PANTHUR Reviews 

219
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more

Rated 1 out of 5 stars

They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more

Rated 1 out of 5 stars

WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more

Rated 3 out of 5 stars

Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

219 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(219)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and navigate

Easy to use and navigate. Very happy with response to queries. When I'm ready, I'll be hooking up with Panthur again.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

I love these guys!

I love these guys!! They have gotten me out of trouble on numerous occasions with my websites, all due to weird issues which I had no idea how to fix. The advice and technical assistance are always spot-on, my website loads fast - a must for any website, let alone an e-commerce website!!

March 18, 2019
Unprompted review
Rated 2 out of 5 stars

Speeds were good when I first signed…

Speeds were good when I first signed up. But since the sale, I've noticed things had started to slow down. I had problems with random 20 second load times. The server would just hang and not load the site. I spoke numerous times with tech support who were always friendly and helpful but had no clue what the problem was. I have since switched to a new host and my speeds are considerably faster. My wp-admin loads so much quicker too. Panthur's servers are just really underperforming now. Pricing and communication was always great, but it's just not suitable for WordPress in my experience.

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

Panthur rocks - good value and great support.

Panthur rocks! These guys know how to do customer service and support. Plus their technology is reliable and easy to use. I recommend them to anyone who needs value for money hosting with great backup support.

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

Like a breath of fresh air compared to…

Like a breath of fresh air compared to any of our previous providers. Self-management of services is fast and easy as well as comprehensively documented. If very occasionally you need support, it's highly responsive and effective.

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

Best service available

Panthur is the best hosting service (and related services) out there! Well priced, quality products and there customer service is second to none. I really can't recommend them highly enough. I have used them for both Australian and international projects and the results are the same; outstanding.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

I am so glad we moved to Panthur

I am so glad we moved to Panthur. I could not fault their customer service and tech support. I haven't had an issue with service in the two years our organisation has been with them.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

A local call centre and people that…

A local call centre and people that understand your problem and then fix it.
I have had a number of provider's since 2000; most were good, other were too busy delivering eats but Panthur stands out as the best in 18 years. They also register the less common Top Level Domains like dot town.

March 14, 2019
Unprompted review

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