Panache For Kids Reviews 

80
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Extremely insulted at the sheer disrespect from the owner Trudi. This is apparently how she speaks about her customers who have built her business. Also being “elderly” is apparently a free pass to... See more

Rated 1 out of 5 stars

Ordered my daughter a new pair of school shoes as hers were broken, ordered Monday 20th Jan 2025. Checked tracking today Wednesday 22nd Jan because she's currently in trainers and my order has been ca... See more

Rated 5 out of 5 stars

Iv been ordering from Panache kids for a few years now & the clothes & shoes are exceptional quality, top brands at reasonable prices, just received another order today n I'm over the moon. Even got m... See more

Rated 5 out of 5 stars

I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends . Every time we have visited the assistance and advice has been ama... See more

Company replied

Company details

  1. Children's Clothing Store

Written by the company

We sell an exciting selection of baby wear, boys and girls clothing for ages newborn to teen. With a vast range of brands, various footwear collections and our very own traditional footwear.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

80 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(80)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Really good selection of clothes for my baby girl. Great customer service when I enquired about sizing. Delivery was quick too!

May 10, 2023
Unprompted review
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Reply from Panache For Kids

Thanks Kirsty, we hope to see you and your lovely smiley baby again soon!

Rated 5 out of 5 stars

One Happy Girl!

Beautiful product, as described. Extremely fast delivery. Thank you!

May 23, 2023
Unprompted review
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Reply from Panache For Kids

Fabulous! So pleased that you're happy with your order :)

Rated 5 out of 5 stars

Have shopped at Panache since my…

Have shopped at Panache since my children were little. Now buying for my Grandchildren. Have shopped in store and online. Friendly and helpful staff. Such quick delivery and always packed perfectly 🥰

June 7, 2023
Unprompted review
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Reply from Panache For Kids

Thank you, Karen. We love seeing you and can't wait to meet the newest addition to your family!

Rated 5 out of 5 stars

Amazing range and excellent service

I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends .
Every time we have visited the assistance and advice has been amazing from the staff.
Last visit we were looking for a selection of outfits of particular style we were able to find everything plus a few extra lovely bits.
Lovely store and a pleasure every time

Also ordered online one occasion same great service received order 2 days later

Thank you

May 31, 2023
Unprompted review
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Reply from Panache For Kids

Hi Ben, thanks for taking the time to write a review and thank you for your kind words.

Rated 5 out of 5 stars

Highly Recommend Panache Kids!

I’ve shopped at Panache Kids for many years & I’ve always been very happy with all my purchases! Great quality at discounted prices!
Amazing Customer Service from all the girls, who are always happy to help out!! I highly recommend!!!

June 2, 2023
Unprompted review
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Reply from Panache For Kids

Thanks for your lovely review. Have a lovely weekend!

Rated 5 out of 5 stars

Panache ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Quick delivery and good customer service… highly recommend. I have ordered from panache online for numerous years and they always have a good selection…

June 2, 2023
Unprompted review
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Reply from Panache For Kids

Thanks, Luigi!

Rated 5 out of 5 stars

Lovely item

Lovely item, fast delivery
Thank you so much for this beautiful item can’t wait to see my little boy in them when we go on holidays

May 26, 2023
Unprompted review
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Reply from Panache For Kids

Thanks, Danielle! Look forward to seeing the pics!

Rated 5 out of 5 stars

This company is fantastic I had a issue…

This company is fantastic I had a issue with my payment and Trudi sorted it out even though it was bank holiday Monday I will definitely be ordering from here again so for people saying that the customer service is terrible I was very impressed

May 29, 2023
Unprompted review
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Reply from Panache For Kids

Thank you, Andrew. Apologies for the issue but I'm glad we could get it sorted for you!

Rated 5 out of 5 stars

Amazing place to shop!

Amazing place to shop for children clothes! Stunning range of designs with lots of variety. The windows look fabulous and there is always a friendly and professional service when ever I visit. I'd recommend shopping there to kit out your Children for all seasons.

May 25, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Hi Anna, thank you so much!

Rated 5 out of 5 stars

Very impressed

Very impressed, I placed an order on the website on a Tuesday, received my delivery by DPD the next day.
It was gift packaged for me at no extra cost as this will a present for my grand daughter.
Highly recommended, I’ll be back as she’s already thinking about her summer holidays.👙🏝️😎

May 23, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Hi Al, thanks so much for the positive feedback.
I’m sure your granddaughter will love what you’ve chosen! Have a lovely bank holiday weekend.

Rated 5 out of 5 stars

I have been ordering from Panache for…

I have been ordering from Panache for years, always had excellent service and every order arrives perfectly and on time.

May 23, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Hi Nicola, thank you for your lovely review. We look forward to sending you many more orders!

Rated 5 out of 5 stars

Super place to find stuff for kids

A super little boutique shop where I have bought all sorts of cool shoes and clothes for years. Thanks for the boots - arrived quickly as usual

May 12, 2023
Unprompted review
Panache For Kids logo

Reply from Panache For Kids

Many thanks for your review. We are so pleased that you are happy with your order.

Rated 1 out of 5 stars

FRAUDULENT COMPANY…

Ordered some beautiful £60 heavily beaded boots June 2022. They were delivered with a small piece of rubber missing from the sole and the beads seem faded on one side. I have rang monthly - I am first in line for call to be answered and it will stay this way up to an hour. ? Phone lines unmanned?! I've emailed 3-4 times over the last 7 months. Not one reply. Reporting to Trading Standards and hopefully Ombudsman. This company is clearly FRAUDULENT. After care is none existent - BE WARNED!

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

‘Shop credit’ which don’t work

Given a credit note which don’t work, tried contacting multiple times to sort it out and getting ignored. Told me where to put the credit number during checkout even though I told them it’s not working no matter how much I try. Then got ignored instead of fixing the issue.

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

It’s been 2.5 months since Panache kids…

It’s been 2.5 months since Panache kids has taken the money from my account without delivering the order. Instead of trying to resolve the issue, ever since I have provided them with the proof of the bank statement and transaction going through - they are ignoring all my emails. the item I was purchasing went out of stock while I was checking out, so they weren’t able to fulfil the order - yet they are refusing to refund me and instead are IGNORING my emails. How is that even allowed? From this point financial ombudsman will step it, but please please please - any potential buyers, be aware of this fraudulent company.

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Placed an order with Panche and the…

Placed an order with Panche and the delivery didn’t come and they couldn’t re deliver in time for when I needed the item I called Panche as I was told by DPD they could fix it and they exceeded my expectations they cancelled the delivery with DPD and sent out a new pair with next day delivery with Royal Mail they didn’t have the original size I wanted but they added some innersoles all at their expense! The customer service was amazing and so helpful I have never experienced customer service so good before!

November 4, 2022
Unprompted review

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