I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You ca... See more
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Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
Contact info
1 North Bridge Road #16-01 High Street Centre Singapore 179094, 179094, Singapore
- 0065 3159 3053
- service@pandaremit.com
- www.pandaremit.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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I lost my money
I lost my money. It's been 2 weeks since I remitted money. Customer service gives very little feedback

Reply from PandaRemit
There seems to be no strict account…
There seems to be no strict account verification process in place. I accidentally entered an incorrect 11-digit account number instead of the correct 12-digit number, even though all other details like account name and IFSC code were valid. Surprisingly, the app still marked the account as verified and proceeded with the transfer.
When I contacted the recipient bank, they confirmed that 11-digit account numbers are invalid and such transactions would be rejected. However, the app misleadingly showed the account as verified and the transfer as successful. This is a serious issue that needs to be addressed to prevent such errors and potential financial loss.

Reply from PandaRemit
I DONT RECOMMEND PANDA REMIT
First time user, bad experience. Money sent, had been 24 hours and money is stuck in status "waiting to receive". Online chat no response. The 24 hours hotline has no one on the line to assist. So now I'm left to just waiting for the funds to go through. Good rates is like a bait and then you're left to worry on your own until money goes through. Not worth trying this out. All the reviews and claims on 2 minutes transfer is a lie.

Reply from PandaRemit
I'm really satisfied with Panda Remit…
I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And it's very easy to click on its APP pages. I highly recommend it to any friend who needs to do cross-border remittances.
After 5 days money was indeed credited.
Did a transfer Thursday evening. Money was promised in mins. It's been 24 hours Friday evening still stuck. No customer support, customer service in WhatsApp says money Should have come. But where is it?
Update : 07-03-2025
Finally money credited. Biggest worry is there is not European customer service number, Also the online chat is always offline. They say due to china holiday period, but the service must be improved in this aspect. if you says with in mins it should come within mins.

Reply from PandaRemit
Good exchange rate and fast transfer
Good exchange rate and fast transfer
It's great I actually enjoyed using…
It's great I actually enjoyed using panda remit
Easy and faster Good
Easy and faster exchange,good rate
Very fast & easy use
This company is not very transparent
This company is not very transparent. Was attemting to send a remittance on a weekend before the holiday on Monday. They never informed me that there will be delays in completion of remittance. Was messaging them several times and no explanation was given. Will consider using other platforms than this. Never again!

Reply from PandaRemit
Very fast and smoothly
Very fast and smoothly, registered, fill the recipient paynow than I received the money
very fast transaction
very fast transaction. and the customer service will answer promptly. thankyou
PandaRemit is a popular online…
PandaRemit is a popular online remittance service that allows users to send money globally. Here are some benefits of using PandaRemit:
- *Easy to use*: PandaRemit's platform is user-friendly, making it simple to send money across borders.
- *Quick transfers*: PandaRemit offers fast and efficient transfers, with most transactions processed within minutes.
- *Competitive exchange rates*: PandaRemit provides competitive exchange rates, helping users save money on their transfers.
- *Low fees*: PandaRemit's fees are relatively low compared to traditional remittance services.
- *Secure and reliable*: PandaRemit prioritizes security and reliability, ensuring users' transactions are protected.
Overall, PandaRemit is a convenient and efficient way to send money globally.
So fast 😍 I couldn’t believe that was…
So fast 😍 I couldn’t believe that was really fast received ✅ that was really good .. good job panda remit.
This is my first time for using panda…
This is my first time for using panda remittance it was difficult for me but finally I made it,thank you panda remittance
Worst app (avoid)
Worst app, bogus advertisement as fast as 2 mins. The same reply from customer care. The transaction is still pending.
I will never use them again.
Edit: After a complaint transaction is completed promptly, please don't create an environment where a customer needs to complain to get work done. Secondly, advertise what you can achieve. Don't mislead customers.
Scores corrected after the resolution, hope to give you more in the future.
Good luck!

Reply from PandaRemit
Hassle-free remittance app which brings…
Hassle-free remittance app which brings me direct transfer the conversion amount to TNGo all! Love this!
customer service can do better
Dear,
Today, I made a transfer via Panda Remit for the first time. I intended to transfer €200, but €200 was deducted twice from my account (a total of €400) for the same transaction.
Transaction No :1349081306943721472
(What I received is also only €200.)
I contacted them via WhatsApp and email, but the only response I received was “I’ll check” five hours ago. Since then, I haven’t heard anything back.
I hope I can get help ASAP.
UPDATE:
Money refund has been processed.
App is great and money transfer is fast.
Points for improvement:
Costumer service.

Reply from PandaRemit
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