Extremely insulted at the sheer disrespect from the owner Trudi. This is apparently how she speaks about her customers who have built her business. Also being “elderly” is apparently a free pass to... See more
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See what reviewers are saying
Ordered my daughter a new pair of school shoes as hers were broken, ordered Monday 20th Jan 2025. Checked tracking today Wednesday 22nd Jan because she's currently in trainers and my order has been ca... See more
Iv been ordering from Panache kids for a few years now & the clothes & shoes are exceptional quality, top brands at reasonable prices, just received another order today n I'm over the moon. Even got m... See more
I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends . Every time we have visited the assistance and advice has been ama... See more
Company replied
Company details
Written by the company
We sell an exciting selection of baby wear, boys and girls clothing for ages newborn to teen. With a vast range of brands, various footwear collections and our very own traditional footwear.
Contact info
Unit 2 Francis Works, EN11 0NT, Hoddesdon, United Kingdom
- 01992708800
- customerservices@panachekids.co.uk
- www.panachekids.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Little granddaughter’s red patent shoes….
Bought my little granddaughter the cutest leather pair of traditional children red patent shoes. Beautifully made, absolutely stunning.
They were beautifully and securely wrapped for postage and swiftly delivered.
Thank you Panache, I will be purchasing from you again in the future!
Excellent company
Have been buying clothes online from panache for over 2years
Have never had a problem
Excellent experience always recommend others
Amazing and very helpful
Quick delivery great quality bought…
Quick delivery great quality bought from panache kids for years for both my girls will definitely buy again 🤩
Fab thankyou ❤️❤️❤️❤️
Great place to shop panache kids
Great customer service lovely goods fast delivery good quality items :-)
Excellent children clothing
Panache have the most fabulous baby and children clothes . My last order was Mayoral outfits for my granddaughters and grandson, the quality is excellent and true to size .
The garments came beautifully wrapped and plenty of notifications from ordering to delivery.
I would recommend Panache to everyone.

Reply from Panache For Kids
Gift Voucher - Customer Service Issue
I received a £50 gift voucher for Panache Kids when our daughter was born - in all the excitement of having a child, moving city, and buying our first house, we lost the gift voucher, only for it to turn up again last month.
We tried to place an order but the gift voucher wasn't accepted - having emailed customer service on 6th July, they promptly replied the next day to explain the voucher had expired but if I sent a photo of it they'd see what could be done. It's worth noting that the vouchers don't have an expiry date printed on them.
I replied with a photo on the same day and haven't heard from them again, despite sending a follow up email enquiry on 12th July, 18th July, 26th July, and 1st August. I also called on 21st July and the lovely person I spoke to said they'd pass my message on to someone in customer services, but no contact was made.
The stock looks great, the shop team were so helpful, but the customer service has really been lacking. I'm still hoping I can speak with someone as it's not unusual for a gift voucher's expiration date to be extended as a gesture of good will, considering the circumstances.
I'm sure they're a fabulous company but it does feel like I'm being purposefully ignored in the hope I go away.

Reply from Panache For Kids
1st time
1st time
Shopping with panache
Great service ! Quick delivery
Happy with my bargains
Thanks again I will be shopping with you again ( from Glasgow scotland)
Always love our items from panache…
Always love our items from panache kids, easy shopping and fast shipping. 100% recommended and trusted
The best!!
Fantastic shop! Next day delivery service is just fabulous! Less than 24h from placing an order I had the shoes with me and I needed them urgently for my little girl. I will shop here from now on!!

Reply from Panache For Kids
Would recommend this shop
Beautiful outfits as always and fast delivery *****

Reply from Panache For Kids
Always order from Panache and love…
Always order from Panache and love everything I’ve had, never any issues, fab

Reply from Panache For Kids
Was very happy with my Purchase very…
Was very happy with my Purchase very good service

Reply from Panache For Kids
Really great price for my daughter …
Really great price for my daughter outfits and really good delivery I've had no problem whatsoever ever with panache kids even told my sister about them she now buys from them to

Reply from Panache For Kids
Excellent quality shoes fitted perfect…
Excellent quality shoes fitted perfect just as described came very well packaged very happy with my purchase

Reply from Panache For Kids

Reply from Panache For Kids
Five ⭐️
Panache has such a good selection of clothing both online and in store. I like how active they are on social media too - it’s a great way of seeing their latest stock. Customer Service always respond really quickly to my queries and my purchases are always delivered within the expected time.

Reply from Panache For Kids
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