Extremely insulted at the sheer disrespect from the owner Trudi. This is apparently how she speaks about her customers who have built her business. Also being “elderly” is apparently a free pass to... See more
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Ordered my daughter a new pair of school shoes as hers were broken, ordered Monday 20th Jan 2025. Checked tracking today Wednesday 22nd Jan because she's currently in trainers and my order has been ca... See more
Iv been ordering from Panache kids for a few years now & the clothes & shoes are exceptional quality, top brands at reasonable prices, just received another order today n I'm over the moon. Even got m... See more
I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends . Every time we have visited the assistance and advice has been ama... See more
Company replied
Company details
Written by the company
We sell an exciting selection of baby wear, boys and girls clothing for ages newborn to teen. With a vast range of brands, various footwear collections and our very own traditional footwear.
Contact info
Unit 2 Francis Works, EN11 0NT, Hoddesdon, United Kingdom
- 01992708800
- customerservices@panachekids.co.uk
- www.panachekids.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Highly recommend!
Really good selection of clothes for my baby girl. Great customer service when I enquired about sizing. Delivery was quick too!

Reply from Panache For Kids
One Happy Girl!
Beautiful product, as described. Extremely fast delivery. Thank you!

Reply from Panache For Kids
Have shopped at Panache since my…
Have shopped at Panache since my children were little. Now buying for my Grandchildren. Have shopped in store and online. Friendly and helpful staff. Such quick delivery and always packed perfectly 🥰

Reply from Panache For Kids
Amazing range and excellent service
I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends .
Every time we have visited the assistance and advice has been amazing from the staff.
Last visit we were looking for a selection of outfits of particular style we were able to find everything plus a few extra lovely bits.
Lovely store and a pleasure every time
Also ordered online one occasion same great service received order 2 days later
Thank you

Reply from Panache For Kids
Highly Recommend Panache Kids!
I’ve shopped at Panache Kids for many years & I’ve always been very happy with all my purchases! Great quality at discounted prices!
Amazing Customer Service from all the girls, who are always happy to help out!! I highly recommend!!!

Reply from Panache For Kids
Panache ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Quick delivery and good customer service… highly recommend. I have ordered from panache online for numerous years and they always have a good selection…

Reply from Panache For Kids
Lovely item
Lovely item, fast delivery
Thank you so much for this beautiful item can’t wait to see my little boy in them when we go on holidays

Reply from Panache For Kids
The bodysuits were amazing quality and true to size
The items were amazing quality and they were shipped out really quick I will definitely be ordering again from them

Reply from Panache For Kids

Reply from Panache For Kids
This company is fantastic I had a issue…
This company is fantastic I had a issue with my payment and Trudi sorted it out even though it was bank holiday Monday I will definitely be ordering from here again so for people saying that the customer service is terrible I was very impressed

Reply from Panache For Kids
Definitely recommend, staff are amazing!!!
I’ve shopped at Panache for years and it’s always been great, the staff are amazing and so helpful. Would definitely recommend!!!

Reply from Panache For Kids
Amazing place to shop!
Amazing place to shop for children clothes! Stunning range of designs with lots of variety. The windows look fabulous and there is always a friendly and professional service when ever I visit. I'd recommend shopping there to kit out your Children for all seasons.

Reply from Panache For Kids
Very impressed
Very impressed, I placed an order on the website on a Tuesday, received my delivery by DPD the next day.
It was gift packaged for me at no extra cost as this will a present for my grand daughter.
Highly recommended, I’ll be back as she’s already thinking about her summer holidays.👙🏝️😎

Reply from Panache For Kids
I have been ordering from Panache for…
I have been ordering from Panache for years, always had excellent service and every order arrives perfectly and on time.

Reply from Panache For Kids
Super place to find stuff for kids
A super little boutique shop where I have bought all sorts of cool shoes and clothes for years. Thanks for the boots - arrived quickly as usual

Reply from Panache For Kids
FRAUDULENT COMPANY…
Ordered some beautiful £60 heavily beaded boots June 2022. They were delivered with a small piece of rubber missing from the sole and the beads seem faded on one side. I have rang monthly - I am first in line for call to be answered and it will stay this way up to an hour. ? Phone lines unmanned?! I've emailed 3-4 times over the last 7 months. Not one reply. Reporting to Trading Standards and hopefully Ombudsman. This company is clearly FRAUDULENT. After care is none existent - BE WARNED!
‘Shop credit’ which don’t work
Given a credit note which don’t work, tried contacting multiple times to sort it out and getting ignored. Told me where to put the credit number during checkout even though I told them it’s not working no matter how much I try. Then got ignored instead of fixing the issue.
It’s been 2.5 months since Panache kids…
It’s been 2.5 months since Panache kids has taken the money from my account without delivering the order. Instead of trying to resolve the issue, ever since I have provided them with the proof of the bank statement and transaction going through - they are ignoring all my emails. the item I was purchasing went out of stock while I was checking out, so they weren’t able to fulfil the order - yet they are refusing to refund me and instead are IGNORING my emails. How is that even allowed? From this point financial ombudsman will step it, but please please please - any potential buyers, be aware of this fraudulent company.
Placed an order with Panche and the…
Placed an order with Panche and the delivery didn’t come and they couldn’t re deliver in time for when I needed the item I called Panche as I was told by DPD they could fix it and they exceeded my expectations they cancelled the delivery with DPD and sent out a new pair with next day delivery with Royal Mail they didn’t have the original size I wanted but they added some innersoles all at their expense! The customer service was amazing and so helpful I have never experienced customer service so good before!
Interesting things for teenage girls
Interesting things for teenage girls. But it's too expensive for me. I only buy from them on sale.
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