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Rated 1 out of 5 stars

Never order off this company!!!! Absolute scam. If the price seems too good to be true then it probably is, rude company and no help at all, like to blame all their problems on delivery company’s but... See more

Company replied

Rated 2 out of 5 stars

I'm still waiting to receive my order EN949145146R but the tracking info is wrong or something else happened. I received confirmation almost a week ago. Yesterday I got worried because I still co... See more

Company replied

Rated 1 out of 5 stars

I just placed an order for 16" black u tip extentions, and I got the stick tip ones which I can not use. Also my previous order again I ordered black exstentions and I got blonde. I have requested the... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

ParaHair hair extensions are made of only the finest Indian premium remy hair. 100% human hair handpicked and collected by our staff to secure the best quality on the market. ParaHair is committed to offering the best hair products. Since its foundation in 2012, ParaHair has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


Contact info

2.8

Average

TrustScore 3 out of 5

162 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay well away. Terrible hair and service

Terrible, really bad quality hair. Seems a good deal but you definitely get what you pay for. Also when ordered and the next day i get told its going to tske 7 days longer to get my hair that planned when i ordered, i ask for a refund and they do not like giving refund make any excuse to not give you one and keep going on until you give in and wait. Then when the hair arrives its supposed to be 26" but it is sooo thin at the ends its hardly 20 - 22" stay far away from. Definitely not worth the money or the wait. Oh and they also marked it as dispatched when it was dispatched if you read in their terms it states no refund after item marked as dispatched. I asked then if was dispatched, they made loads of reasons why, like it is so much quicker once hair is here to be marked already... yet they had to make another tracking number anyway as they took to long so they just lied so they didn't have to refund. Very good at conning people and getting their own way. Stay well away.

June 3, 2019
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Reply from Parahair

Dear Danielle,
We are really sorry about your questions. We do hair business online for over 10 years and always do our best to make every customer satisfied. We emailed you to tell you that the hair need to be customized. So there was a little delay. And recommend the hair to be 7A-8A quality human hair. I'm really sorry that it's difficult to do the double drawn hair for you with such low price. Otherwise, since you are not satisfied with the hair, we recommended you to return it for refund. But we never received the return. If there's anything we can do for you, pls feel free to contact me.
Your cooperation will be greatly appreciated.

Rated 1 out of 5 stars

They do not honor their own return…

They do not honor their own return policy. The extentions were just not wanted what i wanted. I could see through the packaging that they were not the right color. I emailed them to return per their return policy, they asked me to take photos. I did that. it's been over a week now and they still refuse to allow me to return and they were not even opened! I filed a claim with PayPal.

yeah right..you only gave me s refund because pay pal forced you too. I asked for the address to return the hair for weeks and you people to me to dye the hair myself.. I would never buy from your company again.

May 29, 2019
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Reply from Parahair

Dear Christy,
sorry to see your problem, the return and refund is guaranteed from our site for unused hair, i have checked your order, I'm really sorry that you bought the wrong color hair extensions and you want to return the hair, and now we have already finished that, and we have already do the refund to you. The reason that we suggest you to dye the hair extensions is that our products are guaranteed to be 100% human hair and can be dyed like your own natural hair. if you still need the hair, pls contact us, we will help you to color match the hair with the correct color.

Rated 5 out of 5 stars

Purchased these for a birthday party

Purchased these for a birthday party. The hair is soft and luxurious and color matched perfectly.These extensions are AMAZING quality! Beautiful hair, you are really get a steal for your money! Not only is the product great but the customer service is OUTSTANDING. I have never dealt with such a great vendor!! I recommended these 100%.

March 15, 2019
Unprompted review
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Reply from Parahair

Dear Marie,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

I bought these hair extensions and the…

I bought these hair extensions and the quality is great for the price. I went back and forth for months trying to decide if hair extensions would give me the realistic look I wanted for my hair. The bottoms looks very natural. I would recommend this company to my friends. I have worn them for a few months. Thanks again.

January 30, 2019
Unprompted review
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Reply from Parahair

Dear Shyanne,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

great services, hair, quick processing and postage....

nice quality hair, super quick processing and postage :) impressed with the service. i can recommend parahair to anyone.....

January 23, 2019
Unprompted review
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Reply from Parahair

Dear Stefan,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

My first time to have hair extensions and the best

This was my first time having extensions and my hair is naturally quite tricky to manage (frizzy, very kinky etc). Because of this I was quite nervous about how it would go. But as soon as I met Anna she made me feel so comfortable and you could tell just how professional she was. She gave me beautiful extensions which I am in love with. Far more beautiful than I ever dreamed of. I’m no expert in extensions, but I honestly wouldn’t go anywhere else in the future!

January 15, 2019
Unprompted review
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Reply from Parahair

Dear Nadia,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 5 out of 5 stars

100% remy human hair

WOW WOW,! Magnifique 100% REMY HUMAN HAIR,i received my order this after noon exactly like asking i received without charge to NY. WOW,I LOVÉ IT !the excellent quality of hair and really 100% human ,I love most the excellent customer service that i received ! great service , fast toll accuracy ! wow I am the happy of my purchases! I'll referer everything my friends.Thanks again for the great communication and accuracy I will come to your store to buy miles thank you

January 9, 2019
Unprompted review
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Reply from Parahair

Dear Ashley,

Thank you so much for your satisfaction.

We will do our best to improve our service. Your satisfaction is our ultimate goal.

Anything we can help you pls feel free to contact us!

Best Regards

PARAHAIR

Rated 1 out of 5 stars

Horrible they tangled and Matt theres…

Horrible they tangled and Matt theres no way there real high quailty hair. Tape sucks they won't stay in you'll need to retape them and coustmer service SUCKS they also offered me 10 percent refund if i deleted my bad review.

December 27, 2018

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