the shoes with me and I needed them urgently for my little girl. I will shop here from now on!!

June 13, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Hi Daria, thank you! So pleased that you are happy with your order.

Rated 5 out of 5 stars

Really great price for my daughter …

Really great price for my daughter outfits and really good delivery I've had no problem whatsoever ever with panache kids even told my sister about them she now buys from them to

June 20, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Thank you for the recommendation :)

Rated 5 out of 5 stars

Five ⭐️

Panache has such a good selection of clothing both online and in store. I like how active they are on social media too - it’s a great way of seeing their latest stock. Customer Service always respond really quickly to my queries and my purchases are always delivered within the expected time.

June 14, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Thank you for your kind words, Laura.

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