Park Cameras Reviews 17,938

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who make interactions pleasant and efficient. Many reviewers are impressed with the quality of products, often finding items in better condition than described, sometimes even appearing brand new. The delivery service is frequently mentioned as quick and reliable, with many orders arriving the very next day, well-packaged and secure. People also appreciate the competitive pricing, often finding deals significantly better than other retailers. However, some customers experienced issues with delivery not meeting the promised timeframe, despite ordering for next-day arrival. A few others also felt that a product they received was unfit for its intended purpose, leading to dissatisfaction with the purchase.

What people talk about most

Product

Clients share positive opinions on product, often praising the immaculate condition of used items, with some... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive rates and excellent value.... See more

Quality

People report positive experiences with quality, often describing items as brand new, immaculate, or in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Rated 5 out of 5 stars

I really can’t speak highly enough about the service I have received from Park Cameras. I wasn’t completely sure which lens I needed, so I emailed for advice and I got an immediate and very helpful re... See more

Rated 5 out of 5 stars

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sen... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Pa... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exceptional online service and fast delivery

Exceptional fast service. Excellent used lens, exactly as described, and well packaged. Recommended Seller. P.S. I have also previously visited their London West End store and found the staff extremely knowledgeable and helpful. I highly recommend Park Cameras.

April 13, 2026
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Reply from Park Cameras

Thanks for taking the time to leave us a review and for the feedback, it is much appreciated :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Fantastic company who sent a very well…

Fantastic company who sent a very well wrapped parcel very quickly. The camera was actually for my son out law who is a semi professional photographer of skateboarding action shots and he is very pleased with it. The Cera was refurbished to a very high standard and was excellent value for money. Well done everyone!

March 16, 2026
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Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

5 STAR + service.

5 STAR + service.
* Easy to order.
* Great communication.
* Competative price.
* FAST delivery. (Next day).
* Extremley well packaged.

May 1, 2026
Unprompted review
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Reply from Park Cameras

Thanks for taking the time to leave us a review. it is much appreciated :-)
Gosia & Customer Care team.

Rated 5 out of 5 stars

Great service

Great service, item is better than I expected, will definitely recommend to others.

April 20, 2026
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Reply from Park Cameras

Hello Darren

Thank you for a lovely review.
Park Cameras Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Offered a very competitive quote, provided collection of the camera, and money received all within a week. Very quick service. I've sold two cameras to Park now and would do so again.

April 30, 2026
Unprompted review
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Reply from Park Cameras

Thanks for the review and feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Second time for trade in of stuff I had…

Second time for trade in of stuff I had sitting around doing nothing. Excellent service and comms. Paid agreed amount direct into bank.

May 1, 2026
Unprompted review
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Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I ordered a second hand lens from Park

I ordered a second hand lens from Park. It arrived promptly and in the excellent condition that they advertised

April 27, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

A quick and straightforward experience

A quick and straightforward experience. I gave details of my camera, Park Cameras gave me a quote, I sent my camera to them and they paid me in about 3 days. I was very pleased indeed with the amount. Thanks Andy

April 19, 2026
Unprompted review
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Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 4 out of 5 stars

Excellent service in many respects

Excellent service in many respects. Only thing I was disappointed with was the delivery, which was slower than expected

April 27, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback.
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent warranty service

I bought a second-hand d850 camera from Park Cameras which initially worked flawlessly but after a few weeks developed a fault. The camera was under warranty. The camera was quickly collected via DPD at Park's expense and sent to Nikon. I was kept fully informed throughout the repair process. It was quickly returned once the repair was complete.
I would highly recommend Park Cameras, not only for their competitive prices but also the back up provided which was first class

April 28, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 3 out of 5 stars

the monocular is excellent but the 1 to…

the monocular is excellent but the 1 to 4 day delivery time wasn't. It took an extra 2 days. quality and price great delivery not so.

April 27, 2026
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Reply from Park Cameras

Thank you for your review and for the great feedback on the monocular. We’re really pleased to hear you’re happy with the quality and price.

We’re sorry the delivery took a little longer than expected. Our standard delivery time for orders under £50 is 3–5 working days, but customers can choose alternative delivery options at checkout if they need a faster service.

We appreciate you taking the time to share your experience

Javier & CC Team

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, Gabe was very quick to reply to all my questions, providing helpful advice, making my purchase a pleasant experience. The price was competitive for a bundle deal. Could be happier and thanks to Gabe and the team for an excellent all round experience.

April 27, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
I will pass on your comments to Gabe, he will be delighted that he was able to help with your purchase.
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, various payment options, which quickly went through.
Quick delivery of goods, which were in perfect condition.
Painless, quick and great service, would use them again.

February 16, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Trusted name

I don't think you can go wrong here!

April 27, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

The basis of all very good business…

The basis of all very good business practice is communication. Every staff member in my experience was first class, from the initial sale, to handling my complaint, regarding the factory fault with my brand new product. Action was swift and professional with its replacement. This is the second time I have purchased photographic equipment from Parks and it certainly won't be the last. Highly a recommended company.

March 25, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback, we really appreciate it :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent and easy company to do…

Excellent and easy company to do business with . Very quick in responding and the valuation given is what was paid . Would recommend them anytime if selling camera equipment.

April 27, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

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