Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and ra... See more
Company replied
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Review summary
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Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
Company replied
Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arr... See more
Company replied
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more
Company replied
Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To Be frank
To Be frank, I have many questions before I send. But As promised they delivered. I m very happy and sincerely thank you guys for the wonderful service. 5 star to their guidance, communication , follow up, and update on each stage.
Thanks parcel Chief
December 24, 2024
Unprompted review
Reply from Parcel Chief
Dear Aashiq Raja
Thank you so much for your kind words!
We’re glad we could deliver as promised and make the process smooth for you. Your trust means a lot — and we truly appreciate the 5-star support!
Best Regards,
ParcelChief Team!
The overall experience was smooth and…
The overall experience was smooth and seemless . The package was picked up and delivered within the stipulated time. The service has been excellent
December 24, 2024
Unprompted review
Reply from Parcel Chief
Dear Nikhil P
Thank you for sharing your experience!
We're happy to hear that everything from pickup to delivery was smooth and on time. It's great to know our service met your expectations — we truly appreciate your support and look forward to assisting you again!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Green Leaf Spices,
Thank you so much for your kind words!
We’re glad to know you found our service honest and helpful — that’s exactly what we strive for. Looking forward to serving you again!
Best Regards,
ParcelChief Team!
Parcel chief are great!
Sakeena was very helpful is helping me get my parcel from India to U.K.
They supported me the whole way and the parcel arrived in the U.K. 10 days after I posted. I highly recommend using parcel chief they are efficient and guide you through the process easily. Thank you so much!
December 12, 2024
Unprompted review
Reply from Parcel Chief
Dear Angeline,
Thank you for your lovely feedback!
We're so glad to hear that your parcel reached the UK smoothly and that Sakeena was able to support you throughout the process.
Your recommendation means a lot to us, and we’re happy we could make your shipping experience easy and efficient.
Best Regards,
Parcel Chief Team!
The entire process is very smooth
The entire process is very smooth. They picked up the package from my home in 2 attempts. The update about the contents inspection was good. The only improvement they need to make is, giving regular updates. After the initial "Info sent to international courier" there was no update for over a week. One fine morning I came to know that "Package will be delivered today". Need regular updates in-between.
December 24, 2024
Unprompted review
Reply from Parcel Chief
Dear Kamlesh Dhavale,
Thank you for your valuable feedback!
We're glad to hear the overall process was smooth and that your package was picked up and handled efficiently. We truly appreciate your suggestion regarding tracking updates. We understand how important it is to stay informed throughout the shipment journey.
We're currently working with our courier partners to improve the frequency and accuracy of in-transit updates and ensure a more transparent experience going forward.
We look forward to serving you even better next time!
Best Regards,
Parcel Chief Team!
Parcel
It was the best experience, the customer service, especially marziya was phenomenal, would definitely be using this service again
December 23, 2024
Unprompted review
Reply from Parcel Chief
Dear Pratiksha Mishra,
Thank you so much for your kind words!
We're thrilled to hear you had such a great experience, and we’ll be sure to pass your appreciation on to Marziya she’ll be so glad to hear it. We look forward to serving you again soon!
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Girish Nair,
Thank you for your valuable feedback!
We're pleased to know that you find Parcel Chief prompt, accurate and timely! Hope to serve you again in future!
Best Regards,
Parcel chief Team!
best service available in mumbai
Easy & convenient. They have helped every step of the way.
December 17, 2024
Unprompted review
Reply from Parcel Chief
Dear Shalu Narayan,
Thank you for the lovely feedback!
We're glad to hear the process was easy and convenient for you. It's our goal to support our customers at every step — happy we could help!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Ram Chandra Saha,
Thank you for your feedback!
We're glad you appreciated our clear communication and transparent service. It’s great to know we met your expectations — we’re always here to help!
Best Regards,
ParcelChief Team!
I recently sent a parcel to UK
I recently sent a parcel to UK, and my experience was absolutely delightful. The pricing was also very economical.
December 13, 2024
Unprompted review
Reply from Parcel Chief
Dear Shaily Mishra,
Thank you for sharing your experience!
We're delighted to hear that your parcel to the UK was handled smoothly and that you found our pricing economical. Your satisfaction means a lot to us — we look forward to serving you again!
Best Regards,
ParcelChief Team!
Excellent services rendered
Excellent services rendered. Staff are well trained and knowledgeable as well as helping.
December 11, 2024
Unprompted review
Reply from Parcel Chief
Dear Hira Menghwani,
Thank you for your wonderful feedback!
We’re proud of our team and glad to hear their expertise and helpfulness made a positive difference in your experience. We appreciate your support and look forward to assisting you again!
Best Regards,
ParcelChief Team!
Had a very smooth transit and…
Had a very smooth transit and continuous updates. Happy to use parcel Chief.
December 9, 2024
Unprompted review
Reply from Parcel Chief
Dear Reshma Haridass,
Thank you for your kind words!
We're glad to hear your shipment had a smooth transit and that our updates kept you informed throughout. We appreciate your trust in Parcel Chief and look forward to serving you again!
Best Regards,
ParcelChief Team!
Very helpful and quick response
Very helpful and quick response. I directly ordered at there address and they shipped to me in uk within 4 working day.
December 1, 2024
Unprompted review
Reply from Parcel Chief
Dear Faizan,
Thank you so much for sharing your experience with us!
We’re glad to hear you found our service helpful and efficient. Delivering to the UK within 4 working days is what we strive for.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
I had an excellent experience with…
I had an excellent experience with ParcelChief. My parcel from Mumbai to Christchurch, New Zealand, arrived in just 15 days.
• The initial communication with Sakeena Khan on WhatsApp was seamless. She clearly explained the charges and restricted items.
• The pickup was scheduled promptly for the next day.
• The pickup personnel brought a sturdy cardboard box and packed everything carefully, ensuring minimal space was used.
• I received a tracking link within 2–3 days.
• When I encountered an issue with the tracker, I reached out to Sakeena via WhatsApp and received a quick and helpful response.
Overall, the process was smooth and efficient. I would definitely use their service again in the future!
November 20, 2024
Unprompted review
Reply from Parcel Chief
Dear Akhil,
Thanks for leaving us such a wonderful detailed review.
We're delighted to hear that you found the service excellent and that your parcel was delivered on time within 15 days from Mumbai to Christchurch. Thank you for acknowledging the help from Sakeena.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Highly recommended Service
The team was super prompt with updates and communication. My parcel arrived on time and was in great shape. The service is very efficient. I was given a tracking code and also received a picture of the delivery.
November 1, 2024
Unprompted review
Reply from Parcel Chief
Dear Customer,
Thank you for your valuable feedback!
We’re delighted to hear that you appreciated our prompt updates and communication. It’s great to know your parcel arrived on time and in perfect condition. Looking forward to serving you again!
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Best service
November 26, 2024
Unprompted review
Reply from Parcel Chief
Dear Kanch,
Thank you for your valuable feedback!
We're thrilled to hear that everything went smoothly and you had a good experience with Parcel Chief.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Ritick,
Thank you for your valuable feedback!
We're thrilled to hear that everything went smoothly and you had a good experience with Parcel Chief.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
The parcel was delivered at a different…
The parcel was delivered at a different place other than the address mentioned.Hence he had to travel there to collect it.
November 20, 2024
Unprompted review
Reply from Parcel Chief
Dear Dinakar,
Thank you for your valuable feedback!
We are disheartened to know that the inconvenience was caused in the delivery. We'll make improvements to ensure accurate and exact door deliveries in the future.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Hi Parcel Chief Team,
I am really happy with service and the way our parcel being handled from door pickup from India and the way it is being delivered to door step Germany.
It was home made sweets which was being delivered within a week, much love to your team and service.
My trust is being multiplied with Parcel Chief!!😊✌🏻👍🏻first time I had sent 32 kg of suitcase with clothes, not even a single item is misplaced!! When I sent first time I was little skeptical about days of delivery or how its gonna be handled because I was relocating here 3 years before .
so now again this parcel with Diwali sweets and snacks made my mom reached me when the items are still in good and great condition.
So Thanks again 😊✌🏻
November 23, 2024
Unprompted review
Reply from Parcel Chief
Dear Aparna,
Thank You for recording your precious and honest feedback!
We’re overjoyed to hear that our service has earned your trust over the years, from your first shipment to the recent delivery of Diwali sweets. It’s wonderful to know that your homemade treats arrived in great condition and on time. Your support and kind words mean the world to us.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
The coordination is soo good and the…
The coordination is soo good and the parcel has received in very well condition.
November 18, 2024
Unprompted review
Reply from Parcel Chief
Dear Customer,
Thank you for your valuable feedback!
We're glad to hear the coordination was smooth and your parcel arrived in excellent condition. Looking forward to serving you again.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
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