I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more
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They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more
WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more
Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more
Company details
Information provided by various external sources
Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.
Contact info
201 Elizabeth Street, 2000, Sydney, Australia
- 1300 735 272
- www.panthur.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Easy to use and navigate
Easy to use and navigate. Very happy with response to queries. When I'm ready, I'll be hooking up with Panthur again.
Excellent customer support
Excellent customer support, easy to use systems, reliable service.
I love these guys!
I love these guys!! They have gotten me out of trouble on numerous occasions with my websites, all due to weird issues which I had no idea how to fix. The advice and technical assistance are always spot-on, my website loads fast - a must for any website, let alone an e-commerce website!!
Speeds were good when I first signed…
Speeds were good when I first signed up. But since the sale, I've noticed things had started to slow down. I had problems with random 20 second load times. The server would just hang and not load the site. I spoke numerous times with tech support who were always friendly and helpful but had no clue what the problem was. I have since switched to a new host and my speeds are considerably faster. My wp-admin loads so much quicker too. Panthur's servers are just really underperforming now. Pricing and communication was always great, but it's just not suitable for WordPress in my experience.
Very happy with my website provider
Very happy with my website provider. Good price / quality and love there chat support and response times.
Reasonably priced for a reasonable…
Reasonably priced for a reasonable amount of data.No down time experienced to date.
Has all worked seamlessly.
Panthur rocks - good value and great support.
Panthur rocks! These guys know how to do customer service and support. Plus their technology is reliable and easy to use. I recommend them to anyone who needs value for money hosting with great backup support.
Reliable service with great response team
My experience with Panthur over many years is that if I have an issue it is dealt with promptly and resolved.
Like a breath of fresh air compared to…
Like a breath of fresh air compared to any of our previous providers. Self-management of services is fast and easy as well as comprehensively documented. If very occasionally you need support, it's highly responsive and effective.
I like the range of products on offer…
I like the range of products on offer and have found the access and response from the service team to be clear and very effective.
These guys have excellent customer…
These guys have excellent customer service. They reply within minutes even on weekends.
Best service available
Panthur is the best hosting service (and related services) out there! Well priced, quality products and there customer service is second to none. I really can't recommend them highly enough. I have used them for both Australian and international projects and the results are the same; outstanding.
I am so glad we moved to Panthur
I am so glad we moved to Panthur. I could not fault their customer service and tech support. I haven't had an issue with service in the two years our organisation has been with them.
Everything works well and my questions…
Everything works well and my questions have been answered quickly and completely.
I have always found Panthur friendly on…
I have always found Panthur friendly on the phone and over email. Great service and well priced.
Great infrastructure and services and…
Great infrastructure and services and outstanding support. Been using Panthur for years for all managed hosting projects and I'm willing to keep doing in the future
A local call centre and people that…
A local call centre and people that understand your problem and then fix it.
I have had a number of provider's since 2000; most were good, other were too busy delivering eats but Panthur stands out as the best in 18 years. They also register the less common Top Level Domains like dot town.
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