PANTHUR Reviews 

219
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more

Rated 1 out of 5 stars

They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more

Rated 1 out of 5 stars

WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more

Rated 3 out of 5 stars

Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(219)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support team!

For the last couple of years, Panthur have been a fantastic company who have followed through on their great packages with excellent and very accessible customer service.
The customer support team have helped me out very quickly and patiently whenever I have created problems experimenting with my website hosting!
Thank you Panthur for keeping old fashioned service alive in the modern world of tech.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Top notch service provider

My experience with Panthur is excellent. I moved my services across from another well known provider approximately 3 years ago. I have had nothing but professional service from Panthur over that time. Highly recommended.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

First class!

Have been with Panthur for 8 years now. Great pricing, very limited downtime and the support is first rate. Highly recommend!

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Panthur has worked well for me

I am an experienced but not expert user with a couple of websites hosted on Panthur.

Panthur has worked well and Panthur support has provided immediate solutions when anything went wrong.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Top notch

Great service, never had any issues. Quick response to any queries. Would absolutely recommend to anyone!

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Flawless

Transfer of hosting went flawlessly and since the transfer to Panthur we have n't had a single issue. Seamless, constant and excellent performance.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great products and pricing. Service is always exceptional with super fast response time and friendly, helpful staff. I have always been able to solve my problem there and then after contacting support. I have recommended Panthur many times. Excellent Aussie company.

March 13, 2019
Unprompted review
Rated 4 out of 5 stars

Very reliable hosting service

Very reliable hosting service. Not the cheapest but uptime is excellent, support is available by email AND phone, which is important to me. The Panthur knowledge base and video tutorials are also excellent. It is only the higher price that stops it from being 5 stars. Saying that, I am happy to pay this price and will stay with Panthur while they continue to provide an exceptional service.

March 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look