Park Cameras Reviews 17,948

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who make interactions pleasant and efficient. Many reviewers are impressed with the quality of products, often finding items in better condition than described, sometimes even appearing brand new. The delivery service is frequently mentioned as quick and reliable, with many orders arriving the very next day, well-packaged and secure. People also appreciate the competitive pricing, often finding deals significantly better than other retailers. However, some customers experienced issues with delivery not meeting the promised timeframe, despite ordering for next-day arrival. A few others also felt that a product they received was unfit for its intended purpose, leading to dissatisfaction with the purchase.

What people talk about most

Product

Clients share positive opinions on product, often praising the immaculate condition of used items, with some... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive rates and excellent value.... See more

Quality

People report positive experiences with quality, often describing items as brand new, immaculate, or in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Rated 5 out of 5 stars

I really can’t speak highly enough about the service I have received from Park Cameras. I wasn’t completely sure which lens I needed, so I emailed for advice and I got an immediate and very helpful re... See more

Rated 5 out of 5 stars

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sen... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Pa... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service and communication.

My enquiry for a quote to sell my Canon EOS R50 camera was replied to and provided with speed and ease. All communication was professional and clear. Sending my camera to Park was also smooth and it was collected from my door. They advised when they received it and kept me in informed of each stage. The quote was upheld and I accepted the offer. As promised the money was in my bank within 3 working days. I would definitely use them again and highly recommend Park for their service and price.

April 22, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and your feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very fast and professional 👍👍👍

April 23, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service and very helpful when I rang with a query.

November 24, 2025
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Smooth experience and much better…

Smooth experience and much better customer service than MPB (which is also a good trading place).
Thank you, Andy, and the Park Cameras team!

April 22, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your comments to Andy, he will be delighted that he was able to assist with your Trade-in :-)
Chris & Used team.

Rated 5 out of 5 stars

Excellent service offered by Park Cameras

Excellent service offered by Park Cameras for trading in old camera gear. Open and honest about the value/assessment. Would fully recommend Park Cameras 👍

April 21, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and your feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

First class service

Just received a secondhand camera and lens so well wrapped in perfect condition very happy

April 21, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick and easy to use. Camera is in mint condition.
Will be using Park Cameras again.

Delivery was first class and arrived extremely quickly.

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

A great service

A great product, keen price and excellent delivery. I would recommend Park Cameras. The binoculars I bought are excellent and exactly as described.

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Really pleased

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Park Cameras has become my go to shop even though I live up north because I've always had a great experience with them.

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Process was efficient and fair

Process was efficient and fair. As in my previous experiences with Park - all went smoothly.

April 20, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Very happy with camera,thank you.…

Great product great service good pricing would use again with confidence.

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Perfect service

Perfect service. Quick and responsive

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Great experience

Great experience, easy to use website, delivery was super fast and arrived exactly as advertised.

Amazing they had the product as was not available anywhere else!

April 6, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Very Satisfied

Great price and delivered in three days

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Good, reliable service

I've bought camera gear from Park Cameras since my days of using a Canon 1014 ciné camera.
Always good, reliable service.

April 20, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

5* customer support

Contacted Park regarding a deal they had live, once being contacted back by Paul, he was unbelievably helpful in all my inquiries and headaches, polite and most importantly timely. As a business owner, this mind of customer service is paramount and will always earn my loyalty.

April 10, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
I will pass on your kind comments to Paul, he will be delighted that he was able to help.
Gosia & Customer Care Team.

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