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Rated 1 out of 5 stars

Never order off this company!!!! Absolute scam. If the price seems too good to be true then it probably is, rude company and no help at all, like to blame all their problems on delivery company’s but... See more

Company replied

Rated 2 out of 5 stars

I'm still waiting to receive my order EN949145146R but the tracking info is wrong or something else happened. I received confirmation almost a week ago. Yesterday I got worried because I still co... See more

Company replied

Rated 1 out of 5 stars

I just placed an order for 16" black u tip extentions, and I got the stick tip ones which I can not use. Also my previous order again I ordered black exstentions and I got blonde. I have requested the... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

ParaHair hair extensions are made of only the finest Indian premium remy hair. 100% human hair handpicked and collected by our staff to secure the best quality on the market. ParaHair is committed to offering the best hair products. Since its foundation in 2012, ParaHair has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


Contact info

2.8

Average

TrustScore 3 out of 5

162 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am so VERY VERY HAPPY with Parahair

I am so VERY VERY HAPPY with Parahair! AWESOME. My hairstylist loved the feel and texture and quality of the hair. I purchased the curly tape in hair extensions and they are fabulous. They match my hair to perfection. Same curl and wavy pattern which is very hard to find especially in tape in extensions. Parahair is my permanent place that I will recommend to ALL and EVERYONE I talk to regarding where to purchase hair! The customer service was quick in response and extremely helpful!! Thank You Parahair.You made me beyond HAPPY😍😍

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

I would not have even given them 1…

I would not have even given them 1 star!! Horrible customer service and heartless people
I told them I needed a pack of hair extensions as a gift for my sister and theg said it will be here in 5 days
I paid 40euro extra for rush shipping ! DHL called me and said it will take 16 DAYS ! I asked for a refund so I could buy another gift for my sister and at first they said yes , and the day after they chsnged their mind!
Please note I was a regular customer..
THEY DONT CARE ABOUT CUSTOMERS AT ALL
DO NOT BUY FROM THEM!!

May 14, 2020
Unprompted review
Parahair logo

Reply from Parahair

Hi Rhianydd
sorry to see the delay happenning, because of the convid19, some place in a country delayed, because of the lock down, but now it is ok already, please email us service@parahair.com and we will be happy to help you and help to resolve your problem, pls don't worry!

Kind regards,
Tommy
ParaHair Team

Rated 2 out of 5 stars

I'm still waiting to receive my order…

I'm still waiting to receive my order EN949145146R but the tracking info is wrong or something else happened.
I received confirmation almost a week ago. Yesterday I got worried because I still couldn't see the tracking on the royal mail. I emailed customer service but no reply
There's no telephone number
I don't know what to do.
Can someone help me from PARA HAIR? I'm not happy I need to get extensions applied in a week.

February 28, 2020
Unprompted review
Parahair logo

Reply from Parahair

Hi Alessandra

i am really sorry for your problem, may i have your order num pls, let me have a check it for you, you can send it to service@parahair.com, i will help you asap

Update: Hi Alessandra, the order has been shipped out by royal mail alreay, i think you will receive it within about 2 days

Tommy

Rated 1 out of 5 stars

Ordered extensions on February 4th

Ordered extensions on February 4th, 2020 and paid extra for 2-3 day express service. Still haven’t received my order and it is now February 14th, 2020.
Reached out to ParaHair through their chat line and even though I’ve had 2 lengthy chats and promises that they would talk with the shipping department and ‘try’ to expediate my order but of course nothing has happened. Was promised a return chat message from one of there chat members but he did not bother to reply nor did anyone else. I initiated a chat again today and the reply was that all the operators are busy and to leave my email address, which they assuredly have. I complied again.
I hope the product exceeds my expectations and at this point they are high. If their poor service is and indication then I’m afraid of what quality of extensions I will receive, if I even receive any.

February 14, 2020
Unprompted review
Parahair logo

Reply from Parahair

Dear Diana

I am really sorry for your problem, have you received the parcel already? if u have any question pls contact us, thank you

Tommy

Rated 1 out of 5 stars

Hair is way too thin

Hair is way too thin. Not good quality for money. Took ages to dispatch and will be sending straight back.

January 7, 2020
Unprompted review
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Reply from Parahair

Hi Ashleigh
I am really sorry for your question, we will do our best in the future, i think you can try our tape in, micro loo, fusion and weft hair, i can make sure the quality is ok, we have served many salon customers already, hope you can give us one more time to serve you, thanks for your order again!

Tommy

Rated 5 out of 5 stars

The hair is soft

The hair is soft, full and bouncy. It IS human hair and takes dye well if going darker. I have installed the extensions and they are definitely a decent quality extension.I have experienced zero shedding and they don't seem to tangle as easily as hair I've had in the past.Will definitely switch to these for all future purchases.

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

This hair is beautiful

This hair is beautiful! I have really dark brown hair and I ordered 1b it's a tad darker than my hair but it blends well. It's very soft and shiny but not so shiny that it looks fake. I did the strand test and burned a few random pieces and it is definitely real hair and I have had little to no shedding. I would purchase this again!

December 11, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Kirsten,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

These are really amazing

These are really amazing! My hair stylist was very impressed with their quality. I've had zero issues and plan on reordering them. The hair looks very believable and blends nicely with my hair. If you've ever tried extensions, you'll know there's quite a lot of forgiveness with color matching. So even if these aren't the exact color of your hair, once in, they blend well into your hair. Give them a try, you won't be disappointed.

December 5, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Kirsten,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

Fast shipping

Fast shipping, arrived sooner than expected and in great condition. The hair is very nice, great quality for price and looks great! See before and after photo- love this hair! The wefts are a little thinner compared to hair that costs 3x the price, but quality of the hair is just as good and is excellent quality for the price.highly recommend this product!

November 1, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Jennifer,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

They are amazing quality

They are amazing quality, the tape is big and sticks immediately and the hair feels amazing. I have shampooed my hair twice since having them and they are all very secure still. They do well with heat and look completely natural! I will be ordering again for sure for length! This time I have them mostly for body and cut them to my natural color.I am very impressed.

November 1, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Courtney,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

This was exactly what i need

This was exactly what i need, I cosplayed for a special needs kid event. Since I have never used extensions before, it took a bit of a learning curve to figure out the correct placement. It is also light and the delivery is very fast. I will defintely order a few more of these and suggest them to my friends.

September 2, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Karen,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

It's amazing

It's amazing. First time getting tape in extensions, it is soft and silky and it did not firrzy it tangle and all. My friend who is and professional salon staff installed them and even she was shocked at how good they felt and she said it would hold up really well. The wavy hair is very natural and beautiful. Love them!

August 30, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Iris,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

I really love it

I really love it, they're so nice and amazing. Thay match my own hair perfectly, medium brown is very natural and the material of them feels so good although I cannot identify whether they're real human hair professionally, but actually I feel they have not much differences with my hair. They're soft and don't tangle. Also the price is fantastic with the high quality of the extensions.

August 27, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Allie,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 1 out of 5 stars

Poor Quality and not fit for purpose - Consumer Rights!

Absolutely disappointed with my order. I placed an order for wavy hair to then be told a few days later that would I accept curly instead as the wavy was low in stock, so I politely agreed. To find it is extremely curly, very dry thin course and frizzy the moment you touch it. Absolutely disgraceful and looks horrible. I have emailed, but they are asking for a photo which is fine, but this will not rectify the situation. First time I have ordered from them and regretted it. I will be taking matters further.

August 20, 2019
Parahair logo

Reply from Parahair

Dear Baking Time,
We are really sorry about your questions. For the curly hair extensions, it's true easier to be frizzy than wavy hair since it's much curlier. So we confirmed it with you before shipping it out. We have videos of how to take care of the curly hair extensions. If you need, I will email you the link.
Your understanding will be much appreciated.

Rated 5 out of 5 stars

These extensions have more hair

These extensions have more hair, the quality of the hair is incredibly soft, haven't seen any fallout, and the color match is almost perfect, which is hard to do for me because my hair has just naturally changed to an almost black color over the years. I bought the dark brown. The clips on the extensions are sturdy, but don't make your head hurt. I'd highly recommend these considering the quality and price. You definitely get more than what you pay for.

August 14, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Heinrich,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

This product was better than what I…

This product was better than what I expected, given the price. I wanted something to add volume to my hair so I didn't have to tease it. The color I ordered was pretty close to my own, but to make a perfect match, my hair stylist colored my hair the same shade. The extensions now blend in perfectly. I also had her cut the extensions to match my hair length, which is shoulder length.

August 14, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Isobel,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

Great extensions for the cost

Great extensions for the cost. The are a little thin at the ends but not super stringy looking. I trimmed about an inch off with a razor and it the extensions a natural look and texture. I love that these dont stay pin straight either after washing. I have wavy hair and just letting the extensions air dry worked beautifully with my texture.

June 4, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Jess,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

Excellent quality hair at an amazing…

Excellent quality hair at an amazing price! The stylist I went to was floored when I told her what I paid! This is the second set I’ve purchased and the first set lasted months and were removed and reset twice they only ended up needing replaced because I was sleeping improperly and getting tangled and then using the wrong brush making it worse. I bought a silk wrap to wear at night and a loop brush made for extensions and haven’t had a single problem since. I highly recommend these to anyone who wants beautiful long thick hair

June 4, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Angie,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

Wonderful hair

Wonderful hair! Nice and full! Color is exactly what it should be. Nice blend of bother colors, not too chunky. Ive bought a few items from PARAHAIR and havent been disappointed! Been doing extensions for over 10 years as a professional & i will keep ordering this brand! Also love their tape in's much more hair per piece than other brands.

June 4, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Laurella,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

They went out of their way to make sure my order was perfect - their customer service is truly excellent!!

June 3, 2019
Unprompted review
Parahair logo

Reply from Parahair

Dear Laurella,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

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