We bought a bracelet with the name of our children less than a year ago. Even when we took really good care of the bracelet, the level of deterioration after one year, even while we took good care of... See more
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The product is well made, we really liked that they paid attention to detail. Most importantly, customer service experience was rated 5/5. It was easy to communicate with them via email, quick respons... See more
I was indecisive about purchasing due to being based out of the country and I needed as a Christmas gift. However, the delivery was acceptable and the bracelet is perfect! The material is great qualit... See more
Once I finally received the bracelet I could automatically tell it’s a quality bracelet. It feels durable and comfortable! Fits perfectly on my wrist and since it’s waterproof I don’t have to ever rem... See more
Company details
Written by the company
Personalisierte Geschenkartikel für Papa & Mama, bei uns findest Du das perfekte Geschenk für Deinen Lieblingsmenschen.
Contact info
Weyerhofstr. 68, 47803, Krefeld, Germany
- Info@papasplatz.de
- www.papasplatz.de
4.4
Excellent
4K reviews
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Hasn’t replied to negative reviews
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Wonderful product
December 11, 2023
Took a little longer than planned to…
Took a little longer than planned to arrive but overall great, quality product!
December 11, 2023
I liked my bracelet that I purchased
December 8, 2023
Product and customer service are both great!
Product is great my husband loved it. Strong sturdy and stylish! I did encounter trouble with shipping, but customer service was patient with me and respectful the entire time!
December 7, 2023
Reply from Papasplatz
Hi Stella,
we double checked your tracking number and your parcel is still on its way to you (last update from USPS was yesterday from Denver).
We are very sorry about this delay in the delivery of your order.
As we can see you already contacted our customer support team. Please let them know if you do not receive your order within the next few days or if the tracking does not update anymore and our customer support will take care of everything for you.
Again, please accept our sincere apologies for this delay.
Best,
Matthias from Papasplatz
Did not receive
I have not received the bracelet I ordered. It was to be a Christmas present.
December 8, 2023
Reply from Papasplatz
Hi Sherri,
our customer support team has reached out to you!
We are very sorry for this delay caused by DHL. We checked you order number and the shipment will arrive soon.
Our customer support already offered you a discount for this delay.
Again, please accept our sincere apologies for the delay.
Best,
Matthias from Papasplatz
Quality bracelet!!
Once I finally received the bracelet I could automatically tell it’s a quality bracelet. It feels durable and comfortable! Fits perfectly on my wrist and since it’s waterproof I don’t have to ever remove it for any reason. I will definitely be buying another one in the future!
December 1, 2023
I still do not have the bracelets
I still do not have the bracelets. They were supposed to be here before Christmas and they still have not come.
December 8, 2023
Reply from Papasplatz
Hi Janelle,
we just checked your tracking number and your order meanwhile has arrived.
We are very sorry for this delay caused by DHL.
Our customer support team has reached out to you, too!
Best,
Matthias from Papasplatz
Beautiful bracelet
Beautiful bracelet. High quality. Long shipping time. Overall, extremely happy!
December 6, 2023
Shipping took extra long then expected
Shipping took extra long then expected! Waited almost 3 weeks
December 7, 2023
These are gorgeous
These are gorgeous! Amazing quality! I had to email a change of size and they were so prompt and so incredibly helpful! 10/10 recommend!!!
December 7, 2023
Product never arrived
Have not received the order yet I keep getting emails to review the product.
December 6, 2023
Reply from Papasplatz
Hello Kimberley,
We are very sorry that your order was delayed. It is always best to contact our customer service team as soon as possible so that they can initiate an investigation.
However, we can see that your order has now arrived.
Best regards,
Matthias from Papasplatz
I still have not received my order…
I still have not received my order which was supposed to be a Christmas present :(
December 4, 2023
Reply from Papasplatz
Hello Audrey,
We are very sorry that your order was delayed. It is always best to contact our customer service team as soon as possible so that they can initiate an investigation.
Our customer service will contact you now!
Best regards,
Matthias from Papasplatz
One of my orders was completely wrong…
One of my orders was completely wrong and the other hasn't arrived.
December 6, 2023
Reply from Papasplatz
Hello KKN,
we are very sorry that you received a faulty item.
Your second order arrived a bit later and as we can see you have already contacted our customer support.
The replacement is already being processed and will be dispatched as soon as possible!
Best,
Matthias from Papasplatz
It was amaizing
It was amaizing. I bought it for my Brother Christmas gift and I was surprise how good quality is. The extended size work perfect for him. I honestly feel happy and loved it.
November 30, 2023
Do not order they lie about when it delivers
They said I would have it before Christmas .. ordered it 2 weeks in advanced and it ruined my husbands Christmas gift. False advertisement . Will never order again.
December 6, 2023
Reply from Papasplatz
Hi Davis,
we checked your tracking number and you received your order on the 26th of December.
However, you only ordered on December 12th and only orders that we received up to and including December 11th were guaranteed to be delivered to the USA in time for Christmas.
Please apologize for any confusion and misunderstanding!
Best,
Matthias from Papasplatz
Review of the Men’s Leather Bracelet with engraved black beads
I purchased a personalized bracelet for my husband which included engraved links with our initials (with hearts on each side of our initials), one with our wedding day, two with each of our children’s names on them, 2 with their corresponding birthdays on them, and the last link said “We love u” (with an engraved infinity symbol next to it). Not only were the engraved links beautiful, but the bracelet itself is a nice heavy duty bracelet and due to my husbands profession, I needed a well made, strong and durable bracelet that can withstand pretty much anything so the fact that I got just that, plus the beautiful engraved links on the bracelet, truly made this gift priceless. My husband is very picky and he absolutely loved it and has not taken it off since. Lastly, the delivery was quick and we received his gift just in time to give it to him for Christmas. Absolutely recommend this company as everything they advertise is true and even more beautiful than I could have ever imagined. Definitely will be purchasing more and he already received compliments asking where he got his bracelet so thank you to Papasplatz for your amazing products and on time delivery especially during the holidays and we will definitely be spreading the word!!
December 4, 2023
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